Name: Mercure Vienna First
Address: Desider-Friedmann Platz 2, Vienna, 1010
Telephone: +43 1 905828
Rating: 8.8

WiFi availableFree WiFiParkingAccessible parkingParking garageRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, 24-hour front desk

Location

Vienna, at

Centrally Located Luxury Hotel in Vienna's First District

Modern Rooms with Premium Amenities

Experience comfort and style in our modern rooms equipped with a flat-screen TV, free toiletries, and a hairdryer. Upgrade to rooms with a cozy seating area for added relaxation.

Convenient Access to Top Attractions and Shopping

Explore Vienna's iconic landmarks with ease, as we are just 500 meters from Saint Stephen's Cathedral. Indulge in shopping at Graben and Kärnter Straße, both a short walk away. The Schwedenstraße Underground Stop is conveniently close for further city exploration.

24-Hour Front Desk and Nearby Dining Options

Enjoy the convenience of our round-the-clock front desk and stay connected with complimentary WiFi. With a variety of bars and restaurants nearby, relish the local culinary delights during your stay.

Book now to experience luxury and convenience at Mercure Vienna First.

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.8

Excellent

1,758 reviews

Highlights

+Excellent location
+Friendly service
+Good breakfast options

Could Improve

–Cleanliness issues
–Noisy rooms
–Value concerns

Cleanliness8.3

Several reviews noted issues with cleanliness.

Service9.3

Consistently positive comments about the staff's friendliness and service.

Location9.3

Multiple reviews highlighted the excellent location.

Room Quality8.3

Some comments mention room comfort and noise issues.

Amenities8.8

Amenities described positively, though some areas were noted as lacking.

Value for Money8.8

Value perception varies with some feeling pricing did not match quality.

Food and Beverage8.3

Breakfast and food quality received mixed reviews.

Overall Experience9.1

Overall, guests expressed they had a good experience despite some flaws.

Bilal

Family With Children · Jul 2026

AC is not working small rooms

Liked:Location only

Disliked:Poor AC almost not working , very small rooms

via Nuitee

Bilal

Solo Traveller · Jul 2026

AC not working small rooms

Liked:Location only

Disliked:AC was not working, super small rooms

via Nuitee

Ben David

Solo Traveller · Jul 2026

Liked:מיקום מושלם, שירות מצוין! חדרים נקיים ומאורגנים היטב

via Nuitee

Cruiser08986951551

Family · Jul 2026

Amazing Service and Great Food

Liked:Breakfast was a great experience! The food was excellent, but the service we got was the real star. Special thanks to Zerrin, Bernie, and Dani for their amazing service!

via tripadvisor

Location

How to Find Us

Desider-Friedmann Platz 2

Vienna · at

+43 1 905828

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that if booking more than 7 units, different cancellation policies and additional supplements apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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