Name: Hotel Topazz & Lamée
Address: Lichtensteg 3, Vienna, 1010
Telephone: +43 1 5322250
Rating: 9

Hotel Topazz & Lamée, Vienna | Member Rates | Dyme

WiFi availableFree WiFiBarLaundryLaundry washed per local authority guidelinesNon-smoking rooms

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, 24-hour front desk, Heating

Location

Vienna, at

Modern Design and Exclusive Style

Hotel Topazz & Lamée, located in the heart of the city near Vienna's top attractions, offers a unique and modern design with exclusive non-smoking rooms furnished with custom-made furniture. The bathrooms, featuring mahogany and marble elements, provide a luxurious experience for guests.

Stunning Views and Balcony Options

Some rooms at the property boast divan windows overlooking the city, perfect for relaxation, while others offer the added luxury of a private balcony. These features provide guests with a chance to enjoy breathtaking views and fresh air during their stay.

Convenient Location and Dining Options

With Vienna's main attractions just a short walk away, and easy access to public transportation, guests can explore the city effortlessly. Additionally, the hotel offers a delicious breakfast at Hotel Topazz and a restaurant at Hotel Lamée, ensuring a delightful dining experience during the stay.

Experience luxury and convenience at Hotel Topazz & Lamée. Book now for an unforgettable stay in Vienna.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.0

Exceptional

4,732 reviews

Highlights

+Excellent location
+Polite staff

Could Improve

–Cleanliness issues
–Underwhelming service

Cleanliness7.8

Room condition was disappointing with dust and hair found in the sheets.

Service10.0

Manager addressed concerns promptly and staff were generally polite.

Location10.0

Excellent central location with easy access to attractions.

Room Quality8.8

Rooms were comfortable but could use more attention to detail.

Amenities8.3

Basic amenities were lacking for a five-star hotel.

Value for Money8.8

Generally good value but some aspects did not meet expectations.

Food and Beverage8.8

Breakfast was average; some might prefer dining out.

Overall Experience9.8

Mixed feelings, excellent location but service and cleanliness issues.

Sashok88

Solo Traveller · Aug 2026

A high-standard hotel with a few areas for improvement

Liked:We had a wonderful experience at Hotel Topazz & Lamée. The hotel is of a very high standard, and we thoroughly enjoyed our stay.

Disliked:Misleading Breakfast Info: Booking.com listed breakfast hours but did not mention it wasn't included. We discovered upon arrival that it comes at a high additional cost of €132 for our family. Bathroom Odor: There was a strong smell of urine in the bathroom, which was very hard to ventilate since it is an internal room. Security & Service Unresponsiveness: Our room door was left completely open by the cleaning staff for two consecutive days, apparently due to an issue with the carpet height. I contacted customer service via Booking on both evenings asking them to check the security cameras. They only replied 3 days later, telling me to speak to the local staff. The reception had no idea about the issue but promised to take care of it. Elevator Delays: The hotel has only one elevator. Since the rooftop is a popular spot for outside visitors, it caused constant and frustrating wait times.

via Nuitee

Alex

Couple · Aug 2026

Liked:Lication and the room

Disliked:No espresso coffee mashine and no free botle of water like in every 5 star hotel

via Nuitee

Thomas

Couple · Aug 2026

4 times we told the reception our coffee machine didnt work- 4 times they said they’d see to it immediately- nothing was

Liked:Location is very good - central

Disliked:Hotel is outdated. It is advertised as a 5 star hotel but it functions like a 2 star. Reception, housekeeping and maintenance are doing a poor job.

via Nuitee

Manar

Couple · Aug 2026

Not bad

Liked:The location is excellent. Close to the most important tourist attractions of Vienna.

Disliked:The breakfast is terrible! The hotel is not clean enough. I am still shocked how is it a 5 star hotel!! The Ac doesn’t work !!

via Nuitee

Location

How to Find Us

Lichtensteg 3

Vienna · at

+43 1 5322250

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that the property consists of 2 hotels across the road from one another. Breakfast is served in the Hotel Topazz. Please also note that the reception is located in the Topazz building. Check-in takes place there. The address of the Topazz building is Lichtensteg 3 and the address of the Lamee building is Lichtensteg 2. Guests are required to show the credit card used for payment upon check-in. When booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.0

Exceptional

4,732 reviews

Highlights

+Excellent location
+Polite staff

Could Improve

–Cleanliness issues
–Underwhelming service

Cleanliness7.8

Room condition was disappointing with dust and hair found in the sheets.

Service10.0

Manager addressed concerns promptly and staff were generally polite.

Location10.0

Excellent central location with easy access to attractions.

Room Quality8.8

Rooms were comfortable but could use more attention to detail.

Amenities8.3

Basic amenities were lacking for a five-star hotel.

Value for Money8.8

Generally good value but some aspects did not meet expectations.

Food and Beverage8.8

Breakfast was average; some might prefer dining out.

Overall Experience9.8

Mixed feelings, excellent location but service and cleanliness issues.

Sashok88

Solo Traveller · Aug 2026

A high-standard hotel with a few areas for improvement

Liked:We had a wonderful experience at Hotel Topazz & Lamée. The hotel is of a very high standard, and we thoroughly enjoyed our stay.

via Nuitee

Alex

Couple · Aug 2026

Liked:Lication and the room

Disliked:No espresso coffee mashine and no free botle of water like in every 5 star hotel

via Nuitee

Thomas

Couple · Aug 2026

4 times we told the reception our coffee machine didnt work- 4 times they said they’d see to it immediately- nothing was

Liked:Location is very good - central

Disliked:Hotel is outdated. It is advertised as a 5 star hotel but it functions like a 2 star. Reception, housekeeping and maintenance are doing a poor job.

via Nuitee

Manar

Couple · Aug 2026

Not bad

Liked:The location is excellent. Close to the most important tourist attractions of Vienna.

Disliked:The breakfast is terrible! The hotel is not clean enough. I am still shocked how is it a 5 star hotel!! The Ac doesn’t work !!

via Nuitee