Name: elaya hotel vienna city center, Trademark by Wyndham
Address: Wildpretmarkt 5, Vienna, 1010
Telephone: +43 1 5338738
Rating: 8.4

WiFi availableFree WiFiParkingAccessible parkingParking garageLaundry washed per local authority guidelines

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, Heating

Location

Vienna, at

Luxurious Accommodations

The elaya hotel vienna city center, formerly known as Arthotel ANA Amadeus, offers elegant rooms with modern amenities like flat-screen TVs, minibars, and plush bedding. Enjoy a selection of teas with the provided electric kettle, and rest easy with allergy-free pillows and blankets.

Convenient Location

Situated in the heart of Vienna's first district, our hotel is just a short walk from iconic landmarks such as Saint Stephen's Cathedral and the Hofburg Imperial Palace. Explore the city's top attractions with ease, including the Vienna State Opera and upscale shopping destinations.

Exceptional Services

Take advantage of complimentary WiFi, a guest computer in the lobby, and nearby public parking for a hassle-free stay. With a variety of dining options and event venues within walking distance, the elaya hotel vienna city center is the perfect choice for your Vienna getaway.

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.4

Excellent

2,211 reviews

Highlights

+Exceptional service
+Great location
+Comfortable beds

Could Improve

–Cleanliness issues
–Subpar food quality
–Dated room facilities

Cleanliness7.9

Multiple mentions of cleanliness issues, including dust and unemptied bins.

Service9.4

Front desk staff praised as exceptional and helpful; overall service rated high.

Location9.4

Numerous mentions of excellent location, very convenient.

Room Quality7.9

Some rooms described as dated and issues with amenities noted.

Amenities7.9

Basic breakfast and issues with lack of working appliances mentioned.

Value for Money8.4

Mixed opinions on quality versus price; some value in location but issues noted.

Food and Beverage7.4

Breakfast described as basic and atrocious in some reviews.

Overall Experience8.9

Positive experiences overall despite some issues; favorable remarks about staff and location.

Hamza Efe

Solo Traveller · Aug 2026

Liked:Thanks to the man at the entrance, I was put in the royal suite at no extra cost; apart from that, everyone was very helpful. I will definitely stay here again.

Disliked:.

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vicki

Extended Group · Aug 2026

Great spot to acces central Vienna, room was spacious with lots room store luggage

Liked:Very central to old town

Disliked:Simple amenities but very easy for a night or two stay Elevators not reliable

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Diego Mauricio

Solo Traveller · Aug 2026

Liked:the area where it is located

Disliked:The bed in the room was too small, but I don't know if I was the one who rented it like that.

via Nuitee

Andrés

Solo Traveller · Aug 2026

Liked:The location is 10/10

Disliked:The AC was bad, too hot, the pillow was terrible, the bed linen terrible too, the shower was too small.

via Nuitee

Location

How to Find Us

Wildpretmarkt 5

Vienna · at

+43 1 5338738

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that the closest public parking garage is Tiefgarage Franz-Josefs-Kai, Morzinplatz 1, 1010 Vienna. This is a 5-minute walk from the hotel. Please note, reception is opened : 7:00 AM - 11:00 PM Please note that balcony is only available in the Junior Suite rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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