Vienna · AT

City Stay Vienna - Volkstheater

Name: City Stay Vienna - Volkstheater
Address: Gardegasse 9, Vienna, 1070
Telephone: +436606614006
Rating: 8

Excellent7 reviews

Screens / Barriers between staff and guests for safetyFree wired internetInternet accessNon-smoking roomsFamily roomsNon-smoking throughout

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Amenities

Free wired internet, Internet access, Non-smoking rooms, Family rooms, Non-smoking throughout, Guest rooms disinfected between stays

Location

Vienna, AT

Convenient Location

City Stay Vienna - Volkstheater is conveniently located within walking distance of Vienna's city center, making it the perfect base for exploring the city's attractions.

Modern Amenities

Enjoy the convenience of free WiFi and a fully equipped kitchen with a dishwasher, toaster, and fridge in each recently renovated apartment.

Comfortable Stay

Relax in the cozy family rooms, each featuring a flat-screen TV, private bathroom, and heating facilities for a comfortable stay in Vienna.

Book now for a memorable stay at City Stay Vienna - Volkstheater, just steps away from Vienna's top landmarks and attractions.

Loading rooms and rates...

Location

How to Find Us

Gardegasse 9

Vienna · AT

+436606614006

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

This property will not accommodate hen, stag or similar parties. A deposit may be required at the property.

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Vienna · AT

City Stay Vienna - Volkstheater

Excellent7 reviews

Screens / Barriers between staff and guests for safetyFree wired internetInternet accessNon-smoking roomsFamily roomsNon-smoking throughout

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Amenities

Free wired internet, Internet access, Non-smoking rooms, Family rooms, Non-smoking throughout, Guest rooms disinfected between stays

Location

Vienna, AT

Convenient Location

City Stay Vienna - Volkstheater is conveniently located within walking distance of Vienna's city center, making it the perfect base for exploring the city's attractions.

Modern Amenities

Enjoy the convenience of free WiFi and a fully equipped kitchen with a dishwasher, toaster, and fridge in each recently renovated apartment.

Comfortable Stay

Relax in the cozy family rooms, each featuring a flat-screen TV, private bathroom, and heating facilities for a comfortable stay in Vienna.

Book now for a memorable stay at City Stay Vienna - Volkstheater, just steps away from Vienna's top landmarks and attractions.

Loading rooms and rates...

Guest Reviews

What Guests Say

8.0

Excellent

7 reviews

Highlights

+Clean rooms
+Friendly staff
+Great location
+Comfortable beds
+Superb customer service

Could Improve

–Limited parking
–Expensive breakfast
–No spa services
–Misleading information
–Poor communication

Cleanliness7.5

Guests consistently mentioned cleanliness as a positive aspect.

Service5.5

Service had mixed reviews, with complaints about communication and misleading information.

Location7.5

The hotel is located in close proximity to many key landmarks and public transport.

Room Quality5.5

Rooms had mixed reviews, with complaints about misleading information on sleeping spaces.

Amenities5.0

Amenities received mixed feedback with complaints about kitchen equipment and lack of appropriate bedding.

Value for Money5.5

Mixed reviews about the value for money, with complaints about additional fees and misleading information.

Food and Beverage5.0

Mixed reviews on breakfast and restaurant services, with complaints about lack of kitchen utensils.

Overall Experience6.5

Negative feedback on various aspects impacted the overall experience.

Anton

Young Couple · Jul 2025

Superb

via Nuitee

Alan

Review Category Business Travellers · Jun 2025

Good

via Nuitee

Colin

Young Couple · May 2025

Superb

Liked:Superb customer service when I needed to adjust arrival time at the last minute, great communications throughout. Apartment exactly as described, lovely old building, and the 103 steps on the staircase helped to burn off some of the excess food and drink from excellent nearby restaurants and bars!

Disliked:Kitchen wasn't well equipped with cooking utensils, there was nothing to use in the oven. No microwave, either.

via Nuitee

Natalia

With Friends · Feb 2025

Poor

Disliked:I stayed for one night in December. The apartment description stated it offered 2 separate sleeping spaces - a bed and a sofa bed. Since we weren't traveling as a couple, after making the reservation, I requested that both sleeping spaces be made up for our arrival. I was then informed that the sofa wasn't suitable for sleeping because it was too small, and additionally, if I wanted it made up, I would have to pay an extra 30 euros - though there was no such information provided before. As a result, I requested either a free cancellation or removal of the additional fee, since the listing had misled me. This request was not fulfilled. Consequently, I paid the 30 euros and received assurance that the sofa would be made up. I lost my patience when upon entering the apartment, I discovered the sofa hadn't been made up despite the payment! The staff forgot about it despite receiving payment. Moreover, almost 2 months have passed, and I haven't received a refund! I was deceived. I don't understand now what I was supposed to pay for, since all I had to do was take a duvet and pillow from the made-up bed and move it to the sofa myself. Communication with staff member Sophie is very difficult; I feel she either doesn't read my messages or doesn't understand English well. I feel cheated. Besides that, the apartment itself was okay, but the listing is misleading.

via Nuitee

Location

How to Find Us

Gardegasse 9

Vienna · AT

+436606614006

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.