Vienna · AT

Apartments next to Public Transport GG13

Name: Apartments next to Public Transport GG13
Address: Gierstergasse 13, Vienna, Wien, 1120, Vienna, 1120
Telephone: 43-6765074117
Rating: 9.8

9.8

Exceptional12 reviews

ElevatorSmoke-free propertyWell-lit path to entranceStair-free path to entranceAccessible shuttleNo accessible shuttle

Check-in / Check-out

From 03:00 PM · Until 10:00 AM

Classification

4-Star Hotel

Amenities

Elevator, Smoke-free property, Well-lit path to entrance, Stair-free path to entrance, Accessible shuttle, No accessible shuttle

Location

Vienna, AT

Guests will find features like a virtual front desk. Luxurious Amenities await at our 8 air-conditioned rooms, complete with heated floors and Smart televisions. Fully Equipped Kitchens feature full-sized refrigerators/freezers, ovens, and stovetops for your culinary needs. Stay connected with complimentary wireless internet and relax with satellite TV. Convenient Location within a 5-minute drive of Schönbrunn Palace and Wiener Stadthalle, with Vienna State Opera just 3.9 km away. Book now for a memorable stay at Apartments next to Public Transport GG13 in Vienna.

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Location

How to Find Us

Gierstergasse 13, Vienna, Wien, 1120

Vienna · AT

43-6765074117

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

A deposit may be required at the property.

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Vienna · AT

Apartments next to Public Transport GG13

9.8

Exceptional12 reviews

ElevatorSmoke-free propertyWell-lit path to entranceStair-free path to entranceAccessible shuttleNo accessible shuttle

Check-in / Check-out

From 03:00 PM · Until 10:00 AM

Classification

4-Star Hotel

Amenities

Elevator, Smoke-free property, Well-lit path to entrance, Stair-free path to entrance, Accessible shuttle, No accessible shuttle

Location

Vienna, AT

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Guest Reviews

What Guests Say

9.8

Exceptional

12 reviews

Highlights

+Great location
+Neuwertige Wohnung with all standards

Could Improve

–Poor customer service
–Unresolved maintenance issues

Cleanliness9.4

Issues with water pooling and air conditioner leakage create cleanliness concerns.

Service8.9

Encountered major service issues, including difficulty contacting staff and long wait times for assistance.

Location10.0

Perfect location, quiet with a nice terrace.

Room Quality10.0

Noted structural issues like difficult-to-open windows and shower drainage problems.

Amenities10.0

Basic amenities were functional but included issues like broken TV and Wi-Fi instability.

Value for Money10.0

Relatively high value due to location and apartment standards.

Food and Beverage10.0

Not mentioned; assumed standard quality for this hotel tier.

Overall Experience10.0

Overall experience affected by service and cleanliness issues.

Thomas

· Sep 2025

Tolles Apartment

Liked:Lage und Aufteilung des Apartments sind perfekt, total ruhig gelegen mit schöner Terrasse. Bauliche Mängel müssten dringend beseitigt werden. In der Dusche ist das Gefälle der Bodenfliesen nicht vorhanden, deshalb bleibt das Wasser auf dem Boden stehen. Die Fenster lassen sich teilweise nur sehr schwer kippen oder öffnen und müssten dringend nachgestellt werden.

via Nuitee

Marvin

· Aug 2025

Liked:Neuwertige Wohnung mit allen Ausstattungsstandards. Hat alles super funktioniert!

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Verified traveler

· Jul 2025

Worst service we've ever encountered.

Liked:All communication is handled via a cumbersome AI robot that is programmed to make it difficult to contact real staff. We have spent countless hours during our few days staying at this accommodation to get in touch with the responsible staff. Especially when we by mistake got locked out and we had to wait several hours in the stairwell before we finally get help and get into the apartment. In addition, we were greeted by a large puddle every evening that we had to take care of because one of the air conditioners was not working. Also after being fixed (the door frame beneath showed old traces of leakage when we arrived). As a guest, having to put out buckets and dry puddles daily is beyond criticism. In addition, the TV was broken, but it was replaced after a day or so by some craftsmen who came in with their shoes on without warning while we were sitting and eating breakfast. Wi-Fi does not work properly. Even though the "host" restarted it, you repeatedly get disconnected from their Wi-Fi. So we completely gave up on this "service". The balcony door was also broken and could not be closed when we arrived. But was fixed rather quickly. All mentioned above was related by the host as "minor" problems. Arrogant to say the least! We asked for compensation which was not met at all. Of course we will inform Hotels.com about this. Have stayed in many hotels over the years via hotel.com but never given such a low rating.

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Mohanad

Family · Jul 2025

Liked:Everything is excellent except internet connection is not very reliable. The communication with manager first starts with ai agent and then connects you to a human who simply tells you internet is fine and all their network devices are working. Also there is no towel exchange despite the fact we stayed for 5 nights.

via Nuitee

Location

How to Find Us

Gierstergasse 13, Vienna, Wien, 1120

Vienna · AT

43-6765074117

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.