Name: Garner Hotel Victoria - East by IHG
Address: 5401 Houston Hwy, Victoria, 77901
Rating: 7.8

WiFi availableFree WiFiParkingFree ParkingAccessible parkingSwimming pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Victoria, us

Convenient Amenities

Free WiFi, an outdoor pool, and a fitness centre make Hotel Victoria a perfect choice for a comfortable stay in Victoria, Texas. Each room is equipped with a flat-screen cable TV, microwave, refrigerator, and coffee machine for your convenience.

Great Location

Located just 5 minutes from the Museum of the Coastal Bend and within driving distance of Riverside Golf Course and the Texas Zoo, our hotel offers easy access to popular attractions in the area.

Exceptional Service

With a 24-hour front desk, free toiletries, and a mini-market, we ensure that your needs are met promptly and efficiently during your stay at Hotel Victoria. Book now for a memorable and hassle-free experience.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

7.8

Very Good

235 reviews

Highlights

+Clean rooms
+Comfortable rooms
+Friendly staff (mentioned by one guest)

Could Improve

–Poor breakfast / limited or empty items
–Inattentive or unprofessional staff behavior (speakerphone)
–Overcharged and billing/invoice issues

Cleanliness10.0

Multiple reviews explicitly praised cleanliness: 'It was clean' and 'Comfortable and clean.'

Service7.0

Mixed service: one reviewer called out poor customer service and staff on speakerphone; another noted friendly staff, and there were billing/invoice failures.

Location10.0

Standard quality for this hotel tier

Room Quality10.0

Rooms described as comfortable and clean.

Amenities6.0

Breakfast (an amenity) was criticized as poor or poorly stocked; other amenities not mentioned.

Value for Money5.5

Negative: a guest reported being overcharged and never receiving an invoice.

Food and Beverage6.0

Negative comments about breakfast: items gone or empty (oatmeal, milk) and very limited options.

Overall Experience7.9

Mixed overall: very clean and comfortable rooms but marred by poor breakfast and service/billing issues.

Amber

Couple · Jun 2026

Customer service was lacking and breakfast was pitiful

Liked:It was clean, that was about all it had going for it .

Disliked:The staff , he was talking on speaker phone and did not put the phone down to have a conversation . Breakfast was a joke , the oatmeal was gone , the milk was empty and there was no meat .

via Nuitee

MENG

Couple · May 2026

Liked:Not really

via Nuitee

Kristina

Couple · Apr 2026

Overcharged!

Liked:I usually like this property and I’ve stayed there multiple times but not this time

Disliked:I was way overcharged and when I asked for an invoice multiple times I was told I would be given one, but I was never given one.

via Nuitee

Valenzuela

Couple · Feb 2026

Liked:Comfortable and clean. Friendly staff

via Nuitee

Location

How to Find Us

5401 Houston Hwy

Victoria · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Sun, Nov 1, 2026 until Wed, Mar 31, 2027 A deposit may be required at the property.

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