
Victoria · ca

Victoria · ca
Check-in / Check-out
From 04:00 PM · Until 11:00 AM
Classification
5-Star Hotel
Amenities
Health or beauty spa nearby, Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning
Location
Victoria, ca
Luxury Overlooking Victoria’s Inner Harbour
Historic Elegance: The Fairmont Empress Hotel offers elegantly decorated rooms with plush seating areas and picturesque windows.
Relaxation and Dining: Enjoy extensive spa treatments at Willow Stream Spa and indulge in traditional afternoon tea with a view of the harbour.
Convenient Amenities: Swim in the indoor pool, admire the Victorian architecture, and explore nearby attractions like the Royal British Columbia Museum and the Maritime Museum of BC.
Book now to experience the charm and luxury of The Fairmont Empress Hotel!
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Location
Policies
Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.
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Guest Reviews
Excellent
2,012 reviews
Highlights
Could Improve
Concern about silverfish insects found in the bathroom and plumbing issues in the shower.
Friendly staff and exceptional customer service, particularly regarding special occasions.
Great location with easy access to restaurants, shopping, and nightlife.
Some issues with the bathroom faucet and initial room size; however, the upgraded room was better.
Beautiful grounds and pool, but confusion with the elevator system and breakfast line.
Mixed feelings on value; initial room felt overpriced compared to expectations.
Quality food offered, though there was a desire for more menu options for room service.
Many enjoyable aspects but marred by a few significant issues.
Clare
Couple · May 2026
Pleasant stay in perfect location.
via Nuitee
Eric
Couple · May 2026
Wonderful stay!
via Nuitee
Smith
Solo Traveller · May 2026
Amazing location, beautiful grounds, exceptional staff
via Nuitee
Sarah
Family With Children · May 2026
I had an amazing stay. Every morning I woke up early to get breakfast and go to the pool.
via Nuitee