Name: BEST WESTERN PLUS Carlton Plaza Hotel
Address: 642 Johnson Street, Victoria, V8W 1M6
Rating: 8.6

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BEST WESTERN PLUS Carlton Plaza Hotel, Victoria | Member Rates | Dyme

ParkingSelf parking (surcharge)RestaurantConcierge serviceElectric bicycle charging stationFitness facilities (surcharge)

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Restaurant

Location

Victoria, ca

Convenience and Comfort at BEST WESTERN PLUS Carlton Plaza Hotel

Modern Amenities: Each guest room at Carlton Plaza Hotel features a TV, desk, tea/coffee facilities, and a mini-refrigerator, ensuring a comfortable stay. Ironing facilities are also included for your convenience.

Business and Leisure: With a restaurant, fitness centre, business centre, on-site shops, and concierge services, this hotel caters to all your needs, whether you're traveling for work or leisure.

Explore Victoria: Located in Victoria, this hotel offers easy access to Cedar Hill Golf Course, Butchart Gardens, and Dragonfly Hill Winery and Vineyard, making it the perfect choice for your stay.

Book your stay at BEST WESTERN PLUS Carlton Plaza Hotel now to experience convenience and luxury in Victoria.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.6

Excellent

1,597 reviews

Highlights

+Excellent service by staff
+Great central location
+Good value for money
+Comfortable beds

Could Improve

–Noise from nightlife
–Not enough elevators
–Parking difficulties

Cleanliness8.1

Positive mentions of cleanliness, although some complained about the small room sizes.

Service9.1

Silvia, the receptionist, provided exceptional service. Staff were always friendly and helpful.

Location8.8

Central location with good access, but heavy traffic and local issues noted.

Room Quality8.1

Some complaints about room size and comfort, particularly small beds.

Amenities8.4

No complaints overall, but some minor issues noted with amenities like the coffee maker.

Value for Money8.9

Overall good value for location and service. Positive sentiment on pricing.

Food and Beverage8.6

Great breakfast options and overall food quality received positive feedback.

Overall Experience8.7

Guests expressed satisfaction and willingness to return.

Rita

Solo Traveller · May 2026

One night only so not a lot of time spent at the hotel, but is was adequate and comfortable

Liked:Walking access to restaurants and sightseeing Friendly and helpful staff

Disliked:Expensive for the size of the room, very small bathroom, no complimentary breakfast

via Nuitee

Jan

Solo Traveller · May 2026

Good clean room. Great attached restaurant

Liked:Bed was very comfortable. Room was quiet I liked the emolients

Disliked:It took forever for hot water to reach the bathroom sink.

via Nuitee

Jill

Solo Traveller · May 2026

Liked:Convenient to downtown Victoria, great and friendly staff

Disliked:Demolition across the street started very early and it was hard to sleep through it

via Nuitee

Geoffrey

Couple · May 2026

Good

Liked:Great bed. Spacious room. Good shower. Good location. Staff very helpful

Disliked:All the homeless nd destitute people in the area

via Nuitee

Location

How to Find Us

642 Johnson Street

Victoria · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note, the property's parking lot cannot accommodate vehicles over 6.2 ft (6' 6"). The property offers valet parking at a cost of CAD 20 October through April and CAD 30 per night May through September. Electric vehicle charging station is available at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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