Name: San Marco Palace
Address: Piazza San Marco 875, Venice, 30124
Rating: 8.1

San Marco Palace, Venice | Member Rates | Dyme

RestaurantSnack bar/deliConcierge serviceNon-smoking roomsAir conditioningRoom service

Check-in / Check-out

From 03:00 PM · Until 11:30 AM

Classification

4-Star Hotel

Amenities

Non-smoking rooms, Air conditioning, Restaurant, Room service, Family rooms, Pets allowed

Location

Venice, it

Luxury Accommodation in Saint Mark's Square:

San Marco Palace offers a luxurious stay in the heart of Venice's iconic Saint Mark's Square. The air-conditioned rooms and suites boast elegant Venetian furnishings, providing a truly upscale experience.

Convenient Amenities:

The hotel features wood floors, patterned rugs, satellite TV, a minibar, and a private bathroom with a hairdryer in each accommodation. Some suites even offer a balcony or terrace with stunning views of St. Mark’s Bell Tower.

Exceptional Services:

Guests can benefit from the knowledgeable staff who offer tourist information and can arrange a complimentary trip to a Murano glass factory. Enjoy free Wi-Fi access at the reception and start your day with a delicious buffet breakfast and Italian cuisine at the on-site restaurant.

To experience luxury and convenience in the heart of Venice, book your stay at San Marco Palace today!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.1

Excellent

990 reviews

Highlights

+Great location
+Friendly staff
+Good breakfast

Could Improve

–Inconsistent cleanliness
–Uncomfortable bedding
–Limited amenities

Cleanliness6.7

Several reviews indicated issues with room cleanliness and maintenance.

Service9.2

Many reviews highlighted the friendliness of the staff despite some negative comments.

Location9.7

Location received consistent praise for its proximity to major attractions.

Room Quality7.2

Mixed feedback on bed comfort, with some discomfort reported.

Amenities7.2

Limited mention of amenities, with some guests expecting more.

Value for Money8.2

Pricing perceived as high for the experience offered, especially regarding comfort.

Food and Beverage8.2

Breakfast is generally well-received, though variety is a concern.

Overall Experience8.3

Overall positive feedback with specific concerns addressed.

Louis

Couple · Jun 2026

Liked:We are repeat customers, that says it all

via Nuitee

werav2015

Family · Jun 2026

One of the Worst Hotel Experiences We've Had

Liked:I had a very disappointing experience at this hotel. The customer service was by far the worst part of our stay. The front desk staff were rude, unhelpful, and not welcoming at all. From the moment we arrived, we felt like we were an inconvenience rather than valued guests. The hotel itself is old and poorly maintained. The rooms and common areas felt dirty, and the beds were very uncomfortable. The hallways were cluttered with old furniture, which gave the property an unkempt and neglected appearance. Finding the hotel was also extremely frustrating. There was no clear sign indicating "San Marco Palace." Instead, only other properties from the same hotel company were listed, making it very difficult to locate the entrance. After traveling, the last thing guests should have to do is spend extra time searching for the hotel. Overall, between the poor customer service, lack of cleanliness, uncomfortable accommodations, and confusing signage, I would not recommend staying here. There are FAR BETTER options in Venice.

via tripadvisor

Thi Ngoc Ha

Family With Children · May 2026

Uhmm, ok.

Liked:Location, cleaness

Disliked:They don’t provide kettle for hot water which is very important for small children.

via Nuitee

Mark

Couple · Apr 2026

Fantastic staff, great room, and amazing breakfast

Liked:Clean and well located

via Nuitee

Location

How to Find Us

Piazza San Marco 875

Venice · it

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:30 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

From 1 January 2016 onwards, check-in will take place at Hotel Royal San Marco, at the address San Marco 848.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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