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San Marco Palace

Venice · it

San Marco Palace

8.1
Excellent972 reviews
  1. Hotel Collection
  2. /Hotels in Venice
  3. /San Marco Palace
RestaurantSnack bar/deliConcierge serviceNon-smoking roomsAir conditioningRoom service

Check-in / Check-out

From 03:00 PM · Until 11:30 AM

Classification

4-Star Hotel

Amenities

Non-smoking rooms, Air conditioning, Restaurant, Room service, Family rooms, Pets allowed

Location

Venice, it

Luxury Accommodation in Saint Mark's Square:

San Marco Palace offers a luxurious stay in the heart of Venice's iconic Saint Mark's Square. The air-conditioned rooms and suites boast elegant Venetian furnishings, providing a truly upscale experience.

Convenient Amenities:

The hotel features wood floors, patterned rugs, satellite TV, a minibar, and a private bathroom with a hairdryer in each accommodation. Some suites even offer a balcony or terrace with stunning views of St. Mark’s Bell Tower.

Exceptional Services:

Guests can benefit from the knowledgeable staff who offer tourist information and can arrange a complimentary trip to a Murano glass factory. Enjoy free Wi-Fi access at the reception and start your day with a delicious buffet breakfast and Italian cuisine at the on-site restaurant.

To experience luxury and convenience in the heart of Venice, book your stay at San Marco Palace today!

Loading rooms and rates...

Location

How to Find Us

Piazza San Marco 875

Venice · it

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:30 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

From 1 January 2016 onwards, check-in will take place at Hotel Royal San Marco, at the address San Marco 848.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

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SAN MARCO PALACE

Guest Reviews

What Guests Say

8.1

Excellent

972 reviews

Highlights

  • +Great location
  • +Friendly staff
  • +Good breakfast

Could Improve

  • –Inconsistent cleanliness
  • –Uncomfortable bedding
  • –Limited amenities
Cleanliness6.7

Several reviews indicated issues with room cleanliness and maintenance.

Service9.2

Many reviews highlighted the friendliness of the staff despite some negative comments.

Location9.7

Location received consistent praise for its proximity to major attractions.

Room Quality7.2

Mixed feedback on bed comfort, with some discomfort reported.

Amenities7.2

Limited mention of amenities, with some guests expecting more.

Value for Money8.2

Pricing perceived as high for the experience offered, especially regarding comfort.

Food and Beverage8.2

Breakfast is generally well-received, though variety is a concern.

Overall Experience8.3

Overall positive feedback with specific concerns addressed.

Thi Ngoc Ha

Family With Children · May 2026

7

Uhmm, ok.

Liked:Location, cleaness
Disliked:They don’t provide kettle for hot water which is very important for small children.

via Nuitee

Mark

Couple · Apr 2026

9

Fantastic staff, great room, and amazing breakfast

Liked:Clean and well located

via Nuitee

Vishal

Family With Children · Apr 2026

10
Liked:Location, convenience, free breakfast

via Nuitee

ej1214

Family · Apr 2026

4

Awful nights sleep. Won’t be staying again

Liked:We stayed here as a family of 5. 2 adults and 3 children for 3 nights. (Children aged 11, 10 and 7). We stayed in a family suite. Although the rooms at first glance looked clean it actually wasn’t and the air quality was a real problem for us. It felt quite suffocating and stale. My daughter was on the sofa bed and the moment she was showered in pjs and in bed she wouldn’t start coughing through out the whole night and her sinuses completely blocked up. She was itching a lot on her body and her throat was hurting. It was 3 am one night when she finally managed to stop coughing and get some sleep (she’s 11). Each night I had to ensure she had an antihistamine and sleep with all windows open (which meant a lot of mosquitos) and she ended up coming into my room and slept in the bedroom with me. My husband and i had headaches each night and I got quite itchy too. My so coughed a little at night. It lead me to think the potential of dust mites. I have never been one to complain about pillows as I’d happily sleep without them however the pillows were so hard and uncomfortable. The Mattresses wern’t the best either. I asked for something to stop the mosquitoes and they said they would do something but never did. All you read/see on the reviews is correct. On the stairs each floor has huge bags of dirty and clean bed linen taking up the space all in a closed and confide space. They charge 3 euros for a bottle of water which for a 4 star hotel I would actually expect a complementary bottle of water each day which in my experience is the norm. Breakfast wasn’t great either. Nothing is fresh. The fruit is all soaked in syrup as if it’s come out of a tin. No whole fruits. Bread isn’t fresh either just sliced foreign bread that they use for toasties. Coffee is awful. They made us feel a bother at breakfast because we were 5. They were trying to cram us on 2 very small tables that wouldn’t fit more than 4 on and although there were about 15-20 free tables they wouldn’t let us join three tables together that were already free and by each other but separated they didn’t want use to join them up and said this was a problem and tried to seat us separately. On the last day /morning I put my foot down and said no and joined the tables so we could all sit together comfortably. At the end of the stay they didn’t ask how our stay was so I didn’t bother giving any feedback. We certainly won’t be staying here again!

via tripadvisor