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San Marco Palace

Venice · IT

San Marco Palace

8.1
Excellent1,039 reviews
  1. Hotel Collection
  2. /Hotels in Venice
  3. /San Marco Palace
WiFi availableFree WiFiRestaurantBarSnack barLaundry

Check-in / Check-out

From 03:00 PM · Until 11:30 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, 24-hour front desk, Restaurant

Location

Venice, IT

Luxury Accommodation in Saint Mark's Square:

San Marco Palace offers a luxurious stay in the heart of Venice's iconic Saint Mark's Square. The air-conditioned rooms and suites boast elegant Venetian furnishings, providing a truly upscale experience.

Convenient Amenities:

The hotel features wood floors, patterned rugs, satellite TV, a minibar, and a private bathroom with a hairdryer in each accommodation. Some suites even offer a balcony or terrace with stunning views of St. Mark’s Bell Tower.

Exceptional Services:

Guests can benefit from the knowledgeable staff who offer tourist information and can arrange a complimentary trip to a Murano glass factory. Enjoy free Wi-Fi access at the reception and start your day with a delicious buffet breakfast and Italian cuisine at the on-site restaurant.

To experience luxury and convenience in the heart of Venice, book your stay at San Marco Palace today!

Loading rooms and rates...

Location

How to Find Us

Piazza San Marco 875

Venice · IT

+39 041 240 4311

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:30 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

From 1 January 2016 onwards, check-in will take place at Hotel Royal San Marco, at the address San Marco 848.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.1

Excellent

1,039 reviews

Highlights

  • +Great location
  • +Friendly staff
  • +Good breakfast

Could Improve

  • –Inconsistent cleanliness
  • –Uncomfortable bedding
  • –Limited amenities
Cleanliness6.7

Several reviews indicated issues with room cleanliness and maintenance.

Service9.2

Many reviews highlighted the friendliness of the staff despite some negative comments.

Location9.7

Location received consistent praise for its proximity to major attractions.

Room Quality7.2

Mixed feedback on bed comfort, with some discomfort reported.

Amenities7.2

Limited mention of amenities, with some guests expecting more.

Value for Money8.2

Pricing perceived as high for the experience offered, especially regarding comfort.

Food and Beverage8.2

Breakfast is generally well-received, though variety is a concern.

Overall Experience8.3

Overall positive feedback with specific concerns addressed.

Lorenzo

Couple · Sep 2026

8

Great location,

Liked:The location is amazing. The room is big although had to request a room change. Good breakfast. Overall for old Venice it is great.
Disliked:Don’t get the room next to all the air conditioners, they will keep you awake but staff fixed it and gave us another room.

via Nuitee

Tina

Couple · Sep 2026

4

Excellent location!

Liked:Location excellent!
Disliked:There was a cooker etc but no utensils:crockery/pans. No tea making facilities despite stating they do .Bed and pillows were very hard and uncomfortable!

via Nuitee

Thomas

Couple · Sep 2026

7

GREAT location. Newly aquired addition needs updating!

Liked:LOCATION is AWESOME. Very close to everything you want to see! Very close to corner food markets and restaurants! It had a private entrance, was located in the heart of the Venice attraction area, literally around the corner from San Marco Palace and the Doge Palace which made it great to go back to when it was hot to relax a bit mid day. Also made it easy to visit in the evening for a nice walk during a different time of day.
Disliked:The Royal San Marco Hotel took over the San Marco Hotel in between us booking our trip and arriving. The Royal San Marco probably hasn’t had time to update the San Marco rooms in that time. Our room was huge and well appointed, but these are my recommendations- the bed was hard as a rock, new mattresses. The pillows were also the worst pillows I have ever had to use, thin and hard as rocks. The 1970’s blow dryer, please upgrade. The sheets, scratchy. The ceiling paint in the bathroom is peeling. The refrigerator was barely working. The A/C fan was loud. The breakfast buffet was just ok. One other thing, the front staff was perfunctory, a bit dismissive, and not very warm. Of all the places we have stayed over this and many other trips, we would rate them very low on their hospitality. Every question we asked was met with a less than enthusiastic attitude while we remained appreciative of whatever response we got. Some places don’t put the effort in because they don’t feel the need to, maybe because of where and what they offer, they are always sold out, so why try. Its a bad attitude to have or to train their staff to have.

via Nuitee

Paola

Family With Children · Sep 2026

7

Very nice

Liked:Very central, the breakfast was nice and the stuff very kind
Disliked:The rooms were very old,

via Nuitee

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