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Hotel Carlton On The Grand Canal

Venice · IT

Hotel Carlton On The Grand Canal

8
Excellent9,648 reviews
  1. Hotel Collection
  2. /Hotels in Venice
  3. /Hotel Carlton On The Grand Canal
WiFi availableFree WiFiRestaurantBarSnack barLaundry

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, 24-hour front desk, Restaurant

Location

Venice, IT

Luxurious Accommodations

Hotel Carlton offers spacious, Venetian-style rooms with elegant interior design, Murano glass lamps, and antique furniture. Each room is air-conditioned and equipped with modern amenities for a comfortable stay.

Gourmet Dining Options

Indulge in an American breakfast each morning and savor Italian and international dishes at La Cupola restaurant. Enjoy drinks and snacks at Bar Carlton Café throughout the day, all while overlooking the stunning Grand Canal.

Convenient Location and Services

Located just minutes away from Santa Lucia Train Station and Piazzale Roma car park, Hotel Carlton provides easy access to Venice's top attractions. Take advantage of free access to the Venice Casino and the assistance of the hotel's helpful staff for booking restaurants and tickets.

Ready to experience the charm of Venice at Hotel Carlton On The Grand Canal? Book your stay now for an unforgettable getaway.

Loading rooms and rates...

Location

How to Find Us

Santa Croce 578

Venice · IT

+39 041 275 2200

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

All reservations have to be guaranteed with a credit card held by the guest. If the credit card 'used to guarantee' the reservation is in a different person's name, then authorization is needed prior to guest's arrival. When adding lunch or dinner to your booking, please note that the price does not include drinks. When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.0

Excellent

9,648 reviews

Highlights

  • +Good location
  • +Helpful staff
  • +Cleanliness

Could Improve

  • –Old facilities
  • –Small rooms
  • –High breakfast costs
Cleanliness7.9

The cleanliness was generally noted as good, but some reviews mentioned issues with old facilities.

Service8.4

Overall positive feedback regarding staff helpfulness and professionalism.

Location8.9

Consistently highlighted as excellent, with proximity to train stations and central attractions.

Room Quality7.3

Some guests mentioned small rooms and old decorations, suggesting the need for updates.

Amenities7.9

Amenities were satisfactory, but there were mentions of outdated equipment like hairdryers.

Value for Money7.8

Value was considered acceptable, though breakfast price was seen as excessive by some.

Food and Beverage7.4

Breakfast quality noted as good but some feedback indicated the price could deter usage.

Overall Experience8.4

General sentiment was positive with many guests expressing a desire to return.

Elizabeth

Family With Children · Sep 2026

4

Very disappointing

Disliked:The hotel did not live up yo my expectations of a 4 star hotel. It was run down and in need of refurbishment. The bed cover in my room looked 4 years old and had a hole ar some stage and had been patched. The bathroom was very outdated and the bed very uncomfortable.

via Nuitee

Asish Kumar

Couple · Sep 2026

8

we enjoyed our stay due to close proximity of several infras

Liked:Location - excellent , Room - good in general but very limited space at such high price , Breakfast- not Bad - i wd say good
Disliked:Price is high

via Nuitee

David

Extended Group · Sep 2026

10

Perfect location, big room with a great view!

Liked:With a view over the Grand Canal - what was not to like?? Large room, huge modern bathroom, small fridge small balcony. Furniture was of an era but comfortable. Aircon was functioning well. The location of the hotel directly opposite the train station was ideal with great access to the Vaperetto that can take you up to St Marc's square. Conversely, you can just wander the streets and "get lost" which was just as fun!
Disliked:Thought some of the sheets/pillow cases were looking a little threadbare. The curtains made it a little difficult to open the window to get to the balcony. Getting your luggage up over the bridge is a challenge - pay the $$ to the scavenging porters with the trolleys to carry it over for you. I don't understand why they haven't built the ramp system on this bridge as they have for many of the others.

via Nuitee

elayne

Couple · Sep 2026

9

Beautiful- we will be back!

Liked:Location was excellent - walkable from the car parking area. Get a room with a balcony- you won’t be sorry
Disliked:Beds were kind of hard, but a minor issue

via Nuitee

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