Name: Hotel Carlton On The Grand Canal
Address: Santa Croce 578, Venice, 30135
Telephone: +39 041 275 2200
Rating: 8

WiFi availableFree WiFiRestaurantBarSnack barLaundry

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, 24-hour front desk, Restaurant

Location

Venice, it

Luxurious Accommodations

Hotel Carlton offers spacious, Venetian-style rooms with elegant interior design, Murano glass lamps, and antique furniture. Each room is air-conditioned and equipped with modern amenities for a comfortable stay.

Gourmet Dining Options

Indulge in an American breakfast each morning and savor Italian and international dishes at La Cupola restaurant. Enjoy drinks and snacks at Bar Carlton Café throughout the day, all while overlooking the stunning Grand Canal.

Convenient Location and Services

Located just minutes away from Santa Lucia Train Station and Piazzale Roma car park, Hotel Carlton provides easy access to Venice's top attractions. Take advantage of free access to the Venice Casino and the assistance of the hotel's helpful staff for booking restaurants and tickets.

Ready to experience the charm of Venice at Hotel Carlton On The Grand Canal? Book your stay now for an unforgettable getaway.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

8.0

Excellent

9,547 reviews

Highlights

+Good location
+Helpful staff
+Cleanliness

Could Improve

–Old facilities
–Small rooms
–High breakfast costs

Cleanliness7.9

The cleanliness was generally noted as good, but some reviews mentioned issues with old facilities.

Service8.4

Overall positive feedback regarding staff helpfulness and professionalism.

Location8.9

Consistently highlighted as excellent, with proximity to train stations and central attractions.

Room Quality7.3

Some guests mentioned small rooms and old decorations, suggesting the need for updates.

Amenities7.9

Amenities were satisfactory, but there were mentions of outdated equipment like hairdryers.

Value for Money7.8

Value was considered acceptable, though breakfast price was seen as excessive by some.

Food and Beverage7.4

Breakfast quality noted as good but some feedback indicated the price could deter usage.

Overall Experience8.4

General sentiment was positive with many guests expressing a desire to return.

Paul

Couple · Aug 2026

Liked:Great location for rail travel. Fantastic Staff. Lovely rooftop bar.

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Marsha

Extended Group · Aug 2026

Good but would probably look for another place next time

Liked:Excellent location Helpful staff

Disliked:Needs updating, seemed tired especially bedspreads No complimentary coffee - had to purchase entire buffet to get coffee and we had tours scheduled

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Jennifer

Couple · Aug 2026

Liked:Love the location In front of the train station and the canal. Its a longer walk to St Marks plaza but its a wonderful walk!

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Hammad

Family With Children · Aug 2026

It was comfortable, but we would probably stay near Rialto bridge next time as vaporetto that bring you from San Marco s

Liked:Easy to get to from station. Had to hire a porter to get luggage across the bridge to get to hotel. Breakfast was pretty good.

Disliked:Carpets on the first floor where our room was could do with a refresh. The room looked bigger in pictures.

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Location

How to Find Us

Santa Croce 578

Venice · it

+39 041 275 2200

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

All reservations have to be guaranteed with a credit card held by the guest. If the credit card 'used to guarantee' the reservation is in a different person's name, then authorization is needed prior to guest's arrival. When adding lunch or dinner to your booking, please note that the price does not include drinks. When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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