Venice · IT

Ca' Dei Polo

Name: Ca' Dei Polo
Address: Santa Croce 203, Venice, 30135
Telephone: +39 041 458 8887
Rating: 7.6

7.6

Very Good1,542 reviews

Free wired internetInternet accessHousekeeping on requestNon-smoking roomsAir conditioningTerrace

Check-in / Check-out

From 03:00 PM · Until 10:00 AM

Amenities

Free wired internet, Internet access, Housekeeping on request, Non-smoking rooms, Air conditioning, Terrace

Location

Venice, IT

Historic Charm and Prime Location

Dating back to the 1400s, Ca' Dei Polo offers a unique stay next to Tolentini Church and a short walk from Venice's main bus station. The highlight? A spacious terrace with stunning views of the Grand Canal.

Classic Venetian Style Rooms

Indulge in air-conditioned rooms adorned in classic Venetian decor at Ca' Dei Polo. Enjoy modern amenities like free Wi-Fi, an LCD TV with satellite channels, and picturesque views of either the Tolentini Canal or the serene garden.

Convenient Access to Venice's Attractions

Experience easy access to St. Mark's Square and Rialto Bridge via the Vaporetto, with Santa Lucia Train Station just a 5-minute stroll away. Your Venetian adventure awaits at Ca' Dei Polo.

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Location

How to Find Us

Santa Croce 203

Venice · IT

+39 041 458 8887

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please inform Ca' Dei Polo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A surcharge applies for arrivals outside check-in hours, and all requests for late arrival must be confirmed by the property. If you ring the bell, you will be connected to the owner's phone and receive an access code. A deposit may be required at the property.

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Venice · IT

Ca' Dei Polo

7.6

Very Good1,542 reviews

Free wired internetInternet accessHousekeeping on requestNon-smoking roomsAir conditioningTerrace

Check-in / Check-out

From 03:00 PM · Until 10:00 AM

Amenities

Free wired internet, Internet access, Housekeeping on request, Non-smoking rooms, Air conditioning, Terrace

Location

Venice, IT

Historic Charm and Prime Location

Classic Venetian Style Rooms

Convenient Access to Venice's Attractions

Experience easy access to St. Mark's Square and Rialto Bridge via the Vaporetto, with Santa Lucia Train Station just a 5-minute stroll away. Your Venetian adventure awaits at Ca' Dei Polo.

Loading rooms and rates...

Guest Reviews

What Guests Say

7.6

Very Good

1,542 reviews

Highlights

+Great location
+Helpful staff
+Nice view from room

Could Improve

–Cleanliness issues
–Confusing check-in process
–Inadequate service response

Cleanliness6.6

The bathroom had mould over the shower curtain, and some reviews mentioned cleanliness issues.

Service8.0

Mixed reviews, with helpful staff mentioned, but also instances of poor reception service.

Location9.1

Several reviews praised the hotel's excellent location near key tourist attractions.

Room Quality7.0

Mixed feedback, with some rooms being updated while others were run-down.

Amenities7.0

Issues with services like Wi-Fi and the room safe operation were noted.

Value for Money7.5

Guest concerns about being scammed and receiving a lesser room suggest lower perceived value.

Food and Beverage8.1

Breakfast was included in some cases and generally considered acceptable.

Overall Experience7.5

Overall experience was mixed with some positive aspects but significant complaints.

Anna

Couple · Oct 2025

A lovely hotel with character

Liked:Check in is at another hotel 100 metres down the road. Very easy. The hotel itself has a lovely entrance and our room had three big windows overlooking the canal which we loved. There’s a roof terrace for guests…gorgeous views and comfortable seating. I recommend!!!

Disliked:We had to cancel one of our rooms and it took a lot of calls and in fact months to receive the refund

via Nuitee

Tomasz

Family With Children · Oct 2025

Unexpected hotel change, but it was quite ok

Liked:First of all, for some reason we were accomodated in a different hotel - Hotel Canal instead of Ca' Dei Polo, so my opinion applies to Hotel Canal. I read many bad reviews about this hotel, but after all it wasn't that bad. - location is very good, close to the Piazzale Roma - we got a room with a nice canal view - room was partially refurbished (new furniture, wallpaper etc.). Bathroom was not refurbished though. - as a compensation for a hotel change we got a breakfast inclued, which was served in Hotel Walter just around the corner. It was quite ok - nice and helpful staff

Disliked:- hotel change to a hotel with worse reviewes without any prior notice - air condition was not working or barely working - the bathroom needs renovation - they collected city tourist tax for my 7-year-old children, while children of that age are exempt from this tax. I had to go to the reception and spend like 15-20 mins to discuss it and eventually get it back.

via Nuitee

Kamil

Couple · Oct 2025

Avoid at all cost

Disliked:We’ve been completely scammed. We were checked into a rundown 2-star hotel instead of the one we actually booked, yet we were told it was an upgrade. When we tried to complain, the staff pretended not to understand us and refused to help. The room had some insects — we even got bitten during the night. This place was nothing like what was advertised and felt extremely dishonest and unsafe.

via Nuitee

fiona

Couple · Oct 2025

Great location. No other positive comments about hotel.

Liked:location was great

Disliked:No wifi for 3 days Bathroom had mould over shower curtain Bed linen was extremely old, thread bare and frayed. Room was tiny Breakfast at a different hotel Couldn't use safe in room unless a deposit was paid for use. Very confusing trying to find entry in to the hotel because the reception area isn't at the said hotel, its at a different hotel around the corner

via Nuitee

Location

How to Find Us

Santa Croce 203

Venice · IT

+39 041 458 8887

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.