The Sutton Place Hotel Vancouver | Member Rates

Name: The Sutton Place Hotel Vancouver
Address: 845 Burrard Street, Vancouver, V6Z 2K6
Rating: 8.9

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The Sutton Place Hotel Vancouver | Member Rates | Dyme

ParkingSelf parking (surcharge)Secured parkingRestaurantSwimming poolAccess to nearby indoor pool

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Vancouver, ca

Walkability

Walk

Bike

Luxurious Accommodations

Indulge in elegant rooms adorned with modern amenities like a flat-screen TV, plush bathrobes, and a stocked minibar. The sophisticated decor and vintage work desk create a serene ambiance for a relaxing stay.

Culinary Delights

Savor a culinary journey at Boulevard Kitchen & Oyster Bar, offering a diverse wine selection from renowned regions worldwide. Experience the charm of the English-style Gerard Lounge for a cozy evening.

Relaxation and Recreation

Unwind at the exclusive Vida Spa with rejuvenating massage treatments and pampering facials. Stay active at the state-of-the-art fitness center, ensuring a perfect balance of relaxation and wellness.

Experience luxury and sophistication at our 5-star Vancouver hotel. Book now for an unforgettable stay!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.9

Excellent

4,096 reviews

Highlights

+Great location
+Friendly staff
+Comfortable rooms

Could Improve

–Cleanliness issues
–Limited food variety
–Service inconsistencies

Cleanliness7.6

Reported issues with dirty towels and rubbish in hallways indicate poor maintenance.

Service10.0

Most reviews praise friendliness and helpfulness of staff despite some inconsistency.

Location9.6

Multiple mentions of great location, close to attractions.

Room Quality9.1

Generally positive feedback on room comfort and amenities.

Amenities8.6

Amenities were appreciated but some reported that the pool and gym were dated.

Value for Money9.1

Fairly priced for the location and quality offered.

Food and Beverage8.1

Restaurant described as expensive with limited variety.

Overall Experience9.1

A mix of positive experiences with some significant issues noted.

K V

Solo Traveller · May 2026

Excellent Space for visiting and work.

Liked:Staff made it really a hospitable place to stay. The location is excellent and very convinient to walk around anywhere in downtown Vancouver including to the local beach side. I would like to take this opportunity to say thank you to Susil, who took care of me for the whole week that I was there. Susil, you went over and beyond your call of duty to assist a solo orphan traveller to feel safe and looked after. I really appreciate this very much. Thank you for being you.

Disliked:They sauna was out of order, it would have been great to have had access to this at the end of each day.

via Nuitee

Colleen

Solo Traveller · May 2026

Liked:Beautiful property. Excellent staff. Great location.

via Nuitee

X18DWjoannas

Couples · May 2026

Good hotel

Liked:Lovely hotel, ideally placed. Staff very friendly, although they could advise you on check in that you need your room key to activate the levels in the lift. Was also surprised at the $600 security deposit on check in and thought it was very excessive.

via tripadvisor

Col

Solo Traveller · May 2026

Liked:Room was pretty good and as expected.

Disliked:Nothing in particular.

via Nuitee

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at The Sutton Place Hotel Vancouver

LowHigh

Low Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

845 Burrard Street

Vancouver · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please be aware that for reservations of seven days or more, the hotel will pre-authorize your card on file for a $1 CAD verification. Although this transaction will be visible on your statement, it is a pre-authorization and will be removed within seven days. Non-verified reservations will not be acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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