Pan Pacific Vancouver | Member Rates

Name: Pan Pacific Vancouver
Address: Suite 300-999 Canada Place, Vancouver, V6C 3B5
Rating: 8.8

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Pan Pacific Vancouver | Member Rates | Dyme

Paid WiFiParkingSecured parkingRestaurantSwimming poolHeated pool

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Vancouver, ca

Luxurious Waterfront Retreat

Experience the ultimate luxury at Pan Pacific Vancouver Hotel, located right by the waterfront and Canada Place cruise ship terminal.

Wellness Spa and Gourmet Dining

Indulge in relaxation at the wellness spa and savor delectable Asian fusion cuisine at Oceans 999 restaurant. Unwind at Coal Harbour Bar's outdoor terrace with a refreshing cocktail.

Outdoor Pool and Concierge Services

Enjoy a heated outdoor pool, hot tub, and sauna with stunning waterfront views. Let our tour desk and concierge services enhance your stay, ensuring a seamless and memorable experience.

Ready to elevate your stay in Vancouver? Book now at Pan Pacific Vancouver Hotel for an unforgettable waterfront getaway.

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.8

Excellent

4,460 reviews

Highlights

+Great location
+Friendly service
+Spacious and comfortable rooms

Could Improve

–High prices
–Some amenities lacking

Cleanliness8.8

Location and cleanliness positively noted in reviews.

Service9.3

Service was described as friendly and top-notch, with specific commendation for staff.

Location9.3

Location praised as unbeatable and convenient to tourist areas.

Room Quality8.8

Mixed reviews; some rooms were dated while others were recently renovated.

Amenities8.8

Good amenities mentioned but there were issues with wifi and TV services.

Value for Money8.3

Price noted as high considering some amenities were lacking, but overall acceptable.

Food and Beverage7.8

Breakfast not as good as other 5-star hotels, affecting perceived value.

Overall Experience9.3

Memorable experiences and strong recommendations from guests.

ElleIndeed

Family · May 2026

Convenient for cruises, but not what I expect from a Fine Hotels + Resorts property

Liked:I chose this hotel because it participates in American Express Fine Hotels + Resorts (FHR), and I wanted to take advantage of the benefits: early check-in, late checkout, daily breakfast, the property credit, and some remaining annual travel benefits on my card. I also booked a Pacific Club room, which includes lounge access and appears to be part of the hotel’s more recently renovated accommodations. Unfortunately, while the location and cruise convenience were excellent, the overall experience fell short of what I expect from an FHR property. When I checked in (later than planned due to a flight delay), another guest nearby was expressing frustration about her standard room, which she said cost around $800 per night. She felt the room was outdated and that she hadn’t been informed about the upgraded room options. After seeing the hotel for myself, I understood her disappointment. Even the Pacific Club rooms, which are supposedly the renovated rooms, felt dated compared to many modern Marriott, JW Marriott, and luxury hotel properties I’ve stayed in recently. The biggest advantage of this hotel is its proximity to the cruise terminal. The luggage transfer service was seamless. We simply tipped the porter, and our luggage arrived safely outside our stateroom on the ship. That level of convenience was fantastic and definitely reduced stress on embarkation day. However, I’m not convinced that convenience alone justified the room rate. One of my biggest disappointments involved the Fine Hotels + Resorts breakfast benefit. Typically, FHR properties offer breakfast in a restaurant as a separate benefit. Here, breakfast was served in the club lounge—the same lounge access that I had already paid extra to receive through my room category. That didn’t feel like an additional benefit at all. The breakfast itself was adequate but fairly basic, and at times some items were not particularly warm. I plan to contact American Express because this implementation of the breakfast benefit felt misleading. I ordered room service several times during my stay. The food was hit-or-miss: * The burger was good, although the sautéed onions were much sweeter than I prefer. * The fries were decent. * The shrimp dumplings/pot stickers were excellent and one of the best things I ordered. * The seafood chowder was extremely disappointing. It was essentially flavorless—more like hot water with seafood added. Even after adding salt and pepper, it lacked any depth, seasoning, or richness. Considering the price, it was one of the most disappointing chowders I’ve ever had. The hotel has additional dining options, including a French restaurant and buffet offerings on select nights, but neither was particularly appealing for a trip with my 12-year-old son. The Pacific Club lounge itself was one of the highlights of the stay. The views were beautiful, and the staff there were consistently friendly, welcoming, and helpful. It could get quite crowded during breakfast hours, likely because so many guests were being directed there. As for the room, even the renovated version felt overdue for another refresh. The furniture was nice enough, but the layout was poorly designed. The large built-in desk and cabinetry consumed too much space, making the room feel cramped. There was barely enough room to open our luggage, and we often had to place suitcases in front of the bed just to access them. The shower was, unfortunately, the worst part of the room. Water pressure was extremely weak, and the showerhead appeared to be the wrong style for the setup. It resembled a rainfall showerhead but was mounted on a wall pole instead of overhead, which meant the water simply dribbled downward rather than providing meaningful coverage. Combined with the awkward tub spout placement, it was difficult to rinse properly. While the bath amenities smelled wonderful, the shower experience itself was frustrating. The water was not hot just warm and very weak. The bathroom layout also felt inefficient, with a large amount of unused space around the toilet while other areas felt cramped. Throughout the property, the atmosphere felt more like a large convention hotel than a luxury hotel. The check-in area was surprisingly small, staff were not always easy to locate, and even reaching someone by phone could be challenging. Overall, I found this hotel convenient but disappointing. If your primary goal is an easy embarkation for an Alaska cruise, it certainly delivers. However, if you’re choosing it because it’s part of the Fine Hotels + Resorts program and expecting a true luxury hotel experience, you may find it falls short. For a future Vancouver cruise, I would likely consider staying elsewhere—possibly at the Fairmont—and simply rolling my luggage to the ship myself. So this wasn’t awful. It just wasn’t the luxurious elevated experience you usually receive in this program. This isn’t the type of hotel I would typically like to book and certainly not worth the high rate.

via tripadvisor

Stephen

Couple · May 2026

Lovely overall.

Liked:Great location. Beautiful view of the harbor. The best, actually.

Disliked:The interiors could use some updating.

via Nuitee

Andre

Couple · May 2026

Great view and location. Staff & facilities awesome.

Liked:The view and the location was awesome. The facilities were great.

Disliked:The bed mattress was terrible, it was really bad. It needed replacement.

via Nuitee

E4422QYgaryh

Couples · May 2026

LOCATION, LOCATION, LOCATION

Liked:It’s all about LOCATION, LOCATION, LOCATION. Located right on the pier where our cruise ship ported. Nicest amenity was having our luggage taken straight to ship. Check-in was easy although there was a line. Room was clean and well-appointed. Our view was harbor/city side—cheaper than “harbor view” rooms. There is a food court nearby in convention center and Pan Pacific has higher class restaurants.

via tripadvisor

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Pan Pacific Vancouver

LowHigh

Low Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Suite 300-999 Canada Place

Vancouver · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note, any reservation for 7 nights or more requires a 50% deposit. Please note, for pre-paid bookings, the original credit card must be presented at check-in. Please note, parking is available for CAD 58 self-service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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