Name: Hotel Indigo Traverse City by IHG
Address: 263 West Grandview Parkway, Traverse City, MI 49684
Telephone: +1 231-932-0500
Rating: 8.3

Hotel Indigo Traverse City by IHG | Member Rates | Dyme

WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Traverse City, us

Modern Accommodation with Great Amenities

Hotel Indigo Traverse City offers a modern stay just steps away from West End Beach. Guests can unwind on the terrace, dine in the restaurant, or enjoy a drink at the bar. The 3-star hotel provides convenience with room service, a 24-hour front desk, and complimentary WiFi.

Comfortable Rooms with Entertainment Options

Each room at Hotel Indigo features a desk, flat-screen TV, and a private bathroom. Guests can relax with free toiletries and enjoy entertainment with an iPod docking station. Evening entertainment and an ATM are also available for added comfort.

Prime Location for Leisure and Exploration

Located near popular beaches like Clinch Park and Sunset Park, guests can easily explore Traverse City's attractions. Cherry Capital Airport is a short drive away, making travel a breeze.

Book now for a memorable stay at Hotel Indigo Traverse City!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.3

Excellent

339 reviews

Highlights

+Great location
+Friendly staff
+Beautiful views

Could Improve

–Lack of cleanliness
–High noise levels
–Poor value for money

Cleanliness7.0

The hotel had issues with cleanliness, including dirty rooms and mold.

Service9.5

Staff were mentioned as helpful and friendly, providing excellent service.

Location9.5

Great location close to downtown with beautiful views.

Room Quality8.0

Room quality was mentioned positively but with some cleanliness concerns.

Amenities8.0

Amenities were lacking, with complaints about features like no pool or safe.

Value for Money7.0

Many guests felt it was expensive for the services provided.

Food and Beverage8.5

Food options were decent but staffing issues affected service.

Overall Experience9.0

Overall experience was mixed with great location and service.

deanf315

Couples · Aug 2026

System was down and could not order food, tried for over 30 minutes watching our friends eat!

Liked:Went for a nice evening drink and dinner on the roof top bar with another couple. Experience was good until we ordered. They us a QR code to see menu and order, which is fine. We were ordering at the same time, his order went through and food was served promptly but mine didn't go through two minutes after he ordered. Tried several times and then asked for assistance. The waitress could not get it to work and told me I would have to go to the bar to order, a minor inconvenience. When I went to the bar he said their system is down and there is no way to order, I said why don't you just directly communicate with the kitchen, but he said he couldn't do that, which I found hard to believe. I then went down to the front desk and they said there was no way to order. REALLY? After our friends finished their dinner and the system still down, we had to leave for another restaurant and they were very busy, but hustling, but still it took over 2 hours to finally eat from our attempt to order from the Indigo roof top bar. I talked to an assistant manager today to tell him they need to figure out an over ride or manual system, and he said there was no way to charge. At that stage they should have said meals are complimentary until the system goes back up or even a cash only would have been fine. He just kept saying we tried our best, and I said you need to figure this out and be better. I expect better from IHG, never offered me any form of compensation to try us again, and oh, BTW, I had a tab open at the bar, maybe they could had added the meal to that? Or maybe not charged me for my drinks? VERY DISSAPOIONTED AND PERPLEXED!

via tripadvisor

Stephanie

Couple · Aug 2026

This is an excellent hotel for a visit to Traverse City, especially during the Cherry Festival.

Liked:Location was perfect for enjoyingTC, especially for the Cherry Festival. The rooftop bar had beautiful views and friendly staff. In the downstairs restaurant/bar, the bartender was great.

Disliked:We waited 30 minutes for our simple breakfast to be brought, and unfortunately had to leave to get to the airport before it came.

via Nuitee

melendyl2026

Family · Jul 2026

FYI No Pet Relief Area On Property!

Liked:Hotel says it is dog friendly, however there is NO dedicated pet relief area on the hotel property which is on a very busy highway in a very high traffic area.

via tripadvisor

Jackie

Extended Group · Jul 2026

Liked:Clean

Disliked:N/a

via Nuitee

Location

How to Find Us

263 West Grandview Parkway

Traverse City · us

+1 231-932-0500

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.3

Excellent

339 reviews

Highlights

+Great location
+Friendly staff
+Beautiful views

Could Improve

–Lack of cleanliness
–High noise levels
–Poor value for money

Cleanliness7.0

The hotel had issues with cleanliness, including dirty rooms and mold.

Service9.5

Staff were mentioned as helpful and friendly, providing excellent service.

Location9.5

Great location close to downtown with beautiful views.

Room Quality8.0

Room quality was mentioned positively but with some cleanliness concerns.

Amenities8.0

Amenities were lacking, with complaints about features like no pool or safe.

Value for Money7.0

Many guests felt it was expensive for the services provided.

Food and Beverage8.5

Food options were decent but staffing issues affected service.

Overall Experience9.0

Overall experience was mixed with great location and service.

deanf315

Couples · Aug 2026

System was down and could not order food, tried for over 30 minutes watching our friends eat!

via tripadvisor

Stephanie

Couple · Aug 2026

This is an excellent hotel for a visit to Traverse City, especially during the Cherry Festival.

Liked:Location was perfect for enjoyingTC, especially for the Cherry Festival. The rooftop bar had beautiful views and friendly staff. In the downstairs restaurant/bar, the bartender was great.

Disliked:We waited 30 minutes for our simple breakfast to be brought, and unfortunately had to leave to get to the airport before it came.

via Nuitee

melendyl2026

Family · Jul 2026

FYI No Pet Relief Area On Property!

Liked:Hotel says it is dog friendly, however there is NO dedicated pet relief area on the hotel property which is on a very busy highway in a very high traffic area.

via tripadvisor

Jackie

Extended Group · Jul 2026

Liked:Clean

Disliked:N/a

via Nuitee