Name: Shangri-La Toronto
Address: 188 University Avenue, Toronto, M5H 0A3
Rating: 9.4

Shangri-La Toronto | Member Rates | Dyme

ParkingSelf parking (surcharge)RestaurantSwimming poolHeated poolAccess to nearby indoor pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Toronto, ca

Luxurious Accommodations

Centrally located in Toronto, Shangri-La Hotel offers upscale amenities such as an indoor pool, hot tub, and an on-site restaurant. Each guest room features an iPad, 46-inch LCD TV, Nespresso machine, and a soaking tub with a glass-enclosed shower.

Fitness and Wellness

The hotel's fitness centre boasts floor-to-ceiling windows, training equipment, a yoga studio, and an infrared sauna. Guests can also enjoy refreshments at the Health Club's juice bar after a workout session.

Culinary Delights

Indulge in international cuisine with a focus on Asian dishes at Bosk Restaurant, open for breakfast, lunch, and dinner. Additionally, the hotel offers two on-site bars for guests to unwind and socialize.

Experience luxury and convenience at Shangri-La Hotel Toronto - book your stay now for a memorable experience!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.4

Exceptional

600 reviews

Highlights

+Family-friendly environment
+Exceptional service

Could Improve

–Cleanliness issues
–Some rooms not meeting 5-star standards

Cleanliness8.0

Some reviews indicated room cleanliness was a concern with stained mattresses and rugs.

Service10.0

Multiple reviews praised the staff for being warm, professional, and attentive.

Location9.5

Conveniently located to Union Station and attractions, frequently mentioned positively.

Room Quality8.9

Rooms were described as immaculate and well-designed, but some had cleanliness issues.

Amenities9.5

Enjoyable amenities including the Health Club and restaurant services were highlighted.

Value for Money9.9

Overall experience aligns well with a luxury stay despite some cleanliness concerns.

Food and Beverage9.5

Food quality and the bar atmosphere received high praise from guests.

Overall Experience9.9

Most reviews expressed an exceptional stay, emphasizing the hotel's ability to exceed expectations.

Jeanette

Solo Traveller · Jun 2026

Liked:The room was spectacular

Disliked:I liked everything

via Nuitee

vince

Couple · Jun 2026

Exceptionally great GOD is simply amazing for making this stay happen

Liked:The facility is amazing the staff treat you to well, the spa was so soothing I wish I could visit every day

Disliked:I didn't like the fact that we had to check out 🫠

via Nuitee

LoreleiLP

Family · Jun 2026

Fabulous Place to stat

Liked:My stay at the Shangri-La Toronto was outstanding from start to finish. From the moment I arrived, I was welcomed with warmth, professionalism, and genuine hospitality. The staff consistently provided exceptional service and made every effort to ensure my stay was comfortable and enjoyable. The hotel is beautifully designed, with an elegant and sophisticated atmosphere that immediately makes you feel at ease. My room was immaculate, spacious, and thoughtfully appointed, with luxurious finishes and a very comfortable bed. Every detail reflected the high standards that Shangri-La is known for. The location is also excellent, making it easy to explore downtown Toronto while enjoying a peaceful and refined retreat at the end of the day. What impressed me most was the level of care and attention provided by the team. Every interaction was friendly, professional, and personalized. This was truly a five-star experience, and I would highly recommend the Shangri-La Toronto to anyone looking for luxury, comfort, and exceptional service. I look forward to returning on my next visit to the city.

via tripadvisor

Stephen

Couple · Jun 2026

wonderful

Liked:The lounge and the staff

Disliked:nothing

via Nuitee

Location

How to Find Us

188 University Avenue

Toronto · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that extra parking charges apply for oversized vehicles. Parking includes in and out privileges. Please note that any room rate with breakfast included provides breakfast for two adults only. Additional guests may purchase breakfast directly from the hotel. When booking for more than 5 nights, different policies and additional supplements may apply. Please note that city maintenance will be carried out from May 2, 23:00, to May 3, 11:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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