Toronto · ca

1 Hotel Toronto

Name: 1 Hotel Toronto
Address: 550 Wellington Street West, Toronto, M5V 2V4
Rating: 9.6

9.6

Exceptional588 reviews

ParkingSelf parking (surcharge)RestaurantSwimming poolHeated poolInfinity pool

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Nightclub, Guest education on local ecosystems and culture, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Toronto, ca

Luxurious Accommodation with Prime Location

Exquisite Dining Experience

Indulge in a delightful à la carte breakfast daily at our hotel's restaurant, offering a diverse menu to suit every palate.

Top-Notch Amenities for Ultimate Comfort

Enjoy our outdoor swimming pool, well-equipped fitness centre, and 24-hour front desk services, ensuring a seamless stay from check-in to check-out.

Book your stay at 1 Hotel Toronto now and experience the epitome of luxury and convenience in the heart of Toronto.

Loading rooms and rates...

Location

How to Find Us

550 Wellington Street West

Toronto · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that the bed and breakfast rates include breakfast vouchers for only 2 guests. Additional vouchers can be purchased at the property. Please note that In-room dining available daily until midnight. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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Toronto · ca

1 Hotel Toronto

9.6

Exceptional588 reviews

ParkingSelf parking (surcharge)RestaurantSwimming poolHeated poolInfinity pool

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Nightclub, Guest education on local ecosystems and culture, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Toronto, ca

Luxurious Accommodation with Prime Location

Exquisite Dining Experience

Indulge in a delightful à la carte breakfast daily at our hotel's restaurant, offering a diverse menu to suit every palate.

Top-Notch Amenities for Ultimate Comfort

Enjoy our outdoor swimming pool, well-equipped fitness centre, and 24-hour front desk services, ensuring a seamless stay from check-in to check-out.

Book your stay at 1 Hotel Toronto now and experience the epitome of luxury and convenience in the heart of Toronto.

Loading rooms and rates...

Guest Reviews

What Guests Say

9.6

Exceptional

588 reviews

Highlights

+Great service
+Excellent location
+Clean facilities
+High-quality food

Could Improve

–High food prices
–Street noise

Cleanliness9.7

The hotel was very clean and well-maintained with no issues reported.

Service10.0

Guests highlighted the friendly and exceptionally helpful staff, with specific praises for individuals.

Location10.0

The hotel is ideally located, close to downtown attractions with easy access.

Room Quality9.7

Rooms were modern and well-maintained, contributing to a comfortable stay.

Amenities9.2

Good amenities available, including restaurants and rooftop lounge.

Value for Money8.7

Food was great but slightly pricey, indicating a need for consideration in value.

Food and Beverage9.7

Food quality was exceptional, with diverse options available.

Overall Experience10.0

Guests reported an exceptional overall experience with a commitment to sustainability.

sherrytB7663FT

Family · May 2026

1 Hotel Turned a Problem into the Best Service I’ve Ever Experienced

Liked:I took my teenage son to Toronto for a YungBlud concert and decided to make it special by booking two “luxury” hotels: one night at another high-end hotel, and the rest of the weekend at 1 Hotel (where I’ve stayed before). Both were in the $500–$700/night range. On paper, they looked the same. In reality, they were not. When we checked into our room at 1 Hotel, there was an issue: because a window had been left open before we arrived, the room had been invaded by what looked like tiny garden bugs or baby mosquitoes. Thousands of them. Not what you expect at this level. Not their fault. There is a huge garden outside the window and if the window if left open they will naturally flow towards the light and heat. What impressed me was not that something went wrong, but how they handled it. Immediate response: As soon as we mentioned the issue, they switched our room right away. No defensiveness, no excuses, just, “We’ll fix this now.” Above-and-beyond service: We realized later we’d left a bottle of champagne at the first hotel. That hotel told us to “just order an Uber” to get it. When I mentioned this to 1 Hotel, they personally contacted the other property, arranged for their concierge car to bring the bottle over, put it on ice, and delivered it to our room. Thoughtful apology: That night, we received a plate of fruit and strawberries with a handwritten note apologizing for the inconvenience. Financial gesture: At checkout, they had already removed the $50 valet fee from the bill without me asking. Follow-up after the stay: On the drive home, I received a personal email from the hotel manager, apologizing again and offering us an upgrade on our next stay. Two hotels called themselves “luxury.” Only one behaved like it when things went sideways. 1 Hotel turned a potential horror story into a masterclass in hospitality. They didn’t just fix a room; they restored trust and made us feel genuinely cared for. I will absolutely stay here again and recommend 1 Hotel Toronto to anyone who wants true 5-star service, not just 5-star pricing.

via tripadvisor

64aishad

Business · Apr 2026

Great Service

Liked:Great hotel and service , very clean and eco friendly space- zen vibe

via tripadvisor

297sanyab

Family · Apr 2026

When service makes all the difference.

Liked:When you visit a city with a thriving culinary scene like Toronto, access matters. And when you’re trying to get into a fully booked restaurant, a great concierge can truly make your trip. That’s exactly what we experienced at 1 Hotel Toronto. Robin, a Les Clefs d’Or concierge, brings a beautiful balance of experience and refinement, able to secure hard-to-get reservations and just as thoughtfully guide you when something isn’t available. That kind of discernment really shapes the experience. What stayed with me just as much was the warmth across the team. Camila at the concierge desk was so kind, our kids loved chatting with her in the lobby, and she even sent us off with personalized coloring pages and apples from the farm stand for the ride home. Such a thoughtful touch. The valet and bell team were equally welcoming. C2 who drove us in the house car, suggested we visit the Distillery District on our way out-and it ended up being one of our favorite spots in the city. At breakfast, Hanan was especially accommodating when our kids were being a bit fussy and helped us order a wonderful meal with such ease. Shamar at the front desk was also incredibly warm, adding to the overall feeling of being well taken care of. Even simple moments-a cocktail at the lobby bar or breakfast-felt elevated because the conversations were so warm and genuine. It’s not just about service, it’s about how that service is felt.

via tripadvisor

r0inn

Couples · Apr 2026

Amazing experience

Liked:The 1 Hotel was honestly the best hotel I have ever visited/experienced! Booking was simple, the entire property is immaculately presented, and carries a welcoming earthy vibe to it, the rooms were clean and vibey, perfectly located downtown - just overall so relaxing and classy! Robin, our concierge, and his team, were incredible in making special arrangements for us as we were celebrating the Mrs’ birthday. Highly recommend.

via tripadvisor

Location

How to Find Us

550 Wellington Street West

Toronto · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.