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Tokyu Stay Shinjuku

Tokyo · JP

Tokyu Stay Shinjuku

9
Exceptional2,756 reviews
  1. Hotel Collection
  2. /Hotels in Tokyo
  3. /Tokyu Stay Shinjuku
WiFi availableFree WiFiRestaurantSnack barLaundry washed per local authority guidelinesFitness facilities

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Fitness center

Location

Tokyo, JP

Modern and Convenient Accommodation

Tokyu Stay Shinjuku, opened in May 2015, offers a modern stay in the heart of lively Shinjuku. Just steps away from the subway station, the hotel provides free WiFi and 24-hour front desk services with luggage storage.

Comfortable and Well-Equipped Rooms

The rooms at Tokyu Stay Shinjuku are furnished with white and light-wood decor, featuring amenities like a flat-screen TV, fridge, and electric kettle. Some rooms even come with a microwave and air purifier/humidifier for added convenience.

Complimentary Services and Nearby Attractions

Guests can enjoy free rental services including a washing machine, tumble dryer, and more. With a variety of dining options nearby and attractions like Shinjuku Gyoen Park within walking distance, there's plenty to explore during your stay. Book now for a memorable experience!

Loading rooms and rates...

Location

How to Find Us

Shinjuku-ku,Shinjuku 3-7-1

Tokyo · JP

+81 3-3353-0109

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

The full amount of the reservation must be paid at check-in. When booking for 10 people or more, different policies and additional supplements may apply. Please contact the property directly for more details. Early check-in before 15:00 can be requested at an additional charge (subject to availability). Extra charges apply for late check-out. For guests staying 6 nights or less, cleaning staff do not clean rooms but they change towels and collect trash. Please sign up cleaning magnet outside of room door by 11am in the morning. For guests staying 7 nights or more, rooms are cleaned once a week only in addition to the cleaning services same as guests who stay 6 nights or less. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.0

Exceptional

2,756 reviews

Highlights

  • +Great location
  • +Friendly staff
  • +Laundry facilities

Could Improve

  • –Rooms are small
  • –Cleanliness issues
Cleanliness8.3

Some guests noted issues with cleanliness, including dirty curtains and blankets.

Service9.8

Multiple reviews highlighted the helpfulness and friendliness of the staff.

Location9.8

The hotel is praised for its excellent location near shopping and transport.

Room Quality8.3

Rooms are generally clean but many guests found them to be small.

Amenities9.3

Guests appreciated the presence of laundry facilities and equipment in rooms.

Value for Money8.3

Value perception is affected by room size, with smaller rooms for the price paid.

Food and Beverage8.8

Breakfast received some negative feedback; however, other amenities were satisfactory.

Overall Experience9.3

General satisfaction with location, service, and amenities despite minor issues.

Murray

Extended Group · Oct 2026

5

Terrific location that falls short of common expectations.

Liked:Excellent location in Shinjuku, with plenty of interesting restaurants close by and as much shopping as you would wish.
Disliked:Rooms are tiny, even by Japanese standards. No draws for unpacking clothes, so one has to live out of a suitcase. Lighting is controlled by a room card and no individual options are available, a major pain if one wants to read and the other wants to sleep.

via Nuitee

Temika

Family With Children · Oct 2026

10

Brilliant location, space and amenities. Will stay again.

Liked:Cleanliness, space, amenities (washer/dryer), kitchenette, lovely shower and bath.
Disliked:Nothing. It was perfect in every way.

via Nuitee

Vivienne

Couple · Oct 2026

9

A great place to stay

Liked:Friendly staff.
Disliked:Breakfast was very limited, especially for a vegetarian who us gluten free.

via Nuitee

Jacqueline

Extended Group · Oct 2026

8

A Fantastic Choice with a Great Location

Liked:Location was super. Very very close to metro. Breakfast was good and afternoon snacks and drinks a good extra esp the popcorn machine. All brand new and washing machine even had liquid although took a bit of working out. Hubby thought shower was as good as any we’ve stayed at.
Disliked:Towels were small. Sink in kitchen area which doubled as bathroom sink when there was room for a small bathroom sink in toilet. Lighting was poor in room. Record choices could be expanded

via Nuitee

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