Tokyo Marriott Hotel | Member Rates

Name: Tokyo Marriott Hotel
Address: Shinagawa-ku Kitashinagawa 4-7-36, Tokyo, 140-0001
Rating: 8.7

Tokyo Marriott Hotel | Member Rates | Dyme

ParkingSecured parkingRestaurantConcierge serviceFree beach shuttleFitness facilities (surcharge)

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Free beach shuttle, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Restaurant

Location

Tokyo, jp

Walkability

Walk

Luxurious Accommodation with Convenient Location

Located just minutes away from major train stations, Tokyo Marriott Hotel offers stylish guest rooms, a fitness center, and multiple dining options. Each room is elegantly designed and equipped with modern amenities including a flat-screen TV and a minibar. The hotel's 24-hour front desk, currency exchange, and luggage storage services ensure a hassle-free stay. Relaxation and Convenience

Guests can unwind with on-site massages or take advantage of the free shuttles to nearby airports and attractions. The proximity to Maxell Aqua Park Shinagawa and easy access to Tokyo Station make it a perfect choice for travelers. Culinary Delights

Indulge in a delicious breakfast buffet at Lounge & Dining G or savor pastries at GGGCo. Pastry & Bakery. With a range of dining options and impeccable service, Tokyo Marriott Hotel promises a memorable stay. Book now for an unforgettable experience at Tokyo Marriott Hotel!

Neighbourhood

What’s Nearby

Gotenyama Garden

4 min walk

This historic garden on a gently sloping hill is known for its seasonal foliage and cherry blossoms.

4.2

Shinagawa Shrine

4 min walk

Shinagawa Shrine is a historic Shinto shrine with a rich history and traditional Japanese architecture.

4.2

Sushiryori Inose

2 min walk

Enjoy authentic sushi in a moderate price range at this highly-rated sushi restaurant.

4.5

T.Y. HARBOR

8 min drive

This waterside brewpub offers American food and seasonal ales, with a floating lounge and terrace.

4.3

Shinagawa Central Garden

5 min drive

A well-maintained park perfect for a stroll or relaxing outdoors.

4.1

STREET KART Shinagawa

5 min drive

Experience the thrill of go-karting on the streets of Shinagawa.

4.9

Ichounoki

4 min drive

A dessert restaurant offering a variety of sweet treats and coffee.

4.1

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.7

Excellent

166 reviews

Highlights

+Amazing staff
+Great food and beverage
+Comfortable and spacious rooms

Could Improve

–Workout facility not great
–Staff could improve vocal clarity

Cleanliness8.7

Rooms were clean and spacious, contributing positively to the experience.

Service9.0

Staff were incredible, providing the best service in every encounter.

Location8.5

Conveniently located near Shinagawa Station with free shuttle service.

Room Quality8.7

Spacious rooms with great air conditioning and views.

Amenities8.5

Strong amenities such as the lounge, fitness center, and Japanese garden.

Value for Money8.6

Good value given the service and quality of stay.

Food and Beverage9.0

Food was exceptional both in the restaurant and lounge.

Overall Experience8.7

Wonderful stay overall, with eagerness to return.

703deenap

Family · Jun 2026

Tired Tokyo Hotel

Liked:This was our last stop on our Japan trip and it wasn’t the best way to end our vacation. We settled on this hotel as it was an easy ride to the airport but still central enough that we could spend our morning doing some last minute things. The hotel is huge and it’s also very set off the main street. They told us we needed to arrange any cabs we needed beforehand. We didn’t have this issue at any other hotels in Japan. The staff was very nice, but check in took a long time, despite us being the only ones there. We had 2 king bed rooms. Both rooms were a decent size, but tired looking and the carpets were dirty. The room I had smelled horribly of mildew. Just damp and musty. We had these large balcony doors with a tiny balcony but the doors didn’t open and you could not use the balcony. Not that I wanted to- as the balcony overlooks the train tracks. But really, the room smelled so bad, I couldn’t get past that. The bathroom is very old and dated. The shower, as others have said, is an old, dark bathtub combo with a gross fabric shower curtain. Perhaps it just was such a sharp contrast to the other immaculate and amazing hotels we had been in throughout Japan, but this room was hard to swallow. The bathroom sink did not drain well and was constantly pooled with water. There was also a nightlight that we could find no way to turn off and it was bright. My son also had a king room and his had a slight musty smell. Not as bad as ours but not great. He did, however, have an updated bathroom with a stall shower. So I guess if you stay here, you should request one of those rooms. Check out seemed to confuse the staff. We wanted them to hold our bags, which they did, but it took them so long to figure out how to do this. So while the staff was very kind, they appeared confused by most things. There are so many hotels in Tokyo that there would be no reason to settle on this one.

via tripadvisor

knn-44

Solo Travel · Jun 2026

Some issues, though the service recovery was great

Liked:Had two stays around one week apart. Some hiccups, mostly due to a poor room allocation (I believe it was one of the lowest floors at the stack closest to the train tracks) when I returned back to Tokyo for the second stay (granted it was a very busy period) and one front desk staff member who did not bother helping. To be very honest, my unhappiness was actually just due to that one staff member, who unfortunately was the check-in staff who I ended up speaking with the most for the first few days of my second stay, which wasn’t resolved until I voiced it out and specifically requested to speak to other staff members, and to be moved to another room so that I could sleep without the train track noises. Before the situation was escalated, I was just told by him that “you can try to sleep, it’s fine”. However, I need to give the hotel management credit for going all out to resolve it after I highlighted what had happened - from both the front desk manager and director of rooms. From offering an upgrade (which was appreciated even though I turned down because I didn’t want to shift again), getting snacks delivered to my room as a token, and taking note of my future stays (including at sister properties) to make it up. The mark of a well run hotel is not just that nothing goes wrong (although that would be the best lol), but that there are measures in place to rectify things in a very satisfactory manner. So kudos to the hotel for ensuring this.

via tripadvisor

Cristina

Family With Children · Jun 2026

Short stay before leaving back to the state

Liked:Very clean and spacious rooms. Staff is very accommodating.

Disliked:None

via Nuitee

Golfandtravelfan

Couples · May 2026

Very good, a little away from the action.

Liked:The main reasons I am not going to rate this 5 stars is that it is just not at at most convenient location and that there is nothing to do in the neighborhood. It is 8 minute walk from the nearest metro station, where the big Shinagawa station is 17 minutes away, also possible by the free shuttle bus which goes twice and hour, 5 minutes only. In weekends service a bit more limited. Rooms are good, great bed, shower in bath, which I dont really like, but it was ok. Very quiet hotel, though Japanse are quiet in general. Good cocktails, good burgers, good breakfast, good wifi, very friendly staff. Family market right next door. For the rate of this hotel I would at least consider stying here again as the better located ones are much more expensive.

via tripadvisor

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Tokyo Marriott Hotel

LowHigh

High Carbon

The Tokyo Marriott Hotel has implemented operational practices such as guest room recycling, paperless guest rooms, and reducing plastic usage. The hotel also engages in community environmental activities like cleaning tidal flats and maintaining gardens. [Note: Practices reported but not independently verified.]

Guest Room Recycling, Paperless guest rooms, Reducing plastic usage, Adopting gender-neutral uniforms, Cleaning tidal flats, Maintaining Hamarikyu Gardens

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Shinagawa-ku Kitashinagawa 4-7-36

Tokyo · jp

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Extra beds can only be accommodated in twin rooms. Please contact the property about airport/station shuttles at the time of booking. An accommodations tax per person per night is not included in the rate and must be paid directly at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. An accommodation tax per person, per night is not included in the price and must be paid at the property. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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