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Tokyo Marriott Hotel

Tokyo · jp

Tokyo Marriott Hotel

8.7
Excellent162 reviews
  1. Hotel Collection
  2. /Hotels in Tokyo
  3. /Tokyo Marriott Hotel
ParkingSecured parkingRestaurantConcierge serviceFree beach shuttleFitness facilities (surcharge)

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Free beach shuttle, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Restaurant

Location

Tokyo, jp

Luxurious Accommodation with Convenient Location

Located just minutes away from major train stations, Tokyo Marriott Hotel offers stylish guest rooms, a fitness center, and multiple dining options. Each room is elegantly designed and equipped with modern amenities including a flat-screen TV and a minibar. The hotel's 24-hour front desk, currency exchange, and luggage storage services ensure a hassle-free stay. Relaxation and Convenience

Guests can unwind with on-site massages or take advantage of the free shuttles to nearby airports and attractions. The proximity to Maxell Aqua Park Shinagawa and easy access to Tokyo Station make it a perfect choice for travelers. Culinary Delights

Indulge in a delicious breakfast buffet at Lounge & Dining G or savor pastries at GGGCo. Pastry & Bakery. With a range of dining options and impeccable service, Tokyo Marriott Hotel promises a memorable stay. Book now for an unforgettable experience at Tokyo Marriott Hotel!

Loading rooms and rates...

Location

How to Find Us

Shinagawa-ku Kitashinagawa 4-7-36

Tokyo · jp

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Extra beds can only be accommodated in twin rooms. Please contact the property about airport/station shuttles at the time of booking. An accommodations tax per person per night is not included in the rate and must be paid directly at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. An accommodation tax per person, per night is not included in the price and must be paid at the property. Guests under the age of 18 can only check in with a parent or official guardian.

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TOKYO MARRIOTT HOTEL

Guest Reviews

What Guests Say

8.7

Excellent

162 reviews

Highlights

  • +Amazing staff
  • +Great food and beverage
  • +Comfortable and spacious rooms

Could Improve

  • –Workout facility not great
  • –Staff could improve vocal clarity
Cleanliness8.7

Rooms were clean and spacious, contributing positively to the experience.

Service9.0

Staff were incredible, providing the best service in every encounter.

Location8.5

Conveniently located near Shinagawa Station with free shuttle service.

Room Quality8.7

Spacious rooms with great air conditioning and views.

Amenities8.5

Strong amenities such as the lounge, fitness center, and Japanese garden.

Value for Money8.6

Good value given the service and quality of stay.

Food and Beverage9.0

Food was exceptional both in the restaurant and lounge.

Overall Experience8.7

Wonderful stay overall, with eagerness to return.

781terencet

Family · Apr 2026

2

Nightmare hotel

Liked:Bonvoy Platium member without upgrade from my 15th floor standard King room with excuse of fully booked but larger room we found were making up on the same floor. Lies! My profile listed preference of room near lobby, that all Bonvoy properties notify it. but Marriott staff not notified and my room was assigned at the dead end of corridor. Asked for afternoon tea at lobby lounge at 16:30 but refused due to close at 17:00. Go to lounge and just want to get a coke and my son stand at the entrance, the indian lady staff immediately said that child need to pay to enter the lounge. The first image of this hotel is hunger for money, that I paid over 135000 yen for two nights. Shuttle bus schedules so called available but frequency is low and not available in the afternoon till 19:30 is the last bus. Walking to Shinagawa station is far away and challenging during raining especially off office hour. Shuttle bus sharing with office tower beside and Japanese from there are chatting very noisy. Complaint to Front Office Assistant Manager, who only offer 1000 points and slightly upgrade to Deluxe King on 11th floor. Thanks for assuring it in my black list and never be there agai in

via tripadvisor

Coastal58401986242

Solo Travel · Mar 2026

10

A Calm, Welcoming Stay in the Heart of Shinagawa

Liked:I checked in around 10 PM and was immediately struck by how warmly the staff greeted me — it genuinely felt like a welcome, not just a check-in procedure. After a long day, that made a real difference. The room was spotless and well-appointed, with a proper bathtub that made it easy to unwind properly. Breakfast the next morning was equally impressive — a wide variety of options, and the staff were happy to point out their recommendations, which I appreciated. The lounge on the 26th floor was a highlight. The view was simply stunning, and the atmosphere throughout the hotel was notably unhurried — never crowded, always composed. Exactly the kind of stay where you can actually decompress. One pleasant surprise: the hotel sits right next to Gotenyama Park, a compact green space that's perfect for a gentle morning stroll before breakfast. As for access — Shinagawa Station is a short distance away, but the hotel runs a complimentary shuttle bus, so it's no hassle at all. Worth knowing too: a local bus stop just outside the hotel connects directly to Roppongi without any transfers, which turned out to be more convenient than I expected. If you're looking for a Tokyo stay that combines genuine hospitality with a sense of quiet, this is hard to beat.

via tripadvisor

romanw871

Business · Mar 2026

10

Good business hotel, nice exec lounge on 26th floor

Liked:I stayed for 4 nights and was very satisfied. Check in and checkout were both smooth. Room was nice, well equipped, clean. I appreciated access to the lounge on 26th floor, it had good views, was busy but not overcrowded and offered good choices for drinks and everything happy hour - food was always quickly restocked, choices were good, food tasted well. Lounge staff was very professional, friendly and attentive. Gym on the first floor looks a bit temporary, but has a basic equipment and was not very busy. Overall very pleasant experience.

via tripadvisor

oftheplanet

Business · Mar 2026

8

Service is good but he room size is so small

Liked:The staff are nice and friendly to help, and the breakfast is great for lots of choices. The room is quite small especially I got a truly small king bed room. And the facility is old and the bathroom is really needed to be renovated. There is shuttle bus to Shiganawa station so quite convenient. There is a convenient store near the hotel so can get many things you need.

via tripadvisor