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The Strings by InterContinental, Tokyo by IHG

Tokyo · jp

The Strings by InterContinental, Tokyo by IHG

9.2
Exceptional426 reviews
  1. Hotel Collection
  2. /Hotels in Tokyo
  3. /The Strings by InterContinental, Tokyo by IHG
ParkingSecured parkingRestaurantConcierge serviceFitness facilities (surcharge)Non-smoking rooms

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Restaurant, Room service

Location

Tokyo, jp

Walkability

97
Walk

Panoramic Skyline Views and Personalized Service

Experience breathtaking views of the Tokyo skyline from the comfort of your room at The Strings by InterContinental Tokyo. Our dedicated staff are committed to providing personalized attention to make your stay truly memorable.

Convenient Location and Easy Accessibility

Located next to JR Shinagawa Shinkansen Station, our hotel offers easy access to major attractions in Tokyo. Traveling to popular areas like Shibuya and Shinjuku is a breeze with the nearby train station. Additionally, guests can conveniently reach the hotel from Narita International Airport via the Airport Limousine Bus.

Culinary Delights and Dining Options

Indulge in a culinary journey at our on-site restaurants. From authentic Chinese dishes at China Shadow Restaurant to modern Italian cuisine at Melodia, there's something to satisfy every palate. For ultimate convenience, room service is also available.

Book your stay at The Strings by InterContinental Tokyo for a luxurious and unforgettable experience.

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at The Strings by InterContinental, Tokyo by IHG

LowHigh
High Carbon

The Strings by InterContinental, Tokyo implements several operational sustainability practices, including a recycling program, sourcing local food, and a towel and linen reuse program. The property also participates in IHG's brand-wide sustainability initiatives such as the Green Engage program and the Journey to Tomorrow plan. [Note: Practices reported but not independently verified.]

The Strings by InterContinental, Tokyo implements a recycling strategy to reduce waste
The property prioritizes locally sourced goods for its cuisine
Guests are encouraged to reuse towels and bedding
The hotel offers bath products in recycled bottles and has a recycling program for used product bottles

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Minato-ku, Konan 2-16-1 Shinagawa East One Tower 26-32 Floor

Tokyo · jp

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that on January 18, 2026, the check-out will end at 09:00, the check-in will begin at 18:00, and early check-in and late check-out will be unavailable. An accommodation tax per person, per night is not included in the price and must be paid at the property. Guests under the age of 18 can only check in with a parent or official guardian.

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THE STRINGS BY INTERCONTINENTAL, TOKYO BY IHG

Guest Reviews

What Guests Say

9.2

Exceptional

426 reviews

Highlights

  • +Friendly staff
  • +Great location
  • +Clean and comfortable rooms
  • +Excellent food

Could Improve

  • –High prices
Cleanliness9.2

Rooms are clean and modern.

Service9.7

Staff were very friendly and helpful throughout the stay.

Location9.4

Wonderful location next to train station and near many restaurants.

Room Quality9.2

Rooms are very comfortable with great views.

Amenities8.7

Good amenities, but some noted limited exercise room.

Value for Money8.7

Prices considered high, but overall good value.

Food and Beverage9.2

Excellent breakfast and dining experience.

Overall Experience9.4

Overall a fantastic stay with memorable moments.

Angela

Couple · Apr 2026

5

Disappointing….OVER PRICED

Disliked:Sadly the property was severely overpriced for the quality. At $1000 per night I expect more. Very worn and dated. Not cleaned properly. We had blood on our sheets when we went to go to bed.

via Nuitee

David

Couple · Apr 2026

4

Better options elsewhere.

Liked:Location poor Arranged a taxi for us at airport . 3 times the normal price
Disliked:Business hotel . Japanese Restaurant closed . Limited places to eat

via Nuitee

990stanleyh

Family · Mar 2026

10

Wonderful stay with baby

Liked:We stayed 2 nights with a 10-month old as an Intercontinental Ambassador Platinum Elite and had a wonderful stay. The service was efficient and friendly. The hotel even had a real, non-travel crib for my baby setup in the room upon arrival, which was the best crib we have ever received in a hotel! My baby slept the best he did across the 5 hotels we stayed at in Japan. As an Ambassador, we received the nightly turndown service. The breakfast buffet was wonderful, with both Western and Japanese options as well as made-to-order omelettes. The hotel is conveniently located just a short stroll on the skybridge to Shinagawa station.

via tripadvisor

blackant05

Couples · Mar 2026

6

Standards have dropped

Liked:Just checked into the Strings and everything feels a bit meh. I’m a IHG ambassador & platinum member and was told at check in that my room was “upgraded” but it doesn’t feel like an upgrade. Room is ok and the bathroom is tiny. Both spaces feel dated. Location is still a big plus and it’s handy to be steps away from Shinagawa Station.

via tripadvisor