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The Capitol Hotel Tokyu

Tokyo · jp

The Capitol Hotel Tokyu

9.5
Exceptional482 reviews
  1. Hotel Collection
  2. /Hotels in Tokyo
  3. /The Capitol Hotel Tokyu
ParkingSelf parking (surcharge)Secured parkingRestaurantSwimming poolAccess to nearby indoor pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Tokyo, jp

Luxurious Accommodations

Experience the perfect blend of traditional Japanese design and modern amenities in the spacious rooms at Capitol Hotel Tokyu. Enjoy stunning city views, a minibar, and a large private bathroom with a bathtub.

Dining Excellence

Indulge your taste buds at the hotel's three restaurants offering a variety of cuisines. From stylish Chinese dishes to authentic Japanese teppanyaki and sushi, there's something for every palate. Don't miss the elegantly served cocktails at The Capitol Bar.

Convenient Facilities

Unwind in the 14th-floor indoor pool overlooking Tokyo or pamper yourself with a massage at Carju Rajah TIADO Spa. The hotel also features a fitness centre, beauty salon, and business centre for all your needs.

Book now to experience luxury and convenience at Capitol Hotel Tokyu!

Loading rooms and rates...

Location

How to Find Us

Chiyoda-ku Nagatacho 2-10-3

Tokyo · jp

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note extra beds cannot be accommodated in the following room types: Deluxe King Room, Deluxe Hollywood Twin Room and Club Deluxe King Room. Guests under 18 years old are not allowed in the swimming pool or fitness club. Children aged 13 - 17 years and below can only use the pool area under adult supervision. Please note that in accordance with local regulations, the hotel will be completely replacing the pool water on the following dates: December 16th and 17th, 2025. During this period, the pool, jacuzzi, warming room, and relaxation room will be unavailable. Please note that in accordance with the Electricity Business Act, the hotel will be conducting regular electrical equipment inspections on the following dates /times: 7th January, 2026, from 9:15 AM to 3:15 PM. During this period, facilities and guest rooms on the 14th floor and above will be without power. In-room electricity, toilets, hot water, and other services will be unavailable. Please note that the hotel will be undergoing a changeover of internet equipment in the hotel on the following dates/times: 13th February, 2026 / 1:00 a.m. - 2:30 a.m. During the work, both wired and wireless internet will be unavailable in the hotel, and the various video streaming services available from the guest room TV menu will be temporarily unavailable. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. An accommodation tax per person, per night is not included in the price and must be paid at the property. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

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THE CAPITOL HOTEL TOKYU

Guest Reviews

What Guests Say

9.5

Exceptional

482 reviews

Highlights

  • +Spacious rooms
  • +Excellent service
  • +Great amenities
  • +Central location

Could Improve

  • –High prices on food
  • –Cleanliness could improve
  • –Limited dining options nearby
Cleanliness8.8

Overall cleanliness mentioned positively, but with some room for improvement noted.

Service10.0

Service praised for staff kindness and helpfulness.

Location9.8

Location noted as excellent for access to subway, despite some comments about surrounding area.

Room Quality10.0

Rooms described as spacious and comfortable with good amenities.

Amenities10.0

Amenities like the gym and pool positively highlighted.

Value for Money8.8

Some comments indicate high prices, especially for meals.

Food and Beverage8.8

Positive remarks on breakfast, but issues with the restaurant closure time noted.

Overall Experience10.0

Overwhelmingly positive overall experience with a strong likelihood of return.

Juan F

Couple · May 2026

10

A wonderful and centrally located option for Tokyo.

Liked:Second time at the Capitol in three years. Both have exceeded expectations.
Disliked:Breakfast, which is amazing and reasonably priced, was not included in our rate.

via Nuitee

Val

Couple · May 2026

9

A wonderful hotel that fully deserves its rating

Liked:The location is excellent. The metro station is right below the building and it is very easy to reach the most popular tourist areas. Ginza is only 2 stops away and Shibuya is about 10 minutes away. Everything is close and convenient. The area is peaceful and beautiful. Every time I went outside, I enjoyed the atmosphere around the hotel. The breakfast was excellent, with many different dishes. The choice was very good and the breakfast was filling and enjoyable. The staff were very polite and friendly. They always greeted guests warmly. It was always pleasant to go downstairs, walk through the lobby and pass the reception. The people working there are wonderful. I was always happy to see them and say hello.
Disliked:The only serious point I would ask the hotel owners to reconsider is the minibar policy. At checkout, I was asked whether I had used the minibar. I understand that this may be a standard hotel procedure, but in a hotel of this level, this question felt very inappropriate and disappointing. When a guest is paying around 700 dollars or more per night, the cost of a few simple drinks in the minibar is very small compared with the room rate. These are not rare or luxury drinks. They are basic minibar items. For many guests staying at this level of hotel, the value of these drinks is not important. What is important is the feeling of trust, comfort and respect. Because of this, asking guests at checkout whether they used the minibar creates the wrong impression. It makes the experience feel less premium. It also creates an uncomfortable moment at the very end of an otherwise excellent stay. In other high-level hotels in Japan, the minibar is often complimentary or the process is handled without asking the guest this kind of question at checkout. This is a better approach for a luxury hotel. It avoids an awkward conversation and keeps the final impression positive. I strongly recommend that the hotel make the minibar complimentary, especially considering the room price and the excellent service level in all other areas. This would be a small cost for the hotel, but it would make the guest experience feel much more complete and respectful. Overall, this is a beautiful hotel with a great location, excellent breakfast, and truly wonderful staff. I would be happy to stay here again, but I hope the hotel will improve the minibar policy because it does not match the otherwise high standard of the hotel.

via Nuitee

Scottsdale1

Couples · May 2026

10

Excellent service, beautiful rooms,stupendous views

Liked:I am not sure that the staff at the hotel could be more attentive or helpful. Let’s start with a little thing. On those times when we took cabs from the hotel I would hand my phone to a bellman to translate the address for the cab driver. We took regular advantage of the Club Lounge on the 27th floor for early evening cocktails or tea and watched the sun set over the city. The food in the lounge and the Origami restaurant for breakfast was delicious and diverse. Our room was large, well thought out and well appointed. We appreciated the convenience of being able to access a number of subway lines with just a quick elevator ride from the hotel. This is truly a 5 star hotel and I very much enjoyed my stay. A final kudos to the gentleman in the lounge we educated me regarding Japanese whiskey and kept track of my tastings over multiple nights. This enhanced the feeling of being a special guest.

via tripadvisor

Patrizia

Solo Traveller · May 2026

7
Liked:We had a very pleasant stay at this hotel. Everything was clean and well maintained, and the overall design was beautiful. The hotel feels high-end and offers a comfortable and elegant atmosphere. We really enjoyed our time here
Disliked:There were a few aspects that could be improved. The staff did not speak English well, which made communication quite difficult at times. Additionally, the buffet had very limited options, the quality was not great, and the service was quite slow

via Nuitee