Tokyo · JP

Shinjuku Urban Hotel

Name: Shinjuku Urban Hotel
Address: Shinjuku-ku Kabuki-cho 2-8-12, Tokyo, 160-0021
Telephone: +81 3-3209-1231
Rating: 8.2

8.2

Excellent315 reviews

Screens / Barriers between staff and guests for safetyLaundry washed per local authority guidelinesAir conditioning24-hour front deskHeatingFamily rooms

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Air conditioning, 24-hour front desk, Heating, Family rooms, Lift / Elevator, Fax/photocopying

Location

Tokyo, JP

Convenient Location in Shinjuku Ward

Modern Amenities for Comfort

Selected rooms feature a kitchen with a fridge, microwave, and stovetop, ensuring a convenient stay for guests looking to enjoy home-cooked meals or snacks during their visit.

Near Major Attractions

Explore nearby attractions such as Shinjuku Subnade Shopping Mall, Nakamuraya Salon Museum of Art, and Shinjuku SanPark Shopping Mall, all within walking distance from the hotel.

Book your stay at Shinjuku Urban Hotel for a comfortable and convenient experience in the heart of Tokyo.

Loading rooms and rates...

Location

How to Find Us

Shinjuku-ku Kabuki-cho 2-8-12

Tokyo · JP

+81 3-3209-1231

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note the full amount of your reservation will be charged to your credit card 7 days prior to your date of arrival. If you have booked within 7 days of arrival, your credit card will be charged anytime after booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. An accommodation tax per person, per night is not included in the price and must be paid at the property. A deposit may be required at the property.

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.

Tokyo · JP

Shinjuku Urban Hotel

8.2

Excellent315 reviews

Screens / Barriers between staff and guests for safetyLaundry washed per local authority guidelinesAir conditioning24-hour front deskHeatingFamily rooms

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Air conditioning, 24-hour front desk, Heating, Family rooms, Lift / Elevator, Fax/photocopying

Location

Tokyo, JP

Convenient Location in Shinjuku Ward

Modern Amenities for Comfort

Selected rooms feature a kitchen with a fridge, microwave, and stovetop, ensuring a convenient stay for guests looking to enjoy home-cooked meals or snacks during their visit.

Near Major Attractions

Explore nearby attractions such as Shinjuku Subnade Shopping Mall, Nakamuraya Salon Museum of Art, and Shinjuku SanPark Shopping Mall, all within walking distance from the hotel.

Book your stay at Shinjuku Urban Hotel for a comfortable and convenient experience in the heart of Tokyo.

Loading rooms and rates...

Guest Reviews

What Guests Say

8.2

Excellent

315 reviews

Highlights

+Great location
+Helpful staff

Could Improve

–Cleanliness issues
–Small and outdated rooms

Cleanliness7.7

Issues with cleanliness mentioned, such as insects and trash.

Service8.7

Mostly positive sentiment regarding helpfulness of staff.

Location9.2

Lauded as amazing and convenient in multiple reviews.

Room Quality7.2

Rooms described as small and outdated, with some discomfort for Western guests.

Amenities8.2

Standard amenities for a hotel of this rating, no significant issues noted.

Value for Money7.7

Value perceived negatively due to extra charges and issues with reservation.

Food and Beverage8.2

Not specifically mentioned, assigned standard quality for this hotel tier.

Overall Experience8.7

Despite issues, many guests have positive takeaways from their stay.

Ophira

Solo Traveller · Aug 2026

Liked:The staff is helpful

Disliked:The facilities are old, dark and smelly

via Nuitee

Dario

Solo Traveller · May 2026

Liked:Location is great especially for walking and browsing around Shinjuku. Room was ok. Nice staff.

Disliked:Small room, small and outdated bathroom. The location is great but if you want to use the subway, you'll need to walk a while (cca 10 min).

via Nuitee

Pooja

Solo Traveller · Apr 2026

Liked:Very good location in terms of transport, there’s multiple train lines and a bus stop close by that takes you pretty much anywhere. The staff was very helpful in keeping luggage so can collect later and you can pick up amenities as needed and heat food downstairs.

Disliked:First of all in terms of location, yes it is good in terms of transport but being close to Kabukicho and night life the noise is a bit much especially overnight and the walls are pretty thin so you can hear everything that happens just outside your room door and the window. Secondly, as soon as you walk into the room, there’s a strong odor of like smoke and urine so I had to deodorize the room a few times but it didn’t get rid of the smell, an air purifier would’ve been great. Thirdly, the bath tub still had hair leftover and I noticed there was mold on the bath curtain so it hasn’t been changed in awhile. Considering its like $200 AUD per night, I kind of expected better than this. I hope they can improve from now. But personally if you don’t want to risk it I would recommend going to Bali-An resort shinjuku instead which is literally like next door to this hotel and it is slightly more expensive but you can find good deals on their website for cheaper, I regret not staying there for longer :(

via Nuitee

KYUNG MI

Extended Group · Apr 2026

Good location with inflexible system

Liked:Location

Disliked:Check-in staff were polite but inflexible. Having to enter each guest’s name individually into the machine for a group of five was quite inconvenient

via Nuitee

Location

How to Find Us

Shinjuku-ku Kabuki-cho 2-8-12

Tokyo · JP

+81 3-3209-1231

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.