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Hotel New Otani Tokyo The Main

Tokyo · jp

Hotel New Otani Tokyo The Main

8.7
Excellent1,447 reviews
  1. Hotel Collection
  2. /Hotels in Tokyo
  3. /Hotel New Otani Tokyo The Main
Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableSecured parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Offsite parking discounted rates available, Electric bicycle charging station, Parking, Non-smoking rooms, Air conditioning

Location

Tokyo, jp

Serene Japanese Garden Setting:

Immerse yourself in the tranquility of a 400-year old Japanese garden surrounding Hotel New Otani Tokyo.

Convenient Central Location:

Located in central Tokyo, just a short walk from 5 subway lines, Hotel New Otani Tokyo provides easy access to popular areas like Ginza, Shibuya, and Shinjuku in under 10 minutes.

Diverse Dining Options:

Indulge in a culinary journey with 37 dining choices at Hotel New Otani, offering a wide range of international and Japanese cuisine, from French and Italian to traditional tempura and teppanyaki.

Experience the beauty, convenience, and culinary delights at Hotel New Otani Tokyo – book your stay now.

Loading rooms and rates...

Location

How to Find Us

Chiyoda-ku, Kioi-Cho 4-1

Tokyo · jp

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note smoking is not permitted in guestrooms. Please note that different policies and additional supplements may apply under the following circumstances: - When booking 11 rooms or more A breakfast fee will apply to those children ages 4-12 sleeping in existing beds. Also guests will be asked to pay a difference if having breakfast at the Satsuki restaurant. Breakfast is not included for children aged 4–5. If desired, the charge can be paid on-site. Guests 6 years and older will be priced as adults. Extra beds are available upon request for an additional charge, payable directly at the hotel. If you require an extra bed, you must notify the property in advance to confirm availability. Maintenance work of the property involving a blackout will be carried out from 11/01/27 to 12/01/27. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. An accommodation tax per person, per night is not included in the price and must be paid at the property. Guests under the age of 18 can only check in with a parent or official guardian. Swimming pool: Closed from Mon, Sep 22, 2025 until Mon, Jul 20, 2026

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HOTEL NEW OTANI TOKYO THE MAIN

Guest Reviews

What Guests Say

8.7

Excellent

1,447 reviews

Highlights

  • +Exceptional staff
  • +Beautiful rooms and gardens

Could Improve

  • –Cleanliness issues
  • –High price for some services
Cleanliness8.3

Some reviews mentioned cleanliness issues, such as outdated property and smelly rooms.

Service9.3

Exceptional staff and pleasant service were highlighted in multiple reviews.

Location8.8

The location was generally appreciated, though some mentioned it being a bit out of the way.

Room Quality8.8

Rooms are described as beautiful and spacious with excellent features.

Amenities8.8

The amenities like the Japanese garden and room tea selection were well received.

Value for Money8.3

Some mentioned pricing as a bit high for certain offerings.

Food and Beverage8.3

Mixed feelings about food options, with some complaints about the breakfast variety.

Overall Experience9.0

Overall, positive experiences were emphasized, with unique qualities noted.

Jennifer

Solo Traveller · May 2026

10
Liked:Beautiful grounds and great facilities. Comfortable and good value.

via Nuitee

Abdelhakim

Couple · May 2026

10

Our favorite Hotel in Tokyo

Liked:Second time here and it’s always a pleasure to come to the New Otani. The garden is amazing and walking there is a great way to start or finish a day. The staff is very nice and super responsive at any time. The buffet is amazing with breathtaking views overlooking Tokyo and even Mount Fuji if you are lucky. Overall the hotel has a great nostalgic vibe.
Disliked:The pillows were a bit hard for our taste

via Nuitee

Raja

Couple · May 2026

10

Great hotel. Amazing rooftop bar/buffet diner worth the stay by itself,

Liked:Staff, facilities, cleanliness
Disliked:A bit remote from the areas of interest, nearest is Asakaka 15-20 minutes walk away

via Nuitee

Blakemore

Couple · May 2026

8

Great with a few setbacks. Would stay there again but might choose The Garden or Tower if they had newer bathrooms.

Liked:Staff was excellent, great views from our room, and the setting relative to central Tokyo and the Metro was exceptional.
Disliked:The bathroom (with step up trip hazard, Formica counter tops, and older fixtures) wasn’t 4-star quality and the inability to find coffee early as well as the exorbitantly priced food ($15 for a coffee) was unfortunate. 4-Star hotels ought to have some way to get coffee in the morning.

via Nuitee