Premier Inn London Holborn

Most guests described rooms as clean and tidy, but there were complaints about a persistent tobacco smell in one room and an inconsistent mid-stay cleaning service.

Staff received repeated praise — warm, welcoming and helpful (several named employees were singled out for excellent service and allergy accommodation).

Mixed feedback: some found the location convenient with good parking, while others reported local incidents, feeling uncomfortable walking nearby and concerns about safety.

Rooms and beds were generally described as comfortable with good showers/baths and adequate size, though some decor felt dated to one guest.

Mentioned amenities include parking with validation, a pitcher of fresh water at reception and events/party nights; overall standard for this hotel tier.

Guests noted reasonable parking rates and the consistent Premier Inn value proposition; overall perceived as fair value for the stay.

Breakfast and dining staff were frequently praised (good quality, fresh and attentive service; special dietary needs accommodated), supporting a positive F&B impression.

Generally positive stays driven by friendly staff, comfortable rooms and good breakfast, tempered by occasional issues with location safety and inconsistent cleaning.