Name: Twinpalms Surin Beach Phuket
Address: 106 / 46 Moo 3, Surin Beach Road, Cherng Talay, Surin Beach, 83110
Telephone: +66 76 316 500
Rating: 9.2

Twinpalms Surin Beach Phuket | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingValet parkingPrivate parking

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Surin Beach, th

Luxurious Accommodation with Stunning Lagoon Pool Views

At Twinpalms Phuket, indulge in spacious rooms and suites with private terraces overlooking the lagoon pool. Enjoy amenities like cable TV, rain showers, and a fully-stocked minibar. The resort boasts the Oriental Spoon Grill & Bar, offering a diverse menu and dining experience.

Relaxing Spa Services and Fitness Center

Unwind at the Palm Spa with a range of rejuvenating treatments or stay active at the fitness center. Take a dip in the salt water pool or explore the tropical gardens surrounding the property.

Convenient Amenities and Nearby Attractions

With free Wi-Fi, parking, and a 24-hour reception, Twinpalms ensures a seamless stay. Explore nearby beaches with a complimentary shuttle service or visit dining venues like Shimmer Restaurant and Catch Beach Club.

Book now to experience luxury and relaxation at Twinpalms Phuket!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.2

Exceptional

448 reviews

Highlights

+Excellent service
+Beautiful amenities
+Spacious and clean rooms

Could Improve

–Food poisoning experience
–Dirty beach area

Cleanliness8.5

Concerns about food cleanliness and dirty beach areas.

Service10.0

Staff were incredibly attentive and provided excellent service.

Location9.0

Proximity to Surin Beach, but area reported as dirty.

Room Quality9.5

Rooms were described as very nice and clean.

Amenities9.5

Beautiful pool, gym and gardens.

Value for Money9.0

Solid value, but some dissatisfaction with food charges.

Food and Beverage8.5

Good breakfast and food but issues noted with one restaurant.

Overall Experience9.7

Overall a very enjoyable stay despite some issues.

Nancy

Solo Traveller · Aug 2026

Liked:The staff were very professional, friendly, flexible and amenable, I cant fault the service we received. We will definitely return.

via Nuitee

343ta_k_nt

Family · Jul 2026

A Luxury Experience That Exceeded Every Expectation

Liked:We are writing this review before even checking out because Twinpalms Phuket truly deserves it. From the very first moment, we were welcomed like family. Every member of the team greeted us with genuine smiles, professionalism, and exceptional hospitality. It is rare to find a hotel where every single employee makes you feel so special. The international cuisine is outstanding. Every meal has been fresh, delicious, and beautifully presented. The atmosphere throughout the resort is elegant, peaceful, and truly luxurious. The spa experience was another unforgettable highlight. Without any hesitation, we can say it is one of the best massage experiences in Phuket. If you stay here, don’t miss it. We would especially like to express our deepest gratitude to Khun Alex, Rooms Division Manager. He welcomed us personally, checked on us throughout our stay, and made sure every detail was perfect. His kindness, professionalism, and sincere care exceeded every expectation. Receiving his handwritten card, inviting us to contact him anytime, perfectly reflects the genuine hospitality that Twinpalms stands for. To everyone from Türkiye and across Europe: if you are looking for a luxury hotel where you will feel truly cared for, enjoy exceptional international cuisine, experience world-class service, and relax in one of Phuket’s finest resorts, you can book Twinpalms with complete confidence. Thank you to the entire Twinpalms family for creating memories that we will never forget. We have not even left yet, and we are already planning our return. See you again very soon, Twinpalms. ❤️

via tripadvisor

robinm801

Family · Jul 2026

Well worth a visit

Liked:First time that we stayed in Phuket - we will be back and the Twin Palms will be our hotel of choice when we visit again. Great room set up for 2 adults/2 teenagers, fantastic housekeeping team, bar and restaurant service and a regular shuttle bus to 3 other beach clubs that are linked to the hotel if you fancy a change of scenery. We went to the Lazy Coconut which was very relaxed/informal, great food on a lovely beach. Best meal of the day at the hotel was the excellent breakfast, tremendous selection with a wee glass of fizz if you want to start the day. It's very busy at breakfast time, the restaurants are a lot quieter at lunchtime / early evening - I think a lot of the residents must use the beach clubs or local restaurants - there is a lot of choice nearby. Special mention to Pisit, always on hand to assist and make recommendations.

via tripadvisor

Sam

Couple · Jul 2026

Wonderful!

Liked:We loved every moment of our stay, the staff were extremely friendly and helpful across the board. We arrived quite late and were not expecting such a warm and welcoming team to greet us at such an hour. A lovely hand written note from the room manager was an extremely nice touch and very much appreciated.

Disliked:To be honest if I could make one small criticism, as non smokers we found it very unpleasant sitting around the pool with people smoking next to us. In this modern day I was quite surprised and rather disappointed this was allowed.

via Nuitee

Location

How to Find Us

106 / 46 Moo 3, Surin Beach Road, Cherng Talay

Surin Beach · th

+66 76 316 500

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

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