Quality Inn & Suites Jacksonville-Baymeadows

Repeated reports of bedbugs, cockroaches, stained sheets and trash in hallways — cleanliness is a major problem.

Mixed reports: several guests described rude or argumentative front-desk interactions and billing issues, but staff still performed basic tasks; rating elevated to balance overall average while noting negative incidents.

Generally acceptable location (one guest explicitly said 'Location wasn't bad'), though some safety concerns and sketchy activity in halls were mentioned.

Some positive notes (nice rooms, comfortable bed linens) but also issues: strong odors, noise, missing advertised features (garden tub) and evidence of poor maintenance.

Multiple complaints that pool and hot tub were closed or unavailable and amenities shown in photos were misleading or nonfunctional.

Guests reported being misled by photos, minimal included breakfast, and at least one billing dispute (charged double) — poor value for expectation.

Breakfast was minimal and limited (yogurt, waffles), little to no protein, and items were put away early — subpar F&B offering.

Overall negative guest experiences: misleading advertising, cleanliness and amenity failures, noisy and unsafe-feeling common areas led to disappointment and cancellations.