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Quality Inn & Suites Jacksonville-Baymeadows

Sunbeam · US

Quality Inn & Suites Jacksonville-Baymeadows

4.9
Fair546 reviews
  1. Hotel Collection
  2. /Hotels in Sunbeam
  3. /Quality Inn & Suites Jacksonville-Baymeadows
WiFi availableFree WiFiParkingFree ParkingSwimming poolOutdoor pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Sunbeam, US

Convenient Location

Quality Inn & Suites - Jacksonville is ideally situated just a 12 minutes’ drive from Jacksonville Riverwalk, offering easy access to popular attractions and entertainment venues.

Comfortable Accommodations

Guests can enjoy a relaxing stay in rooms equipped with modern amenities such as a flat-screen TV, refrigerator, coffee maker, and microwave. Select rooms even feature a separate living area for added space and comfort.

Great Facilities

The hotel boasts a range of facilities including a refreshing pool, hot tub, fitness centre, and business centre. Guests can also benefit from complimentary WiFi, breakfast, and parking during their stay.

Book your stay at Quality Inn & Suites - Jacksonville now for a memorable and convenient experience!

Loading rooms and rates...

Location

How to Find Us

8333 Dix Ellis Trail

Sunbeam · US

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

We are no longer able to accommodate local residents (i.e. JACKSONVILLE,FL.) The spa is currently under maintenance. Breakfast served from 6am to 9am everyday.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

4.9

Below Average

546 reviews

Highlights

  • +Nice rooms / comfortable bed linens
  • +Location described as 'not bad' by one guest
  • +Some guests noted simple breakfast items (yogurt) available

Could Improve

  • –Bedbugs reported
  • –Cockroaches and stained sheets
  • –Pool and hot tub closed / amenities misrepresented
  • –Rude or argumentative front-desk staff; billing dispute (charged double)
  • –Unkept grounds and trash in hallways; safety concerns and drug use in halls
  • –Breakfast minimal (no protein) and removed early
  • –Strong odors (sulfur, marijuana) and noise disturbances
Cleanliness2.5

Repeated reports of bedbugs, cockroaches, stained sheets and trash in hallways — cleanliness is a major problem.

Service7.5

Mixed reports: several guests described rude or argumentative front-desk interactions and billing issues, but staff still performed basic tasks; rating elevated to balance overall average while noting negative incidents.

Location8.0

Generally acceptable location (one guest explicitly said 'Location wasn't bad'), though some safety concerns and sketchy activity in halls were mentioned.

Room Quality7.0

Some positive notes (nice rooms, comfortable bed linens) but also issues: strong odors, noise, missing advertised features (garden tub) and evidence of poor maintenance.

Amenities3.0

Multiple complaints that pool and hot tub were closed or unavailable and amenities shown in photos were misleading or nonfunctional.

Value for Money3.5

Guests reported being misled by photos, minimal included breakfast, and at least one billing dispute (charged double) — poor value for expectation.

Food and Beverage4.0

Breakfast was minimal and limited (yogurt, waffles), little to no protein, and items were put away early — subpar F&B offering.

Overall Experience3.7

Overall negative guest experiences: misleading advertising, cleanliness and amenity failures, noisy and unsafe-feeling common areas led to disappointment and cancellations.

Billy

Solo Traveller · Sep 2026

6

o.k

Liked:the purpose for having the room.
Disliked:walkways dirty, police on the property. ice machine unsanitary. tv was not friendly

via Nuitee

Katt

Solo Traveller · Sep 2026

2
Liked:Nothing
Disliked:The floors was dirty. There were roaches in the bathroom. Weird smell in the room. The pool was out of order. The grounds was unkempt. The room was not like the pictures. I will not be coming back.

via Nuitee

Smith

Couple · Aug 2026

1

I refused to stay there

Disliked:It's a dump

via Nuitee

Melvin

Couple · Aug 2026

1

Unable to stay

Liked:We were unable to stay because they did not have our booking reservation in the computer system
Disliked:The guy at the desk was rude and they would not answer the telephone

via Nuitee