Staines · GB

Charles Hope Staines Riverside

Name: Charles Hope Staines Riverside
Address: 20 Bridge Street, Staines, TW18 4TW
Rating: 8.3

8.3

Excellent108 reviews

WiFi availableFree WiFiLaundry washed per local authority guidelinesNon-smoking roomsHeatingFamily rooms

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Heating, Family rooms, Pets allowed

Location

Staines, GB

Prime Location

Modern Amenities

Family-friendly

Book now to experience a luxurious stay at Charles Hope Staines Riverside.

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Location

How to Find Us

20 Bridge Street

Staines · GB

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that we charge £35 a week for pets. Guest living within a 15 miles radius of the property will be required to pay a refundable security deposit of £500 All guests must undergo an ID verification process and completion of our security deposit invoice. Guests are required to upload ID for all guests via a secure platform after booking. Please be advised that until these procedures are completed, we are unable to provide check-in information.This property does not accommodate bachelor(ette) or similar parties. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Staines · GB

Charles Hope Staines Riverside

8.3

Excellent108 reviews

WiFi availableFree WiFiLaundry washed per local authority guidelinesNon-smoking roomsHeatingFamily rooms

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Heating, Family rooms, Pets allowed

Location

Staines, GB

Prime Location

Modern Amenities

Family-friendly

Book now to experience a luxurious stay at Charles Hope Staines Riverside.

Loading rooms and rates...

Guest Reviews

What Guests Say

8.3

Excellent

108 reviews

Highlights

+Central location
+Modern amenities
+Good service

Could Improve

–Parking issues
–Small washrooms
–Noise disturbances

Cleanliness8.1

Generally clean and well-equipped, but parking issues and other minor issues were noted.

Service8.5

Service was good, with effective communication when issues arose.

Location8.6

Central location, great for family outings.

Room Quality8.0

Overall quality was good, but some issues like noise and lighting were raised.

Amenities8.1

Modern amenities were appreciated, though minor items like a hairdryer were missing.

Value for Money8.5

The price was considered fair compared to a hotel stay.

Food and Beverage8.4

No specific mentions in reviews, assumed standard for this hotel tier.

Overall Experience8.3

Overall positive experience with minor complaints that did not overshadow the stay.

Jackie

Family With Children · Oct 2026

No issues from us we enjoyed the stay

Liked:Layout, cleanliness

Disliked:Shame no parking and the parking across the road is way to complicated and would have to pay at 4a2rivers was a great place and just a short walk Property itself was really nice

via Nuitee

Hannelise

Solo Traveller · Sep 2026

Liked:Beautiful flat and comfortable. Close to shops and 40 meters from busstop to Heathrow terminal 5. Lovely small town atmosphere

Disliked:Nothing comes to mind

via Nuitee

Gang

Solo Traveller · Aug 2026

Disliked:Multiple things happened that made me give a low score. Firstly, the key sent in the email is not working, and the floor number is not correct. Secondly, I have chosen this apartment for the balcony. But it was locked, and the key which should be left in the apartment was missing. The hot-line told me that they would call later to provide a solution. But that did not happen. Lastly, there was no salt in the kitchen.

via Nuitee

Steph

Solo Traveller · Aug 2026

Liked:Excellent location for Thorpe park, beautiful property. Had everything we needed.

via Nuitee

Location

How to Find Us

20 Bridge Street

Staines · GB

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.