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Grand Jersey Hotel & Spa

St. Helier · JE

Grand Jersey Hotel & Spa

9.2
Exceptional178 reviews
  1. Hotel Collection
  2. /Hotels in St. Helier
  3. /Grand Jersey Hotel & Spa
Free WiFiWheelchair accessible parkingParking (limited spaces)Free self parkingWheelchair-accessible van parkingWheelchair-accessible on-site restaurant

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Elevator, Fitness facilities, Bicycle rentals nearby, Breakfast available (surcharge), Health club, Safe-deposit box at front desk

Location

St. Helier, JE

Luxurious Spa and Recreational Amenities

Indulge in massages and facials at the full-service spa and enjoy the health club, indoor pool, and spa tub.

Fine Dining and Bar Experience

Experience British cuisine at Tassili or opt for 24-hour room service. Unwind with a drink at the bar/lounge.

Convenient Amenities and Services

Benefit from complimentary Wi-Fi, concierge services, wedding facilities, and event spaces. Enjoy modern rooms with designer toiletries and 24-hour room service.

Grand Jersey Hotel & Spa: Where luxury meets comfort and convenience. Book now to experience the epitome of relaxation and refinement.

Loading rooms and rates...

Location

How to Find Us

Esplanade, St. Helier, Jersey, JE2 3QA

St. Helier · JE

+44 1534 722301

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

  • Pool access available from 7:00 AM to 10:00 PM.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.2

Exceptional

178 reviews

Highlights

  • +Excellent service
  • +Beautiful location
  • +High-quality breakfast

Could Improve

  • –High food and drink prices
  • –Noisy at times from external sources
Cleanliness9.2

Consistently mentioned as super clean and well-maintained.

Service9.6

Staff were described as super friendly and attentive.

Location9.2

Great location with easy access to the beach and city center.

Room Quality9.2

Rooms were highly praised, especially the upgrade experience.

Amenities9.0

Good spa facilities and breakfast buffet with a lot of options.

Value for Money8.6

Some complaints regarding food and drink prices, but overall good value.

Food and Beverage9.2

Breakfast was highlighted as excellent with a large variety.

Overall Experience9.7

Overall amazing experience, with many guests eager to return.

William

· Oct 2025

10
Liked:Great breakfast selection. Staff went beyond five stars.

via Nuitee

david

· Oct 2025

10
Liked:Room clean and had all the extras you would need

via Nuitee

Diane

· Oct 2025

10
Liked:rooms lovely, great breakfast great location

via Nuitee

Roy

Partner · Oct 2025

10
Liked:Top class hotel quality food service second to none. Great location opposite beach

via Nuitee

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