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Hilton Garden Inn Eugene/Springfield

Springfield · US

Hilton Garden Inn Eugene/Springfield

8.6
Excellent239 reviews
  1. Hotel Collection
  2. /Hotels in Springfield
  3. /Hilton Garden Inn Eugene/Springfield
WiFi availableParkingAccessible parkingRestaurantBarScreens / Barriers between staff and guests for safety

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Springfield, US

Convenient Location and Transportation

Located just 9 miles from Eugene Airport, Hilton Garden Inn Eugene/Springfield offers free airport and local shuttles, ensuring a hassle-free arrival and departure for guests.

Comfortable Rooms with Modern Amenities

The rooms at this Oregon hotel are equipped with 37-inch flat-screen TVs, free Wi-Fi, microwaves, refrigerators, and coffee makers, providing a comfortable stay for guests. Room service is also available for added convenience.

Dining and Leisure Facilities

Guests can enjoy dining at the Great American Grill Restaurant and Bar, grab snacks at the 24-hour Pavilion Pantry Market, or relax in the indoor pool. The hotel also features a gym, business center, and an on-site convenience store for all your needs.

Book your stay at Hilton Garden Inn Eugene/Springfield for a relaxing and convenient experience.

Loading rooms and rates...

Location

How to Find Us

3528 Gateway Street

Springfield · US

+1 541-736-3000

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.6

Excellent

239 reviews

Highlights

  • +Friendly staff
  • +Clean and comfortable rooms
  • +Convenient location

Could Improve

  • –Breakfast not included
  • –Restaurant food not satisfactory
Cleanliness8.6

Clean and comfortable. Room was spotless clean.

Service8.9

Staff is friendly and helpful. Many positive mentions of staff interactions.

Location8.9

Convenient location with easy access to major routes.

Room Quality8.4

Spacious rooms; however, some amenities need improvement.

Amenities8.6

Indoor heated pool and giant jetted bathtub are highlights.

Value for Money8.4

Breakfast not included with room price.

Food and Beverage8.3

Restaurant food quality could improve; waitress was friendly.

Overall Experience8.7

Great overall experience with friendly staff and good facilities.

470yinz

Solo Travel · Aug 2026

2

bedbug bites

Liked:I stayed in Room 234 of this hotel from August 9 to August 10. On the morning of the 10th, I discovered over a dozen extremely itchy red bites across my neck, arms, chest, and waist caused by bedbugs. Since I was on a tour booked through a travel agency, I informed our tour guide, who escalated the issue to the agency to liaise with the hotel. I also sent an email directly to the hotel attached with alarming photos of my bites. However, the hotel has not offered a single word of apology to this day. Instead, they tried to dismiss their failure to clean properly by using a temporary mix-up by the travel agency—who initially submitted an incorrect check-in date before quickly correcting it—as an excuse. The travel agency coordinates hotel stays for hundreds or thousands of tourists across the US daily, and while their staff made a minor administrative mistake, it was promptly corrected. Yet, the hotel completely ignored my email, which contained the correct check-in dates and photographic proof of the bedbug bites, and instead seized upon the agency's minor error to make a scene. The management of this hotel shows a total disregard for guest well-being and passes the buck at every turn. I have to ask the hotel manager: If you stayed at a hotel, got bitten by bedbugs, and were completely ignored, how would you feel?

via tripadvisor

Marjorie

Solo Traveller · Aug 2026

9
Liked:For some reason, it I thought that my breakfast was included.

via Nuitee

Jeanne

Couple · Jul 2026

7
Liked:Staff. Location
Disliked:Outdated property, charge for breakfast

via Nuitee

Tazsha

Solo Traveller · May 2026

10
Liked:Great service
Disliked:I liked everything wish there was more cocktail choices at the bar

via Nuitee

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