Embassy Suites Springfield

The hotel was generally clean, but some issues such as the lack of clean rags were noted.

The staff was consistently friendly and accommodating throughout the stay.

Great location, central to many places, contributing positively to the overall experience.

Rooms were comfortable, but issues with temperature control and hot water were problematic.

The indoor pool was closed for maintenance, affecting overall satisfaction.

While the experience was positive, additional charges such as parking were seen as unreasonable.

Breakfast received positive remarks, but some issues were raised about food quality.

Overall, the experience was highly positive, with many compliments on staff and facilities.