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1-218-GET-DYME (1-218-438-3963)
hello@dyme.earth
#593, 1401 Lavaca Street, Austin, TX 78701.
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Quay West Suites Melbourne

Southbank · AU

Quay West Suites Melbourne

9.2
Exceptional118 reviews
  1. Hotel Collection
  2. /Hotels in Southbank
  3. /Quay West Suites Melbourne
Free WiFiWheelchair accessible parkingSelf parking (surcharge)Covered parkingSecured parkingWheelchair-accessible van parking

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Fitness facilities, Express check-out, Fireplace in lobby, No single-use plastic straws, Comprehensive recycling policy, No single-use plastic stirrers

Location

Southbank, AU

Experience unparalleled luxury and comfort at Quay West Suites Melbourne, ideally situated in the vibrant Southbank area.

Recreational Oasis

Unwind with our exceptional amenities, including a refreshing indoor pool, relaxing hot tub, and rejuvenating sauna, perfect for a day of leisure after exploring the city's attractions.

Dining Excellence

Indulge in delightful culinary experiences with our on-site restaurant and snack bar/deli. Enjoy a hearty buffet breakfast each morning and wrap up your day with a drink at our chic bar/lounge.

Home Away from Home

Relax in one of our 109 beautifully-appointed guestrooms, featuring premium bedding, LCD televisions, and complimentary Wi-Fi, ensuring you stay connected while enjoying your home-like comforts.

Discover the perfect blend of luxury and convenience in Melbourne. Book your stay today!

Loading rooms and rates...

Location

How to Find Us

26 Southgate Avenue, Southbank, Victoria, 3006

Southbank · AU

61-396936000

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. </li><li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>Parking height restrictions apply. </li><li>The property is professionally cleaned.</li><li>Contactless check-in and contactless check-out are available.</li><li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul>

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QUAY WEST SUITES MELBOURNE

Guest Reviews

What Guests Say

9.2

Exceptional

118 reviews

Highlights

  • +Friendly staff
  • +Great location

Could Improve

  • –Mice in room
  • –Wi-Fi issues
Cleanliness8.2

There was mention of mice in the room which affects the cleanliness perception.

Service9.6

Staff were described as friendly and helpful, although a specific incident was not resolved.

Location9.9

Multiple mentions of great location near attractions like Hamer Hall.

Room Quality8.6

Rooms were comfortable but noted as needing refurbishment.

Amenities9.2

Good amenities including a swimming pool, though not all were mentioned.

Value for Money9.1

Overall experience was good; however, value perception diminished with issues reported.

Food and Beverage9.9

Not explicitly mentioned; assumed standard quality for this hotel tier.

Overall Experience9.2

Positive aspects outweighed by cleanliness issue and service follow-up.

Emily

Couple · May 2026

10
Liked:Close to everywhere we needed to go. Staff were excellent and very accommodating. Room was beautiful.
Disliked:.

via Nuitee

Sophie

Solo Traveller · May 2026

10
Liked:The room was excellent, perfectly laid out for convenience and comfort. The pool was amazing, perfect temperature and we travelled with my 2 year old son and he enjoyed floating around and sitting on the steps. We had breakfast included and the variety was excellent, again perfect for a 2 year old as well. Overall service exceeded expectations.
Disliked:The only minor thing I didn't like was the hard pillows on the bed, luckily there were additional options in the room for a softer pillow. This is completely a personal preference.

via Nuitee

Johan

Couple · May 2026

10
Liked:Excellent location, it was easy to get around, great comfortable spacious and clean room with comfortable bed. The staff was very helpful and friendly
Disliked:Really hard to find fault but the steam room did not work.

via Nuitee

Paul

Couple · May 2026

9

Excellent stay.

Liked:Location was fantastic . Close to restaurants and easy walk into the city. Staff at front of house were excellent, very friendly and nothing was too much trouble. Breakfast was good plenty to choose from.
Disliked:Nothing to dislike.

via Nuitee