Quay West Suites Melbourne, Southbank | Member Rates

Name: Quay West Suites Melbourne
Address: 26 Southgate Avenue, Southbank, Victoria, 3006, Southbank, 3006
Telephone: 61-396936000
Rating: 9.2

Quay West Suites Melbourne, Southbank | Member Rates | Dyme

Free WiFiWheelchair accessible parkingSelf parking (surcharge)Covered parkingSecured parkingWheelchair-accessible van parking

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Fitness facilities, Express check-out, Fireplace in lobby, No single-use plastic straws, Comprehensive recycling policy, No single-use plastic stirrers

Location

Southbank, AU

Walkability

Walk

Experience unparalleled luxury and comfort at Quay West Suites Melbourne, ideally situated in the vibrant Southbank area.

Recreational Oasis

Unwind with our exceptional amenities, including a refreshing indoor pool, relaxing hot tub, and rejuvenating sauna, perfect for a day of leisure after exploring the city's attractions.

Dining Excellence

Indulge in delightful culinary experiences with our on-site restaurant and snack bar/deli. Enjoy a hearty buffet breakfast each morning and wrap up your day with a drink at our chic bar/lounge.

Home Away from Home

Relax in one of our 109 beautifully-appointed guestrooms, featuring premium bedding, LCD televisions, and complimentary Wi-Fi, ensuring you stay connected while enjoying your home-like comforts.

Discover the perfect blend of luxury and convenience in Melbourne. Book your stay today!

Neighbourhood

What’s Nearby

Southgate

1 min walk

A modern complex featuring casual international restaurants, bars, and local boutiques.

4.3

Yarra Botanica

3 min walk

A riverside restaurant offering a vibrant atmosphere and a diverse menu.

4.5

Under The Clocks (Flinders Station)

9 min walk

A historic meeting point at Flinders Street Station, an iconic Melbourne landmark.

4.6

Alexandra Gardens

5 min walk

A waterfront park offering walking and cycling trails, a BBQ/picnic area, skate park, playground, and cafe.

4.7

BearBrass

1 min walk

A fun, arty setting with city views and outdoor tables, serving hearty breakfasts, tapas, and pizza.

4.1

Waterfront Southgate

1 min walk

A modern dining room serving sashimi, seafood platters, and grilled meat with booth seating.

4.3

Fed Square

8 min walk

A block-size plaza flanked by abstract buildings, filled with restaurants, museums, and arts venues.

4.5

Waterslide Bar

1 min walk

A contemporary cocktail bar with river views and a cool, art deco-style design.

4.6

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.2

Exceptional

118 reviews

Highlights

+Friendly staff
+Great location

Could Improve

–Mice in room
–Wi-Fi issues

Cleanliness8.2

There was mention of mice in the room which affects the cleanliness perception.

Service9.6

Staff were described as friendly and helpful, although a specific incident was not resolved.

Location9.9

Multiple mentions of great location near attractions like Hamer Hall.

Room Quality8.6

Rooms were comfortable but noted as needing refurbishment.

Amenities9.2

Good amenities including a swimming pool, though not all were mentioned.

Value for Money9.1

Overall experience was good; however, value perception diminished with issues reported.

Food and Beverage9.9

Not explicitly mentioned; assumed standard quality for this hotel tier.

Overall Experience9.2

Positive aspects outweighed by cleanliness issue and service follow-up.

Lee

Family With Children · Jun 2026

Loved our stay as it is so close to Hemer Hall , shopping and the river

Liked:We were upgraded to a suite which was fabulous and were able to book in early thanks to wonderful reception staff. Breakfast was fantastic with a lot of variety and staff couldn't do enough to please and always with a smile

Disliked:Perhaps a small bin in the bedroom, an exhaust fan in the bathroom but nothing more

via Nuitee

Jagdeep

Couple · Jun 2026

Happy to stay

Liked:Every thing is good

Disliked:Fridge noise

via Nuitee

Tomasi

Solo Traveller · Jun 2026

Best location for families

Liked:The location is write next to the shops and restaurants and wharf. The staff are also very helpful and friendly

via Nuitee

Ally

Couple · Jun 2026

Amazing

Liked:The front desk staff were so incredibly lovely & welcoming, the location was perfect & the room was amazing

Disliked:The mini bar prices were a little steep

via Nuitee

FAQs

Common Questions

Check-in is from 02:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Quay West Suites Melbourne

LowHigh

High Carbon

Quay West Suites Melbourne is 'Sustainable Tourism Certified' by Eco Tourism Australia. The hotel has implemented several operational practices to reduce its environmental impact, including waste diversion programs, elimination of single-use plastics, and water conservation initiatives. [Note: Practices reported but not independently verified.]

Partnership with Waste Ninja to reduce landfill waste, diverting 2,778 KGs of waste and avoiding 5,278 KGs of CO2e emissions

Use of bamboo products for room keys and pens

Dual waste bins for general and recyclable waste throughout the hotel, eliminating the need for bin liners

Elimination of single-use dry amenities in guest rooms, with environmentally friendly options available upon request

Use of plant-based, zero-waste dishwashing detergent sheets

Partnership with local suppliers who use sustainable packaging and local ingredients for mini-bar items

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

26 Southgate Avenue, Southbank, Victoria, 3006

Southbank · AU

61-396936000

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. </li><li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>Parking height restrictions apply. </li><li>The property is professionally cleaned.</li><li>Contactless check-in and contactless check-out are available.</li><li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul>

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