Quay West Suites Melbourne | Member Rates

Name: Quay West Suites Melbourne
Address: Southgate Avenue, Melbourne, 3000
Rating: 9.2

Quay West Suites Melbourne | Member Rates | Dyme

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingParking garage

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Melbourne, au

Walkability

Walk

Luxurious Suites with Stunning Views

Located in Melbourne CBD, Quay West Suites offers 5-star accommodation with spacious suites boasting balconies and panoramic views over Yarra River. The suites feature LCD TVs and fully equipped kitchens, providing a comfortable and convenient stay.

Relaxation and Wellness Amenities

Guests can unwind and rejuvenate at the 15-metre indoor lap pool, spa, sauna, and fitness center. Whether it's a refreshing swim or a soothing sauna session, the hotel ensures a relaxing experience for all visitors.

Dining Experience at Jarrah Restaurant & Bar

Indulge in a culinary journey at the hotel's Jarrah Restaurant & Bar, offering a menu filled with seasonal specialties. From fresh local seafood to succulent steaks, guests can savor delicious meals indoors or on the spacious terrace.

Experience luxury, relaxation, and exquisite dining at Quay West Suites Melbourne. Book your stay now to enjoy a memorable experience in the heart of the city.

Neighbourhood

What’s Nearby

Southgate

1 min walk

A modern complex featuring casual international restaurants, bars, and local boutiques.

4.3

Yarra Botanica

3 min walk

A riverside restaurant offering a vibrant atmosphere and a diverse menu.

4.5

Under The Clocks (Flinders Station)

9 min walk

A historic meeting point at Flinders Street Station, an iconic Melbourne landmark.

4.6

Alexandra Gardens

5 min walk

A waterfront park offering walking and cycling trails, a BBQ/picnic area, skate park, playground, and cafe.

4.7

BearBrass

1 min walk

A fun, arty setting with city views and outdoor tables, serving hearty breakfasts, tapas, and pizza.

4.1

Waterfront Southgate

1 min walk

A modern dining room serving sashimi, seafood platters, and grilled meat with booth seating.

4.3

Fed Square

8 min walk

A block-size plaza flanked by abstract buildings, filled with restaurants, museums, and arts venues.

4.5

Waterslide Bar

1 min walk

A contemporary cocktail bar with river views and a cool, art deco-style design.

4.6

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.2

Exceptional

2,000 reviews

Highlights

+Friendly staff
+Great location

Could Improve

–Mice in room
–Wi-Fi issues

Cleanliness8.2

There was mention of mice in the room which affects the cleanliness perception.

Service9.6

Staff were described as friendly and helpful, although a specific incident was not resolved.

Location9.9

Multiple mentions of great location near attractions like Hamer Hall.

Room Quality8.6

Rooms were comfortable but noted as needing refurbishment.

Amenities9.2

Good amenities including a swimming pool, though not all were mentioned.

Value for Money9.1

Overall experience was good; however, value perception diminished with issues reported.

Food and Beverage9.9

Not explicitly mentioned; assumed standard quality for this hotel tier.

Overall Experience9.2

Positive aspects outweighed by cleanliness issue and service follow-up.

Jenni Williams

Solo Traveller · Aug 2026

Liked:Location facilities and staff

via Nuitee

Darren

Family With Children · Jul 2026

Liked:location was perfect, balcony was excellent, spa and pool facility was great

Disliked:breakfast could have offered more variety

via Nuitee

ELISABETH

Solo Traveller · Jul 2026

God location

Liked:Location

Disliked:Cleaning

via Nuitee

Melissa

Couple · Jul 2026

Liked:Location was great and the food is amazing

via Nuitee

FAQs

Common Questions

Check-in is from 02:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Quay West Suites Melbourne

LowHigh

High Carbon

Quay West Suites Melbourne is 'Sustainable Tourism Certified' by Eco Tourism Australia. The hotel has implemented several operational practices to reduce its environmental impact, including waste diversion programs, elimination of single-use plastics, and water conservation initiatives. [Note: Practices reported but not independently verified.]

Partnership with Waste Ninja to reduce landfill waste, diverting 2,778 KGs of waste and avoiding 5,278 KGs of CO2e emissions

Use of bamboo products for room keys and pens

Dual waste bins for general and recyclable waste throughout the hotel, eliminating the need for bin liners

Elimination of single-use dry amenities in guest rooms, with environmentally friendly options available upon request

Use of plant-based, zero-waste dishwashing detergent sheets

Partnership with local suppliers who use sustainable packaging and local ingredients for mini-bar items

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Southgate Avenue

Melbourne · au

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that there is a 1.4% charge when you pay with a credit card. Please note that renovation work will be carried out from December 2025 to July 2026. Guests may experience disturbance and view obstruction from Monday to Friday.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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