Name: Casco Bay Hotel Portland Airport - Maine Mall, an Ascend Collection Hotel
Address: 80 John Roberts Rd., South Portland, Maine, 04106, South Portland, 04106
Telephone: 1-207-7723838
Rating: 8.4

Casco Bay Hotel Portland Airport - Maine Mall, an Ascend Collection Hotel, South Portland | Member Rates | Dyme

Free WiFiWheelchair accessible parkingParking (limited spaces)Free self parkingWheelchair-accessible van parkingFree breakfast

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Free breakfast, Fitness facilities, Arcade/game room, Free WiFi, 24-hour front desk, Continental breakfast

Location

South Portland, US

Experience an unforgettable stay at the Casco Bay Hotel, perfectly located near the bustling Maine Mall.

Amenities for Every Need

Enjoy complimentary wireless internet access throughout the hotel, plus a 24-hour fitness center to keep your workout routine on track. Unwind in our arcade and game room—fun for all ages!

Comfortable and Stylish Accommodations

With 125 modern guestrooms featuring flat-screen TVs, refrigerators, and microwaves, we ensure your stay is both comfortable and convenient. Private bathrooms provide complimentary toiletries for that extra touch of care.

Complimentary Breakfast and Airport Shuttle

Start your day with a delightful continental breakfast served daily or take advantage of our free roundtrip airport shuttle service, available 24/7 for your convenience.

Don't miss out—secure your booking today for an unmatched experience at the Casco Bay Hotel!

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

8.4

Excellent

1,152 reviews

Highlights

+Convenient location
+Comfortable rooms

Could Improve

–Poor service experience
–Inadequate amenities

Cleanliness7.6

Several reviews highlight cleanliness positively, but there are mentions of issues like dirty bedding.

Service8.6

The staff is generally praised as helpful, despite one negative experience.

Location9.1

Multiple reviews highlight the convenience of the location.

Room Quality8.6

Rooms are noted for being comfortable and spacious.

Amenities7.6

Amenities are adequate, but some guests mentioned missing features like shelves in the shower.

Value for Money9.1

Reviews indicate a good balance of price and quality.

Food and Beverage8.1

Breakfast was praised, though some noticed small portions.

Overall Experience8.6

General sentiment is very positive with some isolated issues.

Xemmyann

Solo Traveller · Jun 2026

Liked:Clean, easy to check in

Disliked:I have nothing negative to say about this place! Always been good to me!

via Nuitee

Donald

Couple · Jun 2026

POOR

Liked:Checking in was cordial and processed my reservation well. Checked in Friday afternoon and checked out Monday morning.

Disliked:Room was not serviced by service personnel during our entire stay. Had to contact personnel for towels and informed them that service of room was not completed at all. Shower leaked onto bathroom floor every time we showered. I prepaid the hotel costs on Priceline and was still charged an additional $100.00 after I got home. No explanation of what the charge was for.

via Nuitee

Joyce

Solo Traveller · Jun 2026

The hotel hass excellent customer service.

Liked:The customer service was excellent.

Disliked:I like everything.

via Nuitee

Brewbaker

Couples · Jun 2026

Acceptable choice for an airport hotel

Liked:We stayed here for two nights while visiting Portland. By the standards of airport chain hotels, this is an acceptable choice. It is very similar to thousands of other chain hotels and operates on a low budget, but it’s obvious that the family who operates it cares about their work. It feels like the managers were always visible and active in the lobby/breakfast area. At least during our stay, they were not absentee owners, which sets this hotel apart a bit from its competition. They seemed to care. The room was fine. It was clean and offered what you need. Everything worked, and parking was adequate. The breakfast is nothing fancy, but offers the usual waffle griddles, yogurt, fruit juice, and so on. A big shopping mall is next door. Otherwise, Portland is not that big, so it’s only about 15-minute drive to downtown or anywhere else. Don’t expect anything fancy or memorable, but this is a perfectly acceptable choice.

via tripadvisor

Location

How to Find Us

80 John Roberts Rd., South Portland, Maine, 04106

South Portland · US

1-207-7723838

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. </li><li>Contactless check-out is available.</li> </ul>

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