Name: Hilton Sorrento Palace
Address: Via S. Antonio 13, Sorrento, 80067
Rating: 8.8

Hilton Sorrento Palace | Member Rates | Dyme

WiFi availablePaid WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Sorrento, it

Breathtaking Views and Luxury Accommodations

Spectacular Swimming Pools and Executive Club Lounge

Delicious Dining Options and Convenient Location

Experience the beauty of the Bay of Naples and Sorrento at Hilton Sorrento Palace. Indulge in elegant rooms, refreshing pools, and exquisite dining. Book your stay now to create unforgettable memories.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

8.8

Excellent

1,022 reviews

Highlights

+Great location
+Helpfulness of staff
+Breathtaking views
+Clean and comfortable rooms
+Excellent breakfast

Could Improve

–Basic room décor
–Poor sound insulation in some rooms
–Parking charges apply
–Mixed feedback on room views

Cleanliness9.1

Guests frequently commend the cleanliness of the hotel.

Service8.8

Overall service is highly rated, with polite and friendly staff.

Location9.3

The hotel's location is praised for its proximity and beautiful views.

Room Quality8.4

Room quality is seen as decent, though some found rooms a bit basic.

Amenities8.3

Amenities were generally satisfactory, though assessments vary.

Value for Money8.7

Mixed feelings on value, especially concerning room views.

Food and Beverage8.8

Breakfast and dining options are generally well received.

Overall Experience9.1

Many guests express a memorable and positive overall experience.

I1356ELanaa

Family · Jul 2026

Great Location Spacious Rooms

Liked:We stayed in the Sea view Jr Suites…Amazing spacious rooms with the view of the sea nice furnishing modern restrooms bathtub standup shower double sinks big closet. Great location to Sorrento center where there’s lots of shops, and restaurants. 10 to 15 minute walk from hotel to the city center. Staff was professional, courteous and helpful. Room was nice and cool! They had several restaurants on site at the hotel. The grill was amazing. Great BBQ steaks, lamb chop. Etc. for breakfast they had a big buffet area was huge and they even had a food section for children.Great experience overall definitely returning to this hotel again!

via tripadvisor

Connecticut814

Family · Jul 2026

Good but could use some improvements.

Liked:This was our second stay at this hotel. On the positive side, we found the room to be clean, spacious, and comfortable. We had a garden view room and really enjoyed the private patio and the high ceilings. As many other reviewers have mentioned, the breakfast is exceptional. The selection is outstanding, and the views from the breakfast area are absolutely beautiful. There are, however, several areas where the hotel could improve. First, our bathtub had an extremely slow drain—to the point where it essentially didn't drain at all. That is something housekeeping SHOULD have noticed while cleaning the tub (?), but unfortunately it wasn't addressed. Minor maintenance issues happen, but I shouldn't be standing in several inches of water while showering at a hotel charging €550 per night. Second, as many other guests have noted (and as we did during our previous stay), I still don't understand why the pool closes at 7:00 p.m. Most of our tours didn't end until around that time, making it impossible to enjoy the pool after a day of sightseeing. For a resort at this price point, those hours are simply too restrictive. Finally, I raised this same concern years ago, and nothing has changed, which suggests that guest feedback isn't being acted upon. The fitness center has just one treadmill. While I was using it, other guests were waiting, which made me feel rushed to finish my workout. There is really no reason a hotel charging over €500 per night should have only one treadmill, especially when airport hotels costing a fraction of the price often have several. The air conditioning in the fitness center also wasn't working well, making it uncomfortable to exercise. These may seem like small details, but at this price point they matter. One additional improvement would be to offer a shuttle to and from town. The hotel is far enough away that taking a taxi is often the only practical option after a long day, and the minimum fare is €20 each way. Those transportation costs add up quickly, and a complimentary shuttle would be a welcome amenity for guests. Overall, we enjoyed many aspects of our stay, particularly the room and the outstanding breakfast. However, for the rates this hotel charges, I expected better attention to maintenance, amenities, and guest convenience—especially when these same concerns have been raised by guests for years without apparent improvement.

via tripadvisor

Vicky

Couple · Jul 2026

Absolutely fabulous! We had the best time! Would 100% recommend.

Liked:The property was very luxurious.

Disliked:The executive bar being far away from the pool.

via Nuitee

Vicky

Couple · Jul 2026

The best stay ever!

Liked:Everything.

Disliked:There wasn’t anything we didn’t like!

via Nuitee

Location

How to Find Us

Via S. Antonio 13

Sorrento · it

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Swimming pool: Closed from Sun, Nov 1, 2026 until Wed, Mar 31, 2027 Swimming pool: Closed from Wed, Apr 1, 2026 until Sat, Oct 31, 2026 Swimming pool: Closed from Thu, Apr 1, 2027 until Sun, Oct 31, 2027 A deposit may be required at the property.

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