Holiday Inn Express Somerset by IHG

Several mentions of cleanliness but also complaints about the pool and overall upkeep, leading to a slightly lower score.

Positive feedback on helpful and friendly staff was noted, indicating a strong service standard.

Easy access off the turnpike was highlighted, making the location a strong point.

Rooms were spacious and clean, contributing to a positive perception despite some complaints.

Complaints regarding the pool and missing items impacted the overall rating of amenities, leading to a lower score.

While some found the price high, overall sentiment suggests reasonable value for the quality.

Breakfast options were well-received, though there were some mixed sentiments about coffee quality.

Despite some negative experiences, the majority of feedback indicates a generally favorable stay.