Singapore · sg
JEN Singapore Orchardgateway by Shangri-La
8.7
Excellent8,785 reviews
JEN SINGAPORE ORCHARDGATEWAY BY SHANGRI-LA
Singapore · sg
Check-in / Check-out
From 03:00 PM · Until 12:00 PM
Classification
4-Star Hotel
Amenities
WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning
Location
Singapore, sg
Walkability
Panoramic City Views
Enjoy breathtaking vistas of the city skyline from our rooftop space and infinity-edged pool.
Convenient Location
Located in the heart of Orchard Road, with easy access to public transport and nearby shopping and entertainment areas.
Modern Amenities
With free WiFi, fully air-conditioned rooms, and a fitness centre, we ensure a comfortable stay for all guests.
To book your stay at JEN Singapore Orchardgateway by Shangri-La and experience the best of Singapore, visit our website now!
Neighbourhood
An underground Mass Rapid Transit (MRT) station on the North South Line, providing convenient access to Orchard Road.
A popular bakery known for its artisanal sourdough breads, croissants, and coffee.
A popular conveyor belt sushi restaurant offering a wide variety of fresh sushi and Japanese dishes.
A popular all-day breakfast spot offering international breakfast dishes in a stylish setting.
A large food court offering a wide array of local Singaporean and Asian dishes from various stalls.
A historic hilltop park with lush greenery, ancient trees, and various historical gardens and artifacts.
An observation deck on the 56th floor of ION Orchard, offering panoramic views of Singapore's cityscape.
A charming conservation area featuring beautifully preserved Peranakan shophouses and a glimpse into Singapore's architectural heritage.
A luxury shopping mall featuring high-end international brands, dining options, and an observation deck.
A popular shopping mall offering a wide range of fashion, lifestyle, and dining options for a younger demographic.
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FAQs
Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.
Yes, the hotel offers swimming pool, fitness center for guests.
Yes, parking is available. Contact the hotel directly for current rates.
Yes, complimentary Wi-Fi is available throughout the hotel.
Yes, the hotel has an on-site restaurant for guests.
The nearest station is Somerset MRT Station, 1 min walk from the hotel.
No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.
Sustainability
Every booking through Dyme directly funds clean energy infrastructure.
Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.
Location
Policies
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Please note that the swimming pool's operating hours are from 06:00 to 23:00. A deposit may be required at the property.
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Accommodations
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Guest Reviews
Excellent
8,785 reviews
Highlights
Could Improve
Rooms were spacious and clean; however, some comments on room quality indicate dated designs.
Staff provided excellent service, including special touches for guests celebrating anniversaries.
Fantastic location with easy access to MRT and proximity to shopping and attractions.
Rooms are comfortable and soundproofed; some guests mentioned average room conditions.
Great amenities including a rooftop pool and varied breakfast, but some comments suggest areas for improvement.
Perceived as a bit expensive but overall offers a good experience for its price point.
Breakfast praised for variety and quality, though some specific preferences were noted.
Overall positive experience with memorable highlights and excellent staff interaction.
Kristian
Solo Traveller · Jun 2026
Comfortable but Overpriced
via Nuitee
Judith
Solo Traveller · Jun 2026
A very comfortable hotel with a spectacular pool area.
via Nuitee
Bikash
Solo Traveller · Jun 2026
via Nuitee
Janene
Couple · Jun 2026
Wonderful staff, great breakfast in a really good location.
via Nuitee
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