Singapore · SG

Hotel Waterloo Singapore - Handwritten Collection

Name: Hotel Waterloo Singapore - Handwritten Collection
Address: 78 Waterloo Street, Singapore, 189870

WiFi availableFree WiFiParkingAccessible parkingParking garageRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Singapore, SG

Experience the perfect blend of luxury and comfort at Hotel Waterloo Singapore - Handwritten Collection.

Outdoor Oasis

Unwind in our stunning outdoor swimming pool, surrounded by lush greenery that provides a tranquil escape from the bustling city.

Culinary Delights

Savor a delectable buffet, continental, or American breakfast at our on-site restaurant and bar, offering a delightful start to your day.

Prime Location

Situated just steps away from popular attractions like City Hall MRT Station, Bugis Street, and the Singapore Art Museum, explore the vibrant heart of the city with ease.

Whether for business or leisure, your ideal getaway awaits. Book your stay at Hotel Waterloo Singapore now!

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Location

How to Find Us

78 Waterloo Street

Singapore · SG

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

In accordance with Hotel Licensing and Government regulations, guests are required to present a physical Singapore NRIC or a physical passport upon check-in. Please note that other forms of identification – such as Digital Singpass ID, work passes (Work Permit, Special Pass, Employment Pass), long-term passes, students pass, driving licenses and any other form of membership cards are strictly not accepted for registration purposes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Singapore · SG

Hotel Waterloo Singapore - Handwritten Collection

WiFi availableFree WiFiParkingAccessible parkingParking garageRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Singapore, SG

Experience the perfect blend of luxury and comfort at Hotel Waterloo Singapore - Handwritten Collection.

Outdoor Oasis

Unwind in our stunning outdoor swimming pool, surrounded by lush greenery that provides a tranquil escape from the bustling city.

Culinary Delights

Savor a delectable buffet, continental, or American breakfast at our on-site restaurant and bar, offering a delightful start to your day.

Prime Location

Situated just steps away from popular attractions like City Hall MRT Station, Bugis Street, and the Singapore Art Museum, explore the vibrant heart of the city with ease.

Whether for business or leisure, your ideal getaway awaits. Book your stay at Hotel Waterloo Singapore now!

Loading rooms and rates...

Guest Reviews

What Guests Say

8.8

Excellent

1,058 reviews

Highlights

+Very clean, modern rooms
+Attentive and professional staff (named staff praised)
+Excellent, central location near MRT
+Family-friendly (connecting rooms, pool, kids enjoyed)
+Innovative in-room tech (AI control box) and robot delivery
+Unlimited filtered drinking water provided
+Good value for money
+Good WiFi

Could Improve

–Rooms are small/tight
–No changing room mentioned
–Fitness centre is claustrophobic/small
–Paid breakfast buffet can be crowded with limited space/options

Cleanliness1.0

Multiple reviewers call the rooms 'very clean' and modern; housekeeping and bedding praised.

Service1.0

Staff repeatedly described as very good, attentive and professional (specific praise for Michael and helpful team).

Location1.0

Excellent, very convenient location — immediate access to Bencoolen MRT and within walking distance of Bras Basah/Bugis and nearby attractions.

Room Quality1.0

Mixed: rooms are modern and clean but several guests note rooms are small/tight; complaints include limited space and lack of a changing room and a claustrophobic fitness centre.

Amenities1.0

Positive amenities mentioned: pool with towels provided, in-room AI control box, robot delivery, unlimited filtered drinking water; family-friendly touches.

Value for Money1.0

Several guests explicitly note good value for money and recommend the hotel as affordable for its location and features.

Food and Beverage1.0

Mixed to negative: while some families enjoyed the breakfast spread (Western and Asian options), others found the paid buffet crowded with limited space and choices, detracting from the experience.

Overall Experience1.0

Overall mixed: strengths in service, location and cleanliness but significant drawbacks (small rooms, crowded breakfast, limited gym space) reduce the overall score.

Leonie

Couple · Sep 2026

Disappointed. Did not live up to expectations presented in advertising.

Liked:Proximity to train station

Disliked:Very small rooms. Bathroom sink in main area. Nowhere to relax/ bar area was in reception. Staff were very inexperienced.

via Nuitee

Natálie

Couple · Sep 2026

Modern, clean and fun

Liked:I was amazed by hotel Waterloo. They decorated our room for our honeymoon which we really appreciated and found cute. You can control the room with your voice, which was added fun to our trip. The room was clean and had enough space for our 2 nights stay. Breakfast was nice and a great selection and there was even warm soy milk which is a rarity that you get warm alternative milk. Staff was really nice and attentive. Pool was great as well. Everyting was clean and organized. I can fully recommend.

via Nuitee

MARCIA

Solo Traveller · Sep 2026

Excellent value for money.

Liked:Great location, friendly staff, excellent value for money, and delicious food, both at breakfast and on the executive dinner menu.

Disliked:Nothing

via Nuitee

Divya

Solo Traveller · Sep 2026

Liked:Breakfast menu was brilliant. My family had lots of variety to choose and quality was amazingly good. Room were remarkably clean Staff were very friendly Beautiful interior Perfect location to walk places.

Disliked:Taxi pick up location was not proper on map. It was creating confusion

via Nuitee

Location

How to Find Us

78 Waterloo Street

Singapore · SG

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.