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Montigo Resorts, Somerset

Shepton Mallet · GB

Montigo Resorts, Somerset

7.6
Very Good648 reviews
  1. Hotel Collection
  2. /Hotels in Shepton Mallet
  3. /Montigo Resorts, Somerset
WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Shepton Mallet, GB

Luxurious Accommodation

At Charlton, we offer more than just a place to stay - we provide an unforgettable experience. Our boutique accommodation, nestled in the English countryside, boasts a unique blend of Tudor and Victorian architecture that exudes charm and character. Each of our twenty-eight rooms is thoughtfully designed to offer a one-of-a-kind stay, ensuring that every guest feels special and well taken care of.

Revitalizing Spa and Dining

Indulge in ultimate relaxation at our thermal spa, where you can enjoy a bamboo-cane massage or unwind in an antique roll-top bath. After a day of exploring Somerset, treat yourself to a delectable dining experience at one of our three restaurants, all set amidst wisteria-strewn walls. Whether you're seeking hydrotherapy or a culinary delight, Charlton has everything you need to rejuvenate your body and soul.

Modern Amenities and Comfort

Experience the pinnacle of comfort in our rooms, complete with advanced refreshment and entertainment facilities. From plant-powered bathroom essentials to sumptuous ergonomic mattresses, we ensure that every detail is taken care of to guarantee you a restful night's sleep. Immerse yourself in luxury and tranquility at Charlton - your perfect escape awaits.

Book now to elevate your stay at Charlton and discover the unparalleled charm of our boutique hotel.

Loading rooms and rates...

Location

How to Find Us

Shepton Mallet Nr Glastonbury

Shepton Mallet · GB

+44 1749 717751

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that the there is a strict age restriction for the spa and only children aged over 18 years of age are able to use the spa. Guests can receive discounted entry to the Health Club and Spa for GBP 30 per person, per night. Please note that the property doesn't allow dogs over 10 kilos, and there is a £50.00 charge. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.6

Very Good

648 reviews

Highlights

  • +Facilities and room quality
  • +Beautiful location

Could Improve

  • –Staff service issues
  • –Food pricing and service delays
Cleanliness6.8

The bathroom was very tired, and some areas looked grubby.

Service7.8

Some staff acted like customers were an inconvenience, but there were also mentions of friendly staff.

Location8.3

The building is beautiful and in a lovely location.

Room Quality8.3

The room was very nice, comfortable, and spacious.

Amenities7.8

Facilities and spa access were appreciated, though the hotel itself needs a facelift.

Value for Money6.8

Food prices were considered extortionate for basic pub food.

Food and Beverage6.8

Breakfast service was a disaster with long waits and shortages.

Overall Experience7.8

There were a mix of positive and negative experiences, leading to a middling overall experience.

Nicholas

Couple · Sep 2026

7

Lovely stay

Liked:Lovely stay

via Nuitee

Tracy

Extended Group · Sep 2026

7
Liked:we had a lovely room and terrace , food was good and staff attentive.
Disliked:couple of hicups,no hot water one morning ,showers in spa out of action , ice maker not working .could have been a bit mote attention to areas such as cutting grass.But nice stay overall.

via Nuitee

Sue

Family With Children · Sep 2026

8

Nice hotel in a good location but all leisure facilities are charged as extras

Liked:The room was large and the beds comfortable. The room also had a private terrace with a seating area which was nice as the weather was good.
Disliked:To use any of the leisure facilities there was an extra charge of £25 per person which wasn't too clear on the Booking.com details. Even to play tennis was £25 to hire the equipment which is very expensive compared to other hotels.

via Nuitee

Darshini

Extended Group · Sep 2026

7

Staff members were good especially Yaya

Liked:Clean and easy
Disliked:Bar and restaurant service poor

via Nuitee

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