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Extended Stay America Suites - Dallas - Plano

Shepton · US

Extended Stay America Suites - Dallas - Plano

7
Very Good255 reviews
  1. Hotel Collection
  2. /Hotels in Shepton
  3. /Extended Stay America Suites - Dallas - Plano
WiFi availableFree WiFiParkingFree ParkingPrivate parkingSwimming pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

2-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Shepton, US

Extended Stay America Dallas-Plano is your ideal choice for long stays in Plano. Each room comes with a fully equipped kitchen, perfect for your extended visit.

Convenience at Your Fingertips: Enjoy complimentary WiFi, grab-and-go breakfast, and a 24-hour front desk for your convenience.

Home-like Comfort: Cook your favorite meals with the in-room stovetop, microwave, and fridge. You'll also appreciate the laundry facilities, ironing amenities, and plush bedding provided.

Explore Nearby Attractions: Located close to Legacy Business Park, Dr Pepper Ballpark, and FC Dallas Stadium, there's plenty to see and do near the hotel.

Book now for a comfortable and convenient extended stay experience at Extended Stay America Dallas-Plano.

Loading rooms and rates...

Location

How to Find Us

2900 North Dallas Parkway

Shepton · US

+1 972-596-9966

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only. A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.0

Very Good

255 reviews

Highlights

  • +Location
  • +Pet-friendly

Could Improve

  • –Cleanliness issues
  • –Poor service
  • –Unsatisfactory breakfast
Cleanliness5.1

Multiple reviews indicated filthy rooms and strong odors, leading to a lower score.

Service7.5

Mixed reviews on staff friendliness, with some negative experiences impacting the rating.

Location9.1

Several guests highlighted the convenient location near restaurants and stores.

Room Quality7.0

Comments about outdated rooms and inconsistent maintenance contributed to the score.

Amenities6.6

Several issues reported with amenities, including a closed pool and unclean facilities.

Value for Money8.0

Value perception was average due to mixed feedback about cleanliness and service.

Food and Beverage5.6

Breakfast quality was a common point of critique among reviewers.

Overall Experience7.0

Overall experiences varied widely, with many stating they wouldn't return.

Adelia

Family With Children · Aug 2026

1

Disappointed with my stay and requesting a partial refund since the amenities listed in the descript

Liked:Nothing
Disliked:Very disappointed with our stay. The pool was not working, the rooms were not clean, and there were no early check-ins available even though we were told we were waiting for housekeeping to finish cleaning the rooms once they became available. The overall cleanliness was unacceptable, and to make matters worse, there was no breakfast provided. Unfortunately, our experience did not meet expectations, and I would not recommend staying here.

via Nuitee

NITIN

Family With Children · Aug 2026

8
Liked:Property is good to stay for a longer duration as the inroom kitchen is good and staff provided basic cooking utensils and plate. The staff are courteous and we had to extend our stay a little longer which they did. The morning breakfast is minimal with granolas, tea, coffee, muffins and snack bars but at this price it was totally fine. Each floor had laundary facility that was very convenient. The localtion is great as it is walkable distance to many important areas. The best way to commute is still getting uber and lyft. Overall we had a good confortable stay.
Disliked:Some of the laundry machines are bit old but they had a renovation project going on so they will address this issue as well.

via Nuitee

Kavon

Couple · Jul 2026

1

Don’t book guys, I went there they said they had no more rooms available, then couldn’t get a refund

Liked:It was horrible
Disliked:Horrible

via Nuitee

Jeremy

Couple · Jul 2026

1
Liked:Hotel experience has not been great! I reserved a hotel with booking.com 1st issue Debit card scammed after reserving hotel had to dispute 300 dollars worth of charges and get new card 2nd issue Hotel called me day of reservation to tell me no suites available due to remodel starting this weekend for me Ellen and her mom who is disabled. They help me find a hotel in their chain in Richarsdson, I said I prefer the suite so Ellen’s mom has room to move around, Ok we found a hotel for you and it is 20 minutes away with a suite , great thanks ! After I paid for hotel! Little did they mention no elevator! So granny had to walk up 15 stairs to get to room ! Then lady at desk says if you want extra towels it around 2 dollars for them lol what! Get to the room it’s a suite full working kitchen great No dishes, No Coffee Pot no Sheets for pull out bed lol Just terrible all around !

via Nuitee

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