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1-218-GET-DYME (1-218-438-3963)
hello@dyme.earth
#593, 1401 Lavaca Street, Austin, TX 78701.
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The Portman Ritz-Carlton, Shanghai

Shanghai · CN

The Portman Ritz-Carlton, Shanghai

8.8
Excellent196 reviews
  1. Hotel Collection
  2. /Hotels in Shanghai
  3. /The Portman Ritz-Carlton, Shanghai
Wheelchair accessible parkingParking (limited spaces)Self parking (surcharge)Wheelchair-accessible van parkingWheelchair-accessible on-site restaurantHealth or beauty spa nearby

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, Health or beauty spa nearby, Express check-out, Electric car charging station, Comprehensive recycling policy, No single-use plastic stirrers

Location

Shanghai, CN

Walkability

92
Walk

Experience the epitome of luxury at The Portman Ritz-Carlton, Shanghai, where contemporary elegance meets the vibrant pulse of the city.

Recreational Delights

Unwind in our stunning outdoor pool or invigorate yourself in the indoor pool and hot tub. Whether it’s a leisurely swim or relaxing moments in the sun, our recreational facilities cater to every whim.

Culinary Excellence

Savor international cuisine at Portman's, or grab a quick coffee at our café. With 24-hour room service and full breakfast options on weekends, culinary delights await at any hour.

Event and Business Facilities

Planning a meeting or special event? Enjoy over 60,000 square feet of flexible space, including a grand conference center and 11 meeting rooms, equipped with everything you need for a flawless experience.

Book your stay today and experience Shanghai like never before!

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 02:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at The Portman Ritz-Carlton, Shanghai

LowHigh
High Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai, Shanghai, 200040

Shanghai · CN

86-21-62798888

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>No pets and no service animals are allowed at this property. </li><li>A car is recommended for transportation to and from this property. </li><li>Parking height restrictions apply. </li> </ul>

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THE PORTMAN RITZ-CARLTON, SHANGHAI

Guest Reviews

What Guests Say

8.8

Excellent

196 reviews

Highlights

  • +Impeccable service
  • +Great location
  • +Friendly and professional staff

Could Improve

  • –Limited WiFi access to international sites
  • –Walkability to some attractions may be an issue
Cleanliness9.0

The housekeeping service was noted as exceptional and kept everything immaculate.

Service9.4

Staff were consistently warm, attentive, and provided impeccable service throughout the stay.

Location9.0

The hotel is perfectly situated in the city center, despite some walkability concerns.

Room Quality8.6

Rooms were described as big and comfy, delivering a quality experience.

Amenities8.8

The gym was noted as professional grade and open 24 hours.

Value for Money8.4

Overall value aligns with the quality expected from a luxury hotel.

Food and Beverage8.6

Wide variety of food and beverages available, contributing to the luxury experience.

Overall Experience8.7

Guests consistently reported the stay exceeded expectations and was memorable.

SvenZH

Business · Mar 2026

10

Very convenient location and outstanding club lounge

Liked:I stayed one night at The Ritz-Carlton Portman in Shanghai and had a really great stay. The location is extremely convenient, with plenty of shops and restaurants in the immediate area. The building itself is older, but at least the room I stayed in appeared to have been renovated fairly recently. The room was relatively large and the bathroom spacious as well. I booked club lounge access and it was definitely worth it. The lounge itself is located on the 43rd floor, while the club rooms are on the floors above and below, all connected by an internal staircase. This means you can easily move between the club floors and the lounge without using the elevator, which almost makes it feel like a hotel within the hotel. The staff spoke excellent English and were extremely friendly throughout the stay. The quality of the food in the lounge was very good, with a nice selection offered during afternoon tea, evening service and breakfast, along with several wines and other drinks. The gym is large and very well maintained. The machines are not the newest models, but everything is in great condition. There is also both an indoor and an outdoor pool. Overall, I found the value to be very good for what was offered and would definitely stay here again.

via tripadvisor

amaz2026

Business · Jan 2026

10

My Favourite Shanghai Hotel.

Liked:Definitely my favourite hotel in Shanghai. It has it all: great location, excellent service, very tasty food, luxurious accommodations. Overall, unbeatable value for money.

via tripadvisor

brucefW3242TS

Family · Jan 2026

10

Enjoyable stay

Liked:We stayed for 5 days at the Portman Ritz Carlton and enjoyed our stay! Special thanks to our room attendant Yang! Also all of the girls on the 43rd floor provided excellent service!

via tripadvisor

E683OCtarac

Solo Travel · Jan 2026

10

Wonderful experience with very kind staff

Liked:I have had such a pleasant experience here at the Portman Ritz-Carlton. The staff has been so incredibly kind and helpful my entire stay. My boyfriend needed to go out of town for a few days and Audrey Yan from the front desk gave him her card and said to let her know if I needed anything at all. Also my room attendant Fanny made a beautiful bouquet out of pipe cleaners and had them sent to my room. They treat their guests so well <3

via tripadvisor