The Portman Ritz-Carlton, Shanghai | Member Rates

Name: The Portman Ritz-Carlton, Shanghai
Address: Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai, Shanghai, 200040, Shanghai, 200040
Telephone: 86-21-62798888
Rating: 8.8

The Portman Ritz-Carlton, Shanghai | Member Rates | Dyme

Wheelchair accessible parkingParking (limited spaces)Self parking (surcharge)Wheelchair-accessible van parkingWheelchair-accessible on-site restaurantHealth or beauty spa nearby

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, Health or beauty spa nearby, Express check-out, Electric car charging station, Comprehensive recycling policy, No single-use plastic stirrers

Location

Shanghai, CN

Walkability

Walk

Experience the epitome of luxury at The Portman Ritz-Carlton, Shanghai, where contemporary elegance meets the vibrant pulse of the city.

Recreational Delights

Unwind in our stunning outdoor pool or invigorate yourself in the indoor pool and hot tub. Whether it’s a leisurely swim or relaxing moments in the sun, our recreational facilities cater to every whim.

Culinary Excellence

Savor international cuisine at Portman's, or grab a quick coffee at our café. With 24-hour room service and full breakfast options on weekends, culinary delights await at any hour.

Event and Business Facilities

Planning a meeting or special event? Enjoy over 60,000 square feet of flexible space, including a grand conference center and 11 meeting rooms, equipped with everything you need for a flawless experience.

Book your stay today and experience Shanghai like never before!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.8

Excellent

196 reviews

Highlights

+Impeccable service
+Great location
+Friendly and professional staff

Could Improve

–Limited WiFi access to international sites
–Walkability to some attractions may be an issue

Cleanliness9.0

The housekeeping service was noted as exceptional and kept everything immaculate.

Service9.4

Staff were consistently warm, attentive, and provided impeccable service throughout the stay.

Location9.0

The hotel is perfectly situated in the city center, despite some walkability concerns.

Room Quality8.6

Rooms were described as big and comfy, delivering a quality experience.

Amenities8.8

The gym was noted as professional grade and open 24 hours.

Value for Money8.4

Overall value aligns with the quality expected from a luxury hotel.

Food and Beverage8.6

Wide variety of food and beverages available, contributing to the luxury experience.

Overall Experience8.7

Guests consistently reported the stay exceeded expectations and was memorable.

471yinc

Friends Getaway · Mar 2026

Great Stay at Portman Ritz Shanghai

Liked:Very comfortable stay at the Portman Ritz - staff very very attentive and always avaliable. Special mention for the concierge and front desk staff serene, Corinna, Richard and John. They went the extra mile to make our stay very comfortable- with Serena even reaching out daily via WeChat to ask if they could extend assistance. Ricahrd and John helped us so much with our ever important Taoboa deliveries and recommendations of where to shop eat and massage. It was also such a treat to have met Marry most mornings when we went down for breakfast- Great service - non intrusive and she was so amused about my concoction of lemon infused water and red tea. Look forward to returning.

via tripadvisor

shadyinthehouse

Family · Mar 2026

A stay where every detail feels personal…

Liked:It was truly a pleasure staying at The Portman Ritz-Carlton Shanghai. From the moment we arrived, the experience was exceptional, the limo service and thoughtful welcome refreshments immediately made us feel pampered and at ease. We especially loved the Club access experience. From a seamless check-in to dining at the Club Lounge, every detail was carefully curated. The local-themed amenities and the thoughtful turndown service, including placing a floor mat with slippers for us, were such lovely touches. My daughter absolutely adored the Ritz Kids amenities and the hand-folded puppy, it truly made her stay extra special. The housekeeping team also went above and beyond; they were incredibly observant and even provided a bookmark for my husband’s book, which we deeply appreciated. We also enjoyed the wonderful atmosphere at the Ritz Lounge, elegant yet welcoming. A heartfelt thank you to the amazing team who took such great care of us- Kimmie, Sophia, Fanny, Eelim, and Ali from the Club Lounge. You all made our first trip to Shanghai truly memorable.

via tripadvisor

iTravel-A2Z

Friends Getaway · Mar 2026

I wouldn’t return here, nor would recommend this hotel

Liked:Just back from a 3-day stay at the PRC. Whilst there is nothing majorly wrong with this hotel, it’s one I would not recommend or return to. It’s a business hotel, not one made for leisure travellers, and there is no getting away from this. As such, this has impact on a number of different things. Also, it’s an old hotel, and it shows, from the rooms, with really old window frames that let draft in, to the common areas, the carpets, the indoor pool, etc. I guess it is mainted as well as they can, but it doesn’t scream luxury, nor style and had no wow factor at all. The hotel is as busy as a train station with lots and lots of business clients coming and going, it has no real lobby area, probably 10 seats scattered across the ground floor (no where to sit after checking out, other than for a few seats), the entrance is small, shops inside the hotel on either side of the corridor mean it feels like a small mall, not a hotel, and the space they take is taken away from the space hotel guests could use. There is a small checking in counter, with a concierge next to it, and clearly they have no space to store luggage at the back, so the checking in area is filled with luggage left around from guests awaiting to check in and those who have already checked out. The breakfast room is quite big, if with very low ceiling, so it feels cramped, but it’s ok, not great, just ok. Choice at breakfast is good, excpet for more traditional fare like cheese and cold cuts (selection is small and not very high quality). Everything else is quite good, especially the pastry section. Breakfast is a busy affair, frantically busy in fact with business people rushing around, so again it doesn’t feel relaxing nor luxury in the slightest. We tried a buffet lunch which was really below par for such an establishment: not much choice (especially Western food) and often low average in terms of quality. Nothing was great or exceptional. The room itself was ok, feeling old, but clean, I’d say comparable to a 4 star hotel in Asia, so again nothing to remember there. We tried the pool, which is genuinely old, with old loungers and the water claimed to be 29C was actually rather cold, so on a day when in Shanghai was 10C we chose not to go in. We booked through Private Upgrades (which were great), but while the hotel agreed to a late check out, they failed to remind us about the US Dollar credit the room came with, then when we use the credit, they ignored it at check out and I was charged for a lunch we had, which should have been covered by the room credit. We had a late flight and were tired, so we wnated to spend longer sat relaxing at the hotel before heading to the airport for a 2.30 am flight, but we only found 2 seats near the door given there is no common space at all at the hotel. It was cold and drafty near the door so we ended up going to the airport 5 hours early, amd stayed at a lounge there. I will not return to this hotel. A city like Shanghai has such an incredible choice of modern hotels to choose from, often even cheaper, so it’s not a hotelwe would recommend.

via tripadvisor

jhoyb793

Family · Mar 2026

All is okay to tumps up

Liked:Everything here is nice the accommodations and the people in the hotel was great.live to be back here

via tripadvisor

FAQs

Common Questions

Check-in is from 02:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at The Portman Ritz-Carlton, Shanghai

LowHigh

High Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai, Shanghai, 200040

Shanghai · CN

86-21-62798888

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>No pets and no service animals are allowed at this property. </li><li>A car is recommended for transportation to and from this property. </li><li>Parking height restrictions apply. </li> </ul>

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