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The Portman Ritz-Carlton Shanghai

Shanghai · cn

The Portman Ritz-Carlton Shanghai

8.9
Excellent600 reviews
  1. Hotel Collection
  2. /Hotels in Shanghai
  3. /The Portman Ritz-Carlton Shanghai
Covered parkingRestaurantSwimming poolAccess to nearby indoor poolAccess to nearby outdoor poolIndoor/outdoor pool

Check-in / Check-out

From 02:00 PM · Until 12:30 PM

Classification

5-Star Hotel

Amenities

Fitness facilities (surcharge), Non-smoking rooms, Air conditioning, Swimming pool, Restaurant, Room service

Location

Shanghai, cn

Walkability

92
Walk

Luxurious Accommodation and Fine Service

The Portman Ritz-Carlton, Shanghai offers luxurious accommodation with modern Chinese décor and stunning panoramic views of the Shanghai skyline. The attentive service provided ensures a comfortable and memorable stay for all guests.

State-of-the-Art Health Club and Dining Options

Guests can enjoy access to the Ritz-Carlton Fitness Centre, featuring both indoor and outdoor pools, a gym, and spa facilities for ultimate relaxation. Additionally, the hotel boasts two dining options, including Portman’s restaurant serving creatively crafted dishes and the Ritz bar & lounge for classic cocktails in a sophisticated setting.

Ideal Location for Shopping and Sightseeing

Conveniently situated along West Nanjing Road, guests have easy access to shopping, entertainment, and cultural attractions. With nearby subway stations and iconic landmarks like the Bund within a short drive, exploring Shanghai is effortless.

Book your stay at The Portman Ritz-Carlton, Shanghai for a luxurious and convenient experience in the heart of the city.

Neighbourhood

What’s Nearby

West Nanjing Road Station

1 min walk

A major virtual interchange station for Shanghai Metro Lines 2, 12, and 13, providing extensive city access.

4

Jing'an Temple Station

8 min walk

An important metro station serving Lines 2, 7, and 14, offering convenient access to the historic Jing'an Temple and surrounding areas.

4

Jia Jia Tang Bao (Huanghe Road)

15 min walk

A famed local eatery known for its delicious soup dumplings (xiao long bao) and crab noodles, offering an authentic Shanghai dining experience.

4.3

Lost Heaven on the Bund

15 min drive

An upscale restaurant specializing in authentic Yunnanese cuisine, popular for its inviting atmosphere and unique blend of flavors from Southern China.

4.2

Mr & Mrs Bund-Modern Eatery by Paul Pairet

15 min drive

A modern French eatery on The Bund by a renowned chef, offering a classy yet relaxed dining experience with global French favorites and stunning views.

4.5

Jing'an Temple

8 min walk

An ancient Buddhist temple with a history of over 780 years, offering a serene escape amidst modern skyscrapers and glowing beautifully at night.

4.5

Plaza 66

3 min walk

An iconic luxury shopping mall on Nanjing West Road, home to numerous international flagship stores and high-end brands.

4.2

Jing'an Park

7 min walk

A tranquil urban park adjacent to Jing'an Temple, offering lush greenery, walking paths, and a peaceful environment in the bustling city center.

4.3

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 02:00 PM and check-out is by 12:30 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is West Nanjing Road Station, 1 min walk from the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at The Portman Ritz-Carlton Shanghai

LowHigh
High Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

1376 Nanjing Xi Road.

Shanghai · cn

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:30 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

Why Dyme

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Save up to 35%

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THE PORTMAN RITZ-CARLTON SHANGHAI

Guest Reviews

What Guests Say

8.9

Excellent

600 reviews

Highlights

  • +Helpful staff
  • +Great location
  • +Clean rooms
  • +Good food options

Could Improve

  • –Outdated room fittings
  • –High prices
  • –Limited amenities access
Cleanliness8.7

The rooms were clean and well apportioned, but the presence of outdated fittings and issues like a lack of a coffee machine contribute to a lower score.

Service9.7

Staff were very helpful and friendly, contributing significantly to the guests' positive experiences.

Location9.7

Many reviews highlighted the excellent location as a primary positive aspect.

Room Quality8.2

The rooms are noted as outdated and in need of renovation.

Amenities8.7

While the hotel has good amenities, some offerings, like the spa access, could be improved.

Value for Money8.2

Several reviews mentioned dissatisfaction with the pricing in relation to the quality of the accommodations.

Food and Beverage8.7

The breakfast buffet received positive feedback, though there were some complaints about variety and unavailable items.

Overall Experience9.7

Despite some negatives, guests generally enjoyed their experience and expressed intentions to return.

ILYAS

Solo Traveller · May 2026

10
Liked:Good location and view. Breakfast with very good choice.
Disliked:The only not convenient thing is deposit which is blocked and it will take time to return it.

via Nuitee

Wei

Family With Children · May 2026

10

My favorite hotel

Liked:Excellent location - very convenient to shops, restaurants, and subway stations; comfortable room with welcome fruit tray and great view; breakfast buffet had a very large selections;
Disliked:None

via Nuitee

ralph

Couple · Apr 2026

5

OK hotel

Liked:it was OK

via Nuitee

Ching Jung

Family With Children · Apr 2026

6

Overall it's good. Just eat your breakfast somewhere else and bring your own hair dryer.

Liked:The location of the hotel is good. It's at Jing An district, where a lot of the major attractions and shopping malls are. The services are good as well and the space of the rooms is just fine with a big-enough bathroom.
Disliked:Breakfast was not good as there were not a lot of choices and even the omelettes didn't taste good. And the hair dryer was the biggest disapointment - a 5-start hotel shouldn't have such a terrible hair dryer in 2026. First, it is the type that is permanently fixed inside a drawer, which forces you to stand in a specific spot in the bathroom just to dry your hair—there is zero flexibility. Second, it requires you to constantly hold down the power button for it to keep running. Super outdated. I know this hotel is old but keep up, please.

via Nuitee