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THE ONE Shanghai Downtown, Vignette Collection by IHG

Shanghai · CN

THE ONE Shanghai Downtown, Vignette Collection by IHG

8.8
Excellent530 reviews
  1. Hotel Collection
  2. /Hotels in Shanghai
  3. /THE ONE Shanghai Downtown, Vignette Collection by IHG
WiFi availableFree WiFiParkingAccessible parkingParking garageRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Shanghai, CN

Sophisticated European Art-Deco Design

Experience the elegance of European Art-Deco design at Kempinski The One Suites Hotel Shanghai Downtown. Admire the sophisticated interiors and stylish decor that create a luxurious atmosphere for your stay.

Luxurious Studios and Suites

Indulge in spacious studios and suites overlooking the stunning Shanghai skyline. Relax in the comfort of a well-appointed living room, enjoy entertainment on a flat-screen TV, and make use of modern amenities like an iPod dock and a fully equipped kitchen.

Convenient Location and Services

Located near West Nanjing Road and Huaihai Road, our hotel offers easy access to popular attractions and transportation. Take advantage of services like car rentals, day trips, and airport transfers to enhance your stay. Plus, enjoy delicious dining options including daily breakfast at Hotel Lobby Lounge.

Book now for an unforgettable stay at Kempinski The One Suites Hotel Shanghai Downtown.

Loading rooms and rates...

Location

How to Find Us

No. 601 Fengyang Road, Jing'an District

Shanghai · CN

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Car rentals and airport transfers are available. Requests have to be made at least 1 day in advance. Please be noticed that guests can only use the guest room for accommodations purposes and will not use any room or other area of the hotel for commercial use or film shooting. 为了持续提升服务品质,确保宾客在健身中心泳池的体验始终如一,泳池将在每个月的1日和15日进行例行的设备维护工作。在这段时间内,泳池将暂时关闭。我们对由此给您带来的不便深表歉意,并感谢您的理解与支持。 To continuously enhance our service quality and ensure a consistent experience for our guests at the swimming pool, the swimming pool will undergo routine equipment maintenance on the 1st and 15th of each month. During this period, the swimming pool will be temporarily closed. We sincerely apologize for any inconvenience this may cause and greatly appreciate your understanding and support.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.8

Excellent

530 reviews

Highlights

  • +Excellent location
  • +Exceptional service from staff

Could Improve

  • –Limited breakfast options
  • –Some amenities underwhelming
Cleanliness8.5

Some concerns about the breakfast area and details mentioned in the reviews.

Service9.3

Exceptional customer service highlighted in multiple reviews.

Location9.3

Consistently mentioned as excellent and strategic.

Room Quality8.9

Rooms are generally described as spacious with necessary amenities.

Amenities8.3

Some amenities like the gym received negative feedback; breakfast options were limited.

Value for Money8.8

Overall good, but some reviews mentioned outdated design considering the price.

Food and Beverage7.8

Breakfast options were frequently criticized for variety and quality.

Overall Experience9.3

Overall positive stay with significant praise for the location and service.

Joan

Couple · Sep 2026

9

Close to where our daughter lives

Liked:Central location and staff excellent

via Nuitee

306haniak

Family · Jul 2026

6

Ok experience

Liked:Location is very good. The hotel has a really good location. The rooms are large and spacious. The staff is nice and helpful. My problem is the cleanliness of the rooms. Hygiene is really bad. Our first room was not cleaned properly. We got a new room but this room was not very clean either. Dirty walls and cracks. The hotel needs renovation. The cabinets in the kitchen and toilet are old and falling apart. The shower doesn't work well. In general, the rooms need a proper renovation. Old and worn rooms.

via tripadvisor

Yew Lin

Couple · Jul 2026

10

Good stay, value for money.

Liked:The proximity to shopping belt and easy access to the metro stations. Hotel has in-room washer-dryer so we could do laundry. We need not pack too much as a result.
Disliked:Nil

via Nuitee

Zheng

Family With Children · Jun 2026

9
Liked:Amenities were great! Location is good too
Disliked:All is well. Definitely recommend this for people coming Shanghai

via Nuitee

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