Shanghai · CN

Okura Garden Hotel Shanghai

Name: Okura Garden Hotel Shanghai
Address: 58 Mao Ming Nan Lu, Shanghai, 200020
Telephone: +86 21 6415 1111
Rating: 8.7

8.7

Excellent1,129 reviews

WiFi availableFree WiFiParkingFree ParkingParking garageRestaurant

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Shanghai, CN

Luxurious Accommodation and Convenient Location

Okura Garden Hotel Shanghai offers a serene retreat within 7 acres of landscaped gardens, providing easy access to popular attractions like The Bund and People's Square. The spacious rooms feature Japanese-style prints, offering stunning views of the city or garden.

Top-Notch Facilities for Leisure and Business

Guests can unwind in the indoor pool, tennis court, or well-equipped gym, followed by a relaxing massage. The hotel also boasts a beauty salon, business centre, and tour desk for all your needs.

Culinary Delights and Refreshing Beverages

Indulge in a variety of international cuisines at the 5 on-site restaurants, including authentic Cantonese, Shanghainese, and Japanese options. Cap off your day with a drink at one of the 3 stylish bars offering a range of beverages.

Book your stay at Okura Garden Hotel Shanghai for a luxurious and memorable experience!

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Location

How to Find Us

58 Mao Ming Nan Lu

Shanghai · CN

+86 21 6415 1111

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas. In our continuous effort to provide our guests with a more comfortable accommodation experience, hotel will upgrade guest rooms on selected floors from Sep.1, 2026. Due to the renovation, you may experience noticeable noise during the following period: Mon. to Fri. 9:00 – 18:00, Sat. & Sun. 10:00 – 18:00. We sincerely apologize for any inconvenience and thank you for your kind understanding and cooperation. A deposit may be required at the property.

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Shanghai · CN

Okura Garden Hotel Shanghai

8.7

Excellent1,129 reviews

WiFi availableFree WiFiParkingFree ParkingParking garageRestaurant

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Shanghai, CN

Luxurious Accommodation and Convenient Location

Top-Notch Facilities for Leisure and Business

Guests can unwind in the indoor pool, tennis court, or well-equipped gym, followed by a relaxing massage. The hotel also boasts a beauty salon, business centre, and tour desk for all your needs.

Culinary Delights and Refreshing Beverages

Book your stay at Okura Garden Hotel Shanghai for a luxurious and memorable experience!

Loading rooms and rates...

Guest Reviews

What Guests Say

8.7

Excellent

1,129 reviews

Highlights

+Clean rooms
+Helpful staff
+Great location
+Quality breakfast

Could Improve

–Noise from renovation
–Some dated facilities
–Mixed service experiences

Cleanliness8.6

Reviews mentioned cleanliness positively with comments about tidy rooms.

Service8.8

Helpful & courteous staff were highlighted in several reviews, though some experiences were mixed.

Location9.1

Location was praised consistently across multiple reviews for convenience and surroundings.

Room Quality8.3

Some reviews mentioned the rooms as comfortable but noted some tiredness in decor.

Amenities8.6

Amenities like breakfast quality were appreciated; however, some lacking communal space.

Value for Money8.6

Standard quality for this hotel tier; good perceived value based on multiple indicators.

Food and Beverage9.1

Breakfast quality received strong positive feedback and contributed significantly to the experience.

Overall Experience8.8

Overall experience was generally positive, with a few criticisms balancing the high praise.

Family from Finlnd

Extended Group · Oct 2026

Nice hotel but with major renovation going one

Liked:The hotel has a lovely old-world charm and an excellent location. In fact, the location could not be any better. The room was spacious, comfortable, and very clean. Without the renovation work, I would have given this hotel an almost perfect score of 10/10.

Disliked:There was major renovation work taking place every day from 10:00 to 18:00. We were only informed about this at check-in. The noise was extremely loud, making it impossible to stay in the room during those hours. At check-in, we were told that all guests had been given upgraded rooms. However, I would have preferred a room where I could actually rest and take a nap after a long flight from Europe. I think it is unfair that such significant renovation work was not clearly communicated when making the reservation. In addition, we had a simple Twinings English Tea and a Coke in the lobby bar, and the total cost was around €25. Considering that this is a four-star hotel and that guests are experiencing major renovation-related disruption, I found the pricing unreasonably high.

via Nuitee

Ygor Sad

Couple · Oct 2026

Classy environment and great staff in a premium location.

Liked:The building itself is well kept and doesn't feel aged at all. The common areas are pleasant and great to hang out. We've even been to their sky bar and loved the views from the 33rd floor (even if the cocktails were nothing special). The room was spacious, had comfortable pillows and was very clean. The hotel is serious about cleaning, so much so that, if they can't clean the room for some reason, they will phone you and try to schedule an extra time for that. The bathroom had a japanese bidet with warm seat, and the bathtub had a great size and water pressure (it fills up really quickly!). The common areas also had japanese bidets. The staff is always there for you: to help you carry heavy items or with any wishes (eg we borrowed a corkscrew from them). They also didn't expect tips or wouldn't even accept them. Their english is overall great and not a problem. But the best part was at the end: since my flight back departed in the evening, I booked an extra night in order to be able to stay in the room beyond the checkout time and rest. I didn't mind at all paying extra if that meant not being tired before a long flight. But the staff was confused as to why I wanted to "waste" money with a night I wouldn't be able to use. After some back and forth, they understood my idea and said that I could've just paid for late-checkout – which I didn't know was possible. Because of the misunderstanding around the late checkout, they decided to reimburse me for the night I wasn't gonna stay and waived the late checkout fee. They didn't need to do it, I didn't mind paying extra, and yet they went beyond their way to offer me the best service. I swear I can't remember the last time I saw that level of customer service! I still can't believe how nice they were

Disliked:The hotel charged us a deposit fee of around 300 EUR during the check-in. The money was supposed to be used for services offered by the hotel (SPA, restaurants, bars, etc), and was later reimbursed after the check-out. Personally I don't mind the practice at all and even used a few services, since it was already paid for. But I would've appreciated a heads-up so that we know that the price we see during the booking is not the final price that will be paid in the hotel.

via Nuitee

Katrina

Couple · Sep 2026

Very good value for money option if you want to stay at the FFC.

Liked:Very good location in FFC. Room size was also good. Also very clean. Staff was helpful

Disliked:For late night cravings, not much options for in room dining. Also no nearby convenience store or late night resto

via Nuitee

Paola

Solo Traveller · Aug 2026

Liked:Great location and kind staff

via Nuitee

Location

How to Find Us

58 Mao Ming Nan Lu

Shanghai · CN

+86 21 6415 1111

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.