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hello@dyme.earth
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Jing An Shangri-La, Shanghai

Shanghai · cn

Jing An Shangri-La, Shanghai

9.8
Exceptional490 reviews
  1. Hotel Collection
  2. /Hotels in Shanghai
  3. /Jing An Shangri-La, Shanghai
ParkingRestaurantSwimming poolAccess to nearby indoor poolHealth or beauty spa nearbySpa/wellness center services

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Shanghai, cn

Walkability

89
Walk

Luxurious Amenities and Services

Jing An Shangri-La, West Shanghai offers a range of luxurious amenities, including a spa, indoor pool, and gourmet dining options. The property's elegant design and spacious guestrooms provide a comfortable and stylish stay for guests.

Convenient Location

Situated in the heart of Jing’an District, the hotel is just a short walk from popular attractions and public transportation, making it an ideal choice for both leisure and business travelers. With easy access to the subway station and major airports, guests can explore the city with ease.

Dining Excellence

Guests can indulge in a culinary journey at the hotel's western-style and Chinese restaurants, each offering a unique dining experience. From international cuisines to contemporary Chinese dishes, there is something to satisfy every palate at Jing An Shangri-La, West Shanghai.

Experience luxury and convenience at Jing An Shangri-La, West Shanghai. Book your stay now for an unforgettable hotel experience.

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 02:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Jing An Shangri-La, Shanghai

LowHigh
High Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

No.1218 Middle Yan'an Road

Shanghai · cn

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a valid government-issued ID card or passport upon check-in. Please note that hotel staff may contact you directly for signing the documents of pre-auth/ payment if you book a nonrefundable rate. A prepayment deposit is required to secure your reservation. Please note that for free-cancellation bookings, guests should cancel before 16:00 of the day before check-in day. According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

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JING AN SHANGRI-LA, SHANGHAI

Guest Reviews

What Guests Say

9.8

Exceptional

490 reviews

Highlights

  • +Excellent customer service
  • +Great location
  • +Clean and spacious rooms

Could Improve

  • –Breakfast organization
  • –Room size and cigarette smell on floors
Cleanliness10.0

Everything was clean and fairly new and didn’t feel run down.

Service10.0

The customer service was beyond excellent, with friendly and helpful staff.

Location10.0

Great location, can easily access shopping and dining.

Room Quality10.0

Rooms were spacious with blackout curtains and beautiful views.

Amenities10.0

The gym and pool were very nice, although the pool was closed for servicing.

Value for Money9.5

Overall a good experience, but some expectations on room size were not met.

Food and Beverage9.0

Breakfast organization could be improved, and there is a lack of non-Chinese choices.

Overall Experience10.0

Overall it exceeded my expectations, and would recommend to others.

Leslie

Solo Traveller · May 2026

9

I loved it and will be back as soon as I can.

Liked:Exceptional hotel and great staff.

via Nuitee

YANLI

Solo Traveller · Apr 2026

10

Very modern/convenient hotel .

Liked:Room design is very good, convenient and user friendly. Very clean, staff is very helpful, prompt reply to all questions. Location is very good, easy to get cab and all drivers know how to get there .
Disliked:Breakfast area : very hard to find appropriate cutlery, no spoon/tea spoon available next to yougurt /musli section, no soup spoon available next to soupy dishes . Must ask it from staff . This is not considerate

via Nuitee

Trail29362816726

Solo Travel · Apr 2026

2

Coasting on the Name: DO NOT Waste Your Amex Benefits Here

Liked:My first Shangri-La stay. Almost certainly my last. The room had visible mold in the shower, an aged and cracked shower mirror, and one morning reeked of cigarette smoke with no air purifier in sight. At a five-star property in 2026 in Shanghai. Embarrassing. At check-in, I was told I didn’t qualify for the upgrade booking through Amex as part of my credit card benefits, only for the same front desk clerk to immediately offer me a paid upgrade to a different room on a higher floor. So the rooms existed. The upgrade was possible. It just required my wallet. That’s not policy, that’s a hustle. If you’re planning to use your Amex benefits here, don’t. Burn them at a property that actually honors them; this isn’t the place. On departure, I had a lot of luggage which was not easily manageable. Nobody offered to help. Nobody asked how my stay was. Just a deposit refund and a “K, bye.” At the Shangri-La. Breakfast staff were already short and annoyed before the restaurant had served a single guest. It opened literally 30 seconds prior to me walking in. Afternoon tea was the one bright spot, but only because of the lovely women working it. They were so kind, attentive, and really tried to make it a beautiful experience despite the hard product failing to deliver a great experience. The food was dated, overly sweet, and worse than teas I’ve had at no-name establishments, including one in a mall in the middle of Bangkok. Warm scones and polite staff can’t carry a whole service especially one for CNY 569! The Kerry Centre attachment is convenient. That’s the entire pro column. Don’t book on the strength of the name. The badge is doing all the work, and there’s nothing underneath it.

via tripadvisor

arkom

Family · Apr 2026

6

Not bad but also not good

Liked:Nothing really negative or positive to say. Booked through Amex FHR, which was never acknowledged although benefits were explained. There was no mention of room upgrade, but when I inquired, they informed me that the room type I had booked was not eligible. They even displayed the upgraded room options on their screen, just to clarify, I didn't push the matter they showed it me voluntarily. There are 2 types of standard rooms deluxe and premier. I booked the premier which was the only one available and that was considered the upgradable room. They have club rooms but they won't upgrade to them unless you book a club room. They did give us a high floor corner room which was nice. For some reason the only electrical outlet is on one side of the bed. There's another one at the desk but it's inconvenient. I called to front desk to ask if there was another one any in room, but they had a hard time understanding my question, which brings up another issue. English is not a strong point at this hotel and communication at times can be a bit frustrating. Breakfast was disappointing, if it wasn't included in the rate i would've skipped it. Variety is there but everything just tasted bland. Location is convenient and pretty easy to get around.

via tripadvisor