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Grand Hyatt Shanghai

Shanghai · CN

Grand Hyatt Shanghai

9
Exceptional1,368 reviews
  1. Hotel Collection
  2. /Hotels in Shanghai
  3. /Grand Hyatt Shanghai
WiFi availableParkingFree ParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Shanghai, CN

Luxurious Rooms with Spectacular Views

Grand Hyatt Shanghai offers luxuriously decorated rooms with floor-to-ceiling windows, providing sweeping views of either the Pudong skyline or the Shanghai waterfront. Each spacious guestroom features modern amenities like a flat-screen TV, coffee machine, and a laptop safe box. The elegant atmosphere is enhanced by a generous working area, cosy seating, and comfortable beds with feather down duvets.

World-Class Dining Experience

Indulge in gourmet cuisine across 9 stylish restaurants at Grand Hyatt Shanghai. From signature Italian dishes at Cucina to seafood and Japanese flavors at The Grill and Kobachi, there is a wide range of local and international dishes to satisfy every palate. Guests can also enjoy local delicacies at Club Jin Mao or unwind with beverages and music at Cloud 9, Patio, and Piano Bar.

Relaxation and Recreation

Guests can enjoy a range of leisure facilities, including soothing spa treatments at Club Oasis Spa, a dip in the indoor Sky Pool with a breathtaking panorama of the Shanghai skyline, and a workout in the fitness center. The hotel also provides a well-equipped business center, tour desk assistance for sightseeing, ticketing arrangements, and car rental services.

Book your stay at Grand Hyatt Shanghai for an unforgettable experience!

Loading rooms and rates...

Location

How to Find Us

Jin Mao Tower, 88 Century Avenue

Shanghai · CN

+86 21 5049 1234

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas. For the third guests: - Club rooms and Suites CNY450 + 15% service charge. - All other room types CNY200 + 15% service charge. Swimming Pool Dress Code Policy: For your comfort and safety, we kindly request that all guests wear an appropriate swimsuit and a swimming cap when using the pool. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.0

Exceptional

1,368 reviews

Highlights

  • +Great location
  • +Spacious and comfortable rooms

Could Improve

  • –Cleanliness issues
  • –Inconsistent service
Cleanliness8.1

Bathrooms were dirty and room cleanliness was mentioned as needing improvement.

Service9.1

Staff were described as helpful, though some reviews mentioned poor reception service.

Location9.7

Conveniently located near major attractions with great views.

Room Quality9.6

Rooms were spacious and comfortable, with great views.

Amenities8.6

Room amenities noted as needing a modern revamp, though facilities such as the restaurant were praised.

Value for Money8.6

Some felt the pricing did not match the overall experience due to specific issues.

Food and Beverage9.1

Breakfast had a lot of choices and was generally praised.

Overall Experience9.1

Overall stay was enjoyable despite specific issues.

George

Family With Children · Oct 2026

9

Absulutely recommendable.

Liked:Localisation, view at the Pearl Tower TV. Comfortable room. Friendly stuff. Very good ratio price / quality. The quality and variety of dishes at the breakfast.
Disliked:At the checking-out there was no person available to take the luggage.

via Nuitee

Ramasamy

Solo Traveller · Sep 2026

10

Excellent

Liked:It’s an excellent one we liked it
Disliked:Nothing

via Nuitee

Paul

Solo Traveller · Sep 2026

10
Liked:Great location close to good restaurants and public transportation. Helpful friendly staff, clean comfortable rooms with fantastic views of the river and city definitely at night. Would definitely stay at the Grand Hyatt again next visit.
Disliked:Nothing to report.

via Nuitee

Viktor

Couple · Aug 2026

10

A wonderful hotel with spacious rooms, beautiful views, and truly excellent service. We'd stay again

Liked:We were offered a room upgrade at check-in and got a wonderful spacious room with a beautiful river view and even a glimpse of the Oriental Pearl Tower. The beds were very comfortable, and the staff were exceptionally polite, attentive, and helpful
Disliked:The water in the shower drained quite slowly, and there was no bath bomb this time, although we had one during our previous stay. I’m also still not a big fan of the security deposit required at check-in, though I understand this is quite common in China

via Nuitee

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