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Conrad Shanghai

Shanghai · CN

Conrad Shanghai

8.6
Excellent1,909 reviews
  1. Hotel Collection
  2. /Hotels in Shanghai
  3. /Conrad Shanghai
WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Shanghai, CN

Luxurious Accommodation with Spectacular Views

Situated in the heart of Shanghai, Conrad Shanghai offers stunning views of the city skyline from its elegantly decorated rooms with floor-to-ceiling windows. The royal ambiance is heightened by spacious marble bathrooms and cozy sitting areas, providing a truly luxurious stay.

Convenient Location with Easy Access to Major Attractions

Located near People's Square, this hotel is a stone's throw away from Shanghai Museum, Shanghai Grand Theater, and People's Square metro station. Guests can easily explore nearby landmarks such as The Bund, Yuyuan Garden, and Xintiandi, along with numerous shopping and dining options within walking distance.

Relaxation and Wellness Facilities

After a day of sightseeing, guests can unwind at the hotel's heated indoor pool, hot tub, fitness center, and sauna facilities. The availability of soothing massages, a beauty shop, and a gift shop ensures a rejuvenating and enjoyable stay at Conrad Shanghai.

Book now to experience luxury and convenience at Conrad Shanghai!

Loading rooms and rates...

Location

How to Find Us

789 East NanJing Road

Shanghai · CN

+86 21 3318 9999

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests are required to show a valid government-issued ID card or passport upon check-in. According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.6

Excellent

1,909 reviews

Highlights

  • +Great location
  • +Helpful staff

Could Improve

  • –Congestion around the hotel
  • –Bathroom privacy issues
Cleanliness8.5

The cleanliness was a standout feature according to multiple reviews.

Service9.0

Rosemary was frequently mentioned for her helpful and friendly service, leaving a positive impression.

Location9.0

Prime location on East Nanjing Road, ideal for business and leisure travelers.

Room Quality8.5

Rooms described as spacious and comfortable, particularly on higher floors.

Amenities8.4

Breakfast options are vast, though some requests for additional items were noted.

Value for Money8.5

Standard quality for this hotel tier; perceived value aligns with the service and location.

Food and Beverage8.4

Breakfast and dining quality mentioned positively, but improvements for specific dietary needs were suggested.

Overall Experience8.6

Overall experience was described positively with numerous recommendations for future stays.

Shaik Yazeed

Couple · Sep 2026

10

Superb, comfortable, eay to get halal food.

Liked:The property location is superb, the food here is outstanding. The staff Thena, Jacky, minnie and Ivy and all their staff is very friendly and helpful! Worth the stay here
Disliked:Nil

via Nuitee

Suela

Couple · Sep 2026

10
Liked:We had an amazing stay at the Conrad Hotel in Shanghai! The staff were incredibly kind, helpful, and responsive, and their English was excellent. We even received a lovely surprise gift after mentioning that we were in Shanghai for my sister’s graduation. I also lost my wallet during our stay, and the manager went above and beyond to help me find it and translate everything for me. Even after checking out, the staff helped us arrange a Didi to the airport and guided us through the airport so we wouldn’t get lost. Thank you so much for the amazing service and kindness. Highly recommended!

via Nuitee

Natthisinee

Extended Group · Sep 2026

10

eveything is good .this is my second time here .the staff ivy,thena ,quain-G,friendly.the snack taste good

Liked:eveything is good .this is my second time here .the staff ivy,thena ,quain-G,friendly.the snack taste good
Disliked:eveything is good .this is my second time here .the staff ivy,thena ,quain-G,friendly.the snack taste good

via Nuitee

sujarit

Solo Traveller · Sep 2026

10

Very good experience, will be back

Liked:Convenient to restaurant and shopping
Disliked:AC system needs attention, not cold in some room

via Nuitee

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