Name: Novotel Ambassador Seoul Dongdaemun Hotels & Residences
Address: 238, Eulji-ro, Jung-gu, Seoul, 04561
Rating: 8.5

Novotel Ambassador Seoul Dongdaemun Hotels & Residences | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingValet parkingPrivate parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Seoul, kr

Luxurious Accommodation

Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers 5-star rooms equipped with modern amenities, ensuring a comfortable stay for guests. From flat-screen TVs to well-equipped kitchens in selected rooms, every detail is designed to meet your needs.

Delicious Dining Options

Indulge in a variety of international, Korean, and Chinese dishes at the on-site restaurant. Start your day with an à la carte breakfast on weekdays or a buffet spread on weekends. Don't forget to visit the salad bar for a healthy treat.

Relaxation and Convenience

Unwind at the adult-only outdoor pool or stay productive at the business centre. With multilingual staff available at the reception, assistance is always at hand. Explore nearby attractions like Gwangjang Market just a short walk away.

Book now to experience the perfect blend of luxury and convenience at Novotel Ambassador Seoul Dongdaemun Hotels & Residences.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.5

Excellent

1,747 reviews

Highlights

+Friendly staff
+Comfy and spacious rooms

Could Improve

–Cleanliness issues in bathrooms
–Elevator waits are long

Cleanliness7.6

Several mentions of dirt and lack of cleanliness in the bathroom.

Service9.1

Staff were described as very friendly and helpful in multiple reviews.

Location8.7

Convenient location with good access to public transport.

Room Quality8.1

Mostly large and comfortable rooms, but some complaints about small size.

Amenities8.6

Good facilities mentioned, though some amenities were missing like a spa.

Value for Money8.6

Some comments suggest a slightly high price for the experience.

Food and Beverage8.6

Dinner was described as delicious and several positive mentions about breakfast.

Overall Experience8.6

Overall positive experience with a few minor complaints.

Megan

Couple · Aug 2026

Inconsistent Service

Liked:The room itself was nicely equipped on the residence side, some of the staff such as the lady who checked us in and the server who brought room service to us were both lovely. In a nice location on Line 2 and the view was better than most Seoul hotels.

Disliked:Due to the microwave being broken in our room, we decided to order room service. Unfortunately within a couple hours of eating the pepperoni pizza, it had us sick all night. It was pretty much the only thing we both ate and both of us were sick, so I don’t think it could have been anything else. Upon check out, we told the staff about the issue and there may have been a language barrier, but he was dismissive as we paid for our room service. He said other rooms ordered pizza and didn’t have a problem, then also dismissed our microwave being broken even though we were just trying to make sure they checked it before the next guest arrived. Disappointing experience given that we paid extra to stay here instead of going to the hotel we usually stay at!

via Nuitee

Alexandra

Couple · Aug 2026

Overall enjoyed my staying there, very comfortable and relaxing.

Liked:Great hotel, fab breakfast with variety of food options, they provide high chairs for kids. The room was clean and nice. Really liked staying there. The location is also good, provides you link to several metro lines.

Disliked:All was good, it would be also helpful is we knew in advance that you have to hair cap for the swimming pool, but you can buy it there

via Nuitee

Julie

Family With Children · Jul 2026

Location was great but atmosphere wasn’t too much welcoming. With two rooms booked would have been great beeing a bit cl

Liked:Location, prompt service when sink was clogged in the evening

Disliked:Small rooms, reservation for pool required, breakfast too expensive

via Nuitee

Ka Li

Family With Children · Jul 2026

Value for money in the central of Seoul.

Liked:Location is very central. It is very easy access by underground train. An unbelievable modern and hygienic toilet at the lower ground floor provides a distinct feelings for the residents.

Disliked:No comment.

via Nuitee

Location

How to Find Us

238, Eulji-ro, Jung-gu

Seoul · kr

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

• The name on the credit card used for the booking should correspond to the guest staying at the property. • Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. • Guests under the age of 19 can only check in with a parent or official guardian. • The indoor/outdoor rooftop swimming pool, fitness center, sauna, and kids’ zone are closed on the first Tuesday of every month. Please note that the operation and closing dates of the facilities are subject to change without prior notice depending on hotel circumstances. • The outdoor rooftop swimming pool schedule may vary depending on weather conditions or hotel circumstances. (Closed during the winter season.) • The indoor/outdoor rooftop pool and kids' zone operate on a pre-reservation basis and are only accessible once per day. (Choose either the indoor or outdoor pool.) • Children under the age of 16 are not allowed in the fitness center and sauna. • Children under the age of 19 are not allowed in the outdoor pool. • Children under the age of 19 are not allowed in the club lounge. • Club Lounge operations (including hours, session schedules, and location) may be subject to change without prior notice depending on hotel circumstances. • Please inform Novotel Ambassador Seoul Dongdaemun Hotels & Residences of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027 A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.5

Excellent

1,747 reviews

Highlights

+Friendly staff
+Comfy and spacious rooms

Could Improve

–Cleanliness issues in bathrooms
–Elevator waits are long

Cleanliness7.6

Several mentions of dirt and lack of cleanliness in the bathroom.

Service9.1

Staff were described as very friendly and helpful in multiple reviews.

Location8.7

Convenient location with good access to public transport.

Room Quality8.1

Mostly large and comfortable rooms, but some complaints about small size.

Amenities8.6

Good facilities mentioned, though some amenities were missing like a spa.

Value for Money8.6

Some comments suggest a slightly high price for the experience.

Food and Beverage8.6

Dinner was described as delicious and several positive mentions about breakfast.

Overall Experience8.6

Overall positive experience with a few minor complaints.

Megan

Couple · Aug 2026

Inconsistent Service

via Nuitee

Alexandra

Couple · Aug 2026

Overall enjoyed my staying there, very comfortable and relaxing.

Disliked:All was good, it would be also helpful is we knew in advance that you have to hair cap for the swimming pool, but you can buy it there

via Nuitee

Julie

Family With Children · Jul 2026

Location was great but atmosphere wasn’t too much welcoming. With two rooms booked would have been great beeing a bit cl

Liked:Location, prompt service when sink was clogged in the evening

Disliked:Small rooms, reservation for pool required, breakfast too expensive

via Nuitee

Ka Li

Family With Children · Jul 2026

Value for money in the central of Seoul.

Liked:Location is very central. It is very easy access by underground train. An unbelievable modern and hygienic toilet at the lower ground floor provides a distinct feelings for the residents.

Disliked:No comment.

via Nuitee