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The Historic Gould Hotel Seneca Falls, an Ascend Collection Hotel

Seneca Falls · US

The Historic Gould Hotel Seneca Falls, an Ascend Collection Hotel

8.4
Excellent858 reviews
  1. Hotel Collection
  2. /Hotels in Seneca Falls
  3. /The Historic Gould Hotel Seneca Falls, an Ascend Collection Hotel
WiFi availableFree WiFiParkingFree ParkingAccessible parkingStreet parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Seneca Falls, US

Luxurious Boutique Motel in Downtown Seneca Falls

Nestled in downtown Seneca Falls, The Gould Hotel offers a sophisticated stay just steps away from the Seneca Museum of Waterways and Industry.

Elegant Rooms and Dining Experience

Indulge in luxury with amenities like an iPod docking station, HD TV, Turkish bathrobe, and bath amenities in each room. Savor delectable Italian cuisine at The Kitchen at Hotel Gould and enjoy a complimentary continental breakfast every morning.

Exceptional Services and Convenient Location

With a 24-hour front desk and a business center, we ensure your needs are met anytime. Explore nearby attractions like the Seneca Falls Country Club and Fingerlakes Regional Airport during your stay.

Book your upscale retreat at The Gould Hotel for a memorable experience in Seneca Falls.

Loading rooms and rates...

Location

How to Find Us

108 Fall Street

Seneca Falls · US

+1 315-712-4000

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.4

Excellent

858 reviews

Highlights

  • +Great location
  • +Friendly staff

Could Improve

  • –Cleanliness issues
  • –Rude service
Cleanliness7.5

Several reviews indicated unclean rooms and inappropriate upkeep.

Service9.4

Some staff were described as friendly, but issues with rudeness were noted.

Location10.0

Consistently mentioned as a strong positive aspect of the hotel.

Room Quality8.4

Rooms described as spacious, but cleanliness issues were a concern.

Amenities8.0

Lack of functioning amenities such as the restaurant and bar impacted the experience.

Value for Money7.9

Given the price point, some guests felt value was lacking due to cleanliness and service issues.

Food and Beverage7.0

Multiple complaints about the quality and variety of breakfast options.

Overall Experience9.0

Previous experiences were positive, but recent stays led to disappointment.

Kim

Solo Traveller · Sep 2026

7
Liked:Location Staff
Disliked:Restaurant not open

via Nuitee

Jackson

Couple · Aug 2026

8

The hotel captures its vintage look and the up keep is good

Liked:Room size and comfortable bed. Quiet environment
Disliked:I didn’t like that the room was was bare somehow with no place to sit so some chairs to work by the table would be ideal. Have a deli or some small bat for drinks for those too tired to go out

via Nuitee

Francine

Solo Traveller · Aug 2026

9

Tired

Liked:I liked the room, it was clean and modern.
Disliked:It was too warm making it difficult to sleep.

via Nuitee

Maria

Extended Group · Aug 2026

6

Decent rooms but not a good value.

Liked:The room was clean and comfortable. The location was central.
Disliked:The lobby was dingy and the staff were impolite.

via Nuitee

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