NH Milano 2 Residence

Multiple reviews report very poor cleanliness: old, stained moquette, dust/acarids, dirty breakfast areas and general feeling of a shabby, poorly maintained property.

Several reviews praise staff friendliness and prompt help (notably Sara who solved a room issue); there is one report of slow/incompetent reception, but overall staff responsiveness and kindness are repeatedly mentioned.

Consistently positive sentiment: quiet setting in Milano 2, close to San Raffaele hospital, pleasant park/laghetto and convenient for visitors to the hospital.

Mixed room quality: some praise for large, clean rooms and comfortable beds, but many complaints about noisy/obsolete air conditioning, raised parquet (trip hazard), stained carpet, shower sealing/issues.

Basic amenities generally present but some practical items or equipment are missing or outdated (e.g., no kettle available on request, old/ineffective air conditioning in rooms and public areas).

Several guests felt the price paid did not match quality received (complaints about room condition and overpriced/poor breakfast), reducing perceived value.

Mixed reports: a few mentions of a rich breakfast, but multiple complaints about poor quality, cleanliness of dining area and high cost (one report cites €35 for a disappointing breakfast).

Overall mixed experience: strong positives for location and helpful staff offset by clear issues with cleanliness and some room maintenance problems, leading to a generally acceptable but inconsistent stay.