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The Water Tower Inn - BW Premier Collection

Sault Ste. Marie · CA

The Water Tower Inn - BW Premier Collection

8.4
Excellent915 reviews
  1. Hotel Collection
  2. /Hotels in Sault Ste. Marie
  3. /The Water Tower Inn - BW Premier Collection
WiFi availableFree WiFiParkingFree ParkingAccessible parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Sault Ste. Marie, CA

Luxurious Amenities

The Water Tower Inn boasts an indoor pool, a la carte restaurant, and a spa and wellness centre. Enjoy complimentary Wi-Fi and unwind in style.

Comfortable Accommodations

Relax in rooms equipped with a flat-screen cable TV, coffee machine, and private bathroom with plush towels. Additional conveniences like a desk and ironing facilities ensure a comfortable stay.

Convenient Location

Located just minutes away from Sault Ste. Marie's city centre and the Canadian Bushplane Heritage Centre, The Water Tower Inn offers easy access to nearby attractions. Book now for a memorable stay!

Loading rooms and rates...

Location

How to Find Us

360 Great Northern Road

Sault Ste. Marie · CA

+1 800-461-0800

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

The pool area will be closed for maintenance from June 2nd - 11th 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.4

Excellent

915 reviews

Highlights

  • +Friendly staff
  • +Great food

Could Improve

  • –Dirty facilities
  • –Amenities not operational
Cleanliness7.5

There were complaints about cleanliness, including dirty dining areas and a neglected sauna.

Service9.4

Staff were often described as friendly, helpful, and exceptional in their service.

Location9.0

Location was generally viewed positively, with easy access to restaurants and local attractions.

Room Quality7.9

Several reviews noted rooms were outdated and in disrepair.

Amenities7.0

Amenities like the hot tub and sauna were frequently reported as out of service.

Value for Money8.4

Guests found the price reasonable given the service quality but had frustrations over maintenance issues.

Food and Beverage9.5

Food quality received high praise, especially breakfast options and restaurant offerings.

Overall Experience8.4

While there were significant issues, many enjoyed their stays thanks to the staff and food.

De Abreu

Couple · Sep 2026

7

Dear People who booked this hotel, DON'T ever make a complaint.

Liked:This was our first stop on our way to TB. That first night it sounded like someone was using a jacuzzi and when that stopped there was a lot of stomping. I complained about this, and I was penalized for doing so. I always get a room on the 5th floor. This time I was stuck in a hell hole on the ground floor. I guess I am not supposed to bring the fact that I was unable to sleep that night to their attention. If I am ever put on the ground floor again, I won't be going there ever again.
Disliked:I like to be treated like I mattered, instead I felt like I was not welcome there. I could have been given a room on the 5th floor, like I am accustomed to, instead I was penalized because I am a good citizen, and I have the right to mention the problems that I encountered. The desk staff made me feel like I am homeless person, no smile, no hello, no goodbye. The TV in the room on the ground floor was not even working.

via Nuitee

Gary

Solo Traveller · Sep 2026

10
Liked:Staff was amazing very clean
Disliked:Nothing

via Nuitee

Doreen

Family With Children · Sep 2026

9

it was a comfortable stay with all amenities available

Liked:great front desk personnel exceptioal cleaning staff who seem really a partbof the organization and like their job

via Nuitee

Julia

Family With Children · Aug 2026

10

Wonderful!

Liked:Easy, safe, clean spot for my family to visit while we were travelling.

via Nuitee

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