The Water Tower Inn - BW Premier Collection

There were complaints about cleanliness, including dirty dining areas and a neglected sauna.

Staff were often described as friendly, helpful, and exceptional in their service.

Location was generally viewed positively, with easy access to restaurants and local attractions.

Several reviews noted rooms were outdated and in disrepair.

Amenities like the hot tub and sauna were frequently reported as out of service.

Guests found the price reasonable given the service quality but had frustrations over maintenance issues.

Food quality received high praise, especially breakfast options and restaurant offerings.

While there were significant issues, many enjoyed their stays thanks to the staff and food.