Santorini · GR

Mystique, a Luxury Collection Hotel, Santorini

Name: Mystique, a Luxury Collection Hotel, Santorini
Address: Oia, Santorini, Santorini Island, 84702, Santorini, 84702
Telephone: +30 2286 071114
Rating: 9.4

9.4

Exceptional51 reviews

Free WiFiFree valet parkingOffsite parking reservations requiredPool umbrellasPool sun loungersFull-service spa

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Fitness facilities, Shopping on site, Hiking/biking trails nearby, Sailing nearby, Scuba diving nearby, Water skiing nearby

Location

Santorini, GR

Luxurious Spa and Recreational Amenities

Relax at the full-service spa or take a dip in one of the 2 outdoor swimming pools.

Exceptional Dining and Services

Indulge in Mediterranean cuisine at Charisma Restaurant and enjoy 24-hour room service.

Convenient Location and Transfer Services

Located near popular attractions like Oia Castle and Santorini Caldera, with airport and ferry shuttles available for your convenience.

To book your stay at Mystique, a Luxury Collection Hotel, Santorini, for an unforgettable experience, please make your reservation now.

Loading rooms and rates...

Location

How to Find Us

Oia, Santorini, Santorini Island, 84702

Santorini · GR

+30 2286 071114

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Guests under 14 years old are not permitted at this adults-only property.
Contactless check-in is available.
A deposit may be required at the property.

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Santorini · GR

Mystique, a Luxury Collection Hotel, Santorini

9.4

Exceptional51 reviews

Free WiFiFree valet parkingOffsite parking reservations requiredPool umbrellasPool sun loungersFull-service spa

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Fitness facilities, Shopping on site, Hiking/biking trails nearby, Sailing nearby, Scuba diving nearby, Water skiing nearby

Location

Santorini, GR

Luxurious Spa and Recreational Amenities

Relax at the full-service spa or take a dip in one of the 2 outdoor swimming pools.

Exceptional Dining and Services

Indulge in Mediterranean cuisine at Charisma Restaurant and enjoy 24-hour room service.

Convenient Location and Transfer Services

Located near popular attractions like Oia Castle and Santorini Caldera, with airport and ferry shuttles available for your convenience.

To book your stay at Mystique, a Luxury Collection Hotel, Santorini, for an unforgettable experience, please make your reservation now.

Loading rooms and rates...

Guest Reviews

What Guests Say

9.4

Exceptional

51 reviews

Could Improve

–Lack of compassion during stressful times
–Missed acknowledgment of special occasions
–Underwhelming room and service for the price

Cleanliness8.9

The hotel did not meet the expectations of a 5-star property.

Service9.9

Lack of flexibility or compassion shown by the hotel during an emergency situation.

Location10.0

Standard quality for this hotel tier.

Room Quality8.9

Overall feel of the room was underwhelming.

Amenities8.9

Did not meet the expectations of a 5-star property.

Value for Money8.9

High price point not justified by standards.

Food and Beverage9.9

Standard quality for this hotel tier.

Overall Experience9.9

Overall experience was disappointing compared to other hotels.

Sarah

· Jul 2025

Liked:We accidentally booked this hotel during a very stressful time—our daughter was unexpectedly hospitalized—and despite reaching out immediately, the hotel refused to adjust or cancel the reservation. There was no flexibility or compassion shown, which was especially disheartening. We were also celebrating our 15-year anniversary on this trip, and every other hotel we stayed at went out of their way to acknowledge the occasion with small upgrades or kind gestures. This hotel did nothing—no upgrade, no acknowledgment. On top of that, the hotel didn’t meet the expectations of a 5-star property. The room, service, amenities, and overall feel were underwhelming, especially given the high price point. We won't be returning.

via Nuitee

Sophie

Family · Jul 2023

Liked:Stayed for a mother-daughter trip. This hotel delivers what you would expect from a five star property, no more and no less, with the emphasis on “no more”. I was very satisfied with my experience but not blown away. Staff was extremely helpful and responsive. I valet ‘ed my car and they were always on time to bring it, showed up right on time to take our luggage to the car on the day of departure etc. Their Concierge was extremely helpful with bookings and reservations. Room photos accurately represent what you get. Not mentioned in the description anywhere is that their idea of “central air” is setting the temperature at 69F and not letting you adjust it. Which was perfectly fine with me but my mother found it a bit too chilly. The hot tubs also have to be operated by the hotel staff. They are gigantic and personally I found no use for a hot tub given how hot it was outside. As many have mentioned, there are steps. You are in Santorini; of course there are steps. There are 75 steps between the pool and the street level, I counted. The steps are uneven, cobblestoned, many sloping downhill, and have no railing. Strongly suggest against wearing wedge heels on them. What really took the bloom of the rose though was the fact that these guys did not give me Marriott points for this very expensive stay despite being a Marriott property. Had I known this would be the case, I would have booked elsewhere, and that’s what I will do in the future.

via Nuitee

Victoria

Partner · Jun 2023

Liked:The concierge service was outstanding. They helped me book transfers, a car rental, and 2 wonderful excursions. They were very attentive and always reachable for whenever I needed help. The views are as breathtaking as you can imagine and the location was excellent. The reason why I gave the property condition 3 stars is because of the stairs. The reception team should really be upfront with each guest at time of booking that this place is not suitable for anyone with any body pain or weakness. I am early 40’s and work out on the elliptical for an hour a day, but walking 107 misshapen, steep, and downward sloping stairs was even rough for me. Some rooms were even farther than 107 stairs (one way). I felt so bad for my boyfriend who has ankle issues, and for the elderly couples I saw trying to get to their rooms with sad, fearful, exhausted expressions. There are also no handrails! This is a very dangerous place for those individuals to stay. The signage is insufficient for finding your room or your way out, and they don’t have any maps. Travelers be warned.

via Nuitee

Caroline

· Sep 2022

Excellent experience

Liked:We really enjoyed our stay. The views each morning over the bay from our room or breakfast or the pool were fantastic. The room was large and comfortable. Breakfast and lunch were very good with a huge choice including many healthy options. We had dinner in the Lure restaurant which had an interesting menu and offered wine pairings. The staff were attentive and friendly. The concierge team helped us organise our trip and nothing was too much trouble. One note to mention that there are MANY steps between the hotel and the road above. Certainly tests your fitness!

via Nuitee

Location

How to Find Us

Oia, Santorini, Santorini Island, 84702

Santorini · GR

+30 2286 071114

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Important Information

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Guests under 14 years old are not permitted at this adults-only property.
Contactless check-in is available.
A deposit may be required at the property.

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