Santanyi · ES

Inturotel Esmeralda Park

Name: Inturotel Esmeralda Park
Address: Calo des Corral, s/n, Urb. Cala Esmeralda, Cala d'Or, Santanyi, Mallorca, 7660, Santanyi, 7660
Telephone: 34-971-657274

Free WiFiFree self parkingPool umbrellasBilliards or pool tablePool sun loungersFull-service spa

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, Supervised childcare/activities, ATM/banking, Gift shops or newsstand, Shopping on site, Golfing nearby

Location

Santanyi, ES

Luxurious Spa and Recreational Amenities

Indulge in massages and body treatments at the spa and enjoy 2 outdoor swimming pools, a tennis court, and a fitness center.

Delicious Dining Options and Bars

Savor Mediterranean cuisine at Es Caló, relax at the bar/lounge, or enjoy beverages at the beach or poolside bar.

Convenience and Comfort

Enjoy complimentary Wi-Fi, concierge services, and an arcade/game room. Rooms feature balconies, free Wi-Fi, and modern amenities.

Pamper yourself with a visit to the spa, which offers massages and body treatments. Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage. With a stay at Inturotel Esmeralda Park in Santanyi, you'll be on the beach, just a 2-minute walk from Caló des Corral and 5 minutes by foot from Cala Ferrera Beach. This beach aparthotel is 12.8 mi (20.7 km) from Cala Llombards Beach and 0.6 mi (1 km) from Michael's Diving School. Click here to book your stay now!

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Location

How to Find Us

Calo des Corral, s/n, Urb. Cala Esmeralda, Cala d'Or, Santanyi, Mallorca, 7660

Santanyi · ES

34-971-657274

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Reservations are required for massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property is professionally cleaned.
A deposit may be required at the property.

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Santanyi · ES

Inturotel Esmeralda Park

Free WiFiFree self parkingPool umbrellasBilliards or pool tablePool sun loungersFull-service spa

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, Supervised childcare/activities, ATM/banking, Gift shops or newsstand, Shopping on site, Golfing nearby

Location

Santanyi, ES

Luxurious Spa and Recreational Amenities

Indulge in massages and body treatments at the spa and enjoy 2 outdoor swimming pools, a tennis court, and a fitness center.

Delicious Dining Options and Bars

Savor Mediterranean cuisine at Es Caló, relax at the bar/lounge, or enjoy beverages at the beach or poolside bar.

Convenience and Comfort

Enjoy complimentary Wi-Fi, concierge services, and an arcade/game room. Rooms feature balconies, free Wi-Fi, and modern amenities.

Loading rooms and rates...

Guest Reviews

What Guests Say

6.7

Good

200 reviews

Could Improve

–Unclean rooms
–Rude service
–Overpriced for quality
–Unpleasant odors
–Poor amenities for children

Cleanliness8.1

The rooms had not been cleaned properly and there was an ongoing ant issue.

Service9.1

Service was unprofessional with rude staff and slow response to complaints.

Location10.0

Good location but not suitable for families with young children.

Room Quality9.0

Rooms had issues with cleanliness and odors, not meeting expectations.

Amenities9.1

Limited child-friendly amenities and lack of sufficient pool loungers.

Value for Money9.0

Overpriced for the quality and issues encountered during the stay.

Food and Beverage8.1

Dining options were lacking quality and service was very slow.

Overall Experience8.1

Overall a disappointing stay with significant service and quality issues.

judiq2015

Family · Apr 2026

A Fantastic Return to Esmerelda Park. Better Than Ever!

Liked:This was our 4th stay at Esmerelda Park, and I'll admit that after booking this year and reading some of the recent reviews, I had my concerns. Last year we stayed next door while the hotel was undergoing renovations, so we were eager to see the finished result. I'm delighted to say it has exceeded all expectations. In my opinion, the hotel is better than it has ever been. Looking back, I think they may have rushed the reopening after the renovations were complete, and it simply took some time to iron out the teething issues, because everything this visit was seamless. Check-in was smooth, efficient and handled with genuine professionalism. The front desk team were attentive and helpful throughout our stay, nothing was ever too much trouble. Housekeeping came daily and every single member of staff we encountered was warm and kind. The renovations themselves are simply beautiful, and the hotel feels fresh and vibrant while retaining everything that kept us coming back year after year. If you read mixed reviews from the past year or two, please don't be put off, this is a fantastic hotel firing on all cylinders, and we cannot wait to return!

via tripadvisor

richardgQ52MH

Family · Jan 2026

Much better hotels at the same cost.

Liked:Dont be fooled by the Tripadvisor 4.5/5 overall reviews. Most of the great reviews are for the years prior to the 2025 renovation, when it really was a good hotel. Also, dont be fooled by the new renovations inside and out or get blinkered by the georgeous views. This hotel complex appears to only be interested in making money now, at the expense of comfort, safety and value for money. There is much better out there for the same money now.

via tripadvisor

jenlredgate

Friends Getaway · Dec 2025

Terrible hotel

Liked:Do not stay at this hotel! After visiting Cala D’or a number of times and always using inturotel hotels we were looking forward to staying at the refurbished hotel. We arrived to a terrible sewage smell in our room. Which continued on and off for the 10 days we were there. We had the opportunity to move rooms but we were there with friends and wanted to be close to them and there wasn’t another room available in the same block. We had requested 2 rooms side by side 6 months before travelling and we were already disappointed that they could not accommodate this on check in. The friends we traveled with also found when they checked into their room it had not been cleaned and smelt of smoke! Not great with a baby and a young child! They aldo had a major ant issue in their room. Service in the bar area of the hotel is also terrible. Long waits for food and mixed up orders. The hotel pool area is not child friendly. We were told you can’t even have inflatables in the pool and there are not enough loungers for the size of the hotel. There was mixed information on if you could use the other hotel pools that were more child friendly. We were told on the website we could but then ushered away by life guards. Drago land is also not sufficient to the cost of entry. There’s little shaded areas for young children and no bar or food area meaning a long walk back to the main hotel for drinks and food. Very overpriced! Don’t bother with half or full board either. The dinning room is incredibly noisy and cramped and theres no area to eat outside. There also nothing child friendly, no children’s amenities at all. You have to pay for all your drinks too including water. There no basic drinks on offer. It’s also a struggle to swap pool towels out they are very strict about the days you can do it even if you just want to switch 1 out they won’t let you. The check in staff are also very rude and not helpful. Unfriendly and anything you ask seems to be putting them out. We complained about our issues and got complimentary meal at the bar. This was also terrible. Service was very slow and our main meals arrived before our starters. The hotel didn’t seem ready to welcome guests. Renovations were still happening while we were there. Painting being done, outside showers being tiled and waggons delivering bark and wood chips for outdoor areas. Overall it was a terrible hotel. They were not ready to open up the public! Staff training was clearly needed and more time to finish the refurbishment. It is not child friendly at all so if you are thinking of taking young children don’t stay here.

via tripadvisor

jshim929

Couples · Dec 2025

Avoid at all cost

Liked:We stayed at this property and dealt with ants in our room for three full days before anyone bothered to take the issue seriously. Every time we went to the front desk, the receptionist Armando kept repeating that it was “nature” and we just had to deal with it. At one point he even raised his voice at us, which was completely unprofessional and unnecessary. Housekeeping eventually left a can of bug spray in our room instead of actually addressing the problem. Only after days of complaints did they finally move us. They also left some kind of card/letter at our door afterward, which felt more like a dismissive gesture than a real apology. What made the experience worse was how the staff insisted that there were no managers or higher-ups available, leaving us with no way to escalate the issue. It’s hard not to feel like the situation was handled differently because we were the only Asian guests at the property during our stay. Overall, the entire situation was handled poorly, unprofessionally, and without accountability. I would not recommend staying here.

via tripadvisor

Location

How to Find Us

Calo des Corral, s/n, Urb. Cala Esmeralda, Cala d'Or, Santanyi, Mallorca, 7660

Santanyi · ES

34-971-657274

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Important Information

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Reservations are required for massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property is professionally cleaned.
A deposit may be required at the property.

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